# SMUD — Home electricity service

> Residential electricity service management for home energy usage. (iPhone/iPad app by SMUD.)

- Source: https://appshunter.io/ios/app/smud/id1367204632 (this page in markdown: same URL + `.md`)
- Developer: [SMUD](https://appshunter.io/developer/1367204631)
- Category: Utilities
- Price: Free
- Rating: 4.50/5 from 916 App Store ratings · 114 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 134 MB
- Released: 2018-12-18
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smud/id1367204632/reviews.md

## What is SMUD?

The SMUD App offers our residential customers easy access to the things that are most important to you when it comes to home energy usage. We want your experience to be fast and simple, so once you sign in, you'll stay signed in on your device until you sign out, no matter how many times you visit. 

The first thing you'll see is a summary of your bill, electricity use, outage info and how to get in touch with us. 

Tap a tile to reveal the features: 

Bill
- See your bill history
- Make a payment
- See your payment history
- Schedule or cancel payments
- Add or change payment methods
- Schedule auto bill pay
- Enroll in paperless billing

Usage
- See how much electricity you've used in this billing cycle
- Check the current cost of your electricity use

Outage
- Get up-to-the minute outage info
- Report a power outage

See and do everything that's most important to you when it comes to your residential electricity service. Tap into energy with the SMUD App.

## Key features

- View bill history
- Make payments
- Track electricity usage
- Get outage information
- Report power outages
- Schedule auto bill pay

## What do users think of SMUD?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 📈 Helpful for tracking energy usage
- 💳 Convenient bill payment

**Cons**

- 🐛 Frequent crashes and freezes
- 🔑 Login issues and sign-out problems
- 🕰️ Delayed or inaccurate data display

**Commonly reported bugs**

- App crashes when accessing usage data
- Autopay feature not working as expected
- Compatibility issues with newer iOS versions

**Most requested features**

- Dark mode option
- Customizable payment scheduling
- Improved push notification support

## Recent user reviews (10 of 114)

All indexed reviews: https://appshunter.io/ios/app/smud/id1367204632/reviews.md

### 1/5 — Fix It

*2026-08-02, version 4.1.5*

So i’m using this apple device i just updated my phone to the most recent ios and for some reason the smud app worked. But we shouldn’t have to update our phones just to use the app fix this for everyone

### 1/5 — App is crashing

*2026-07-16, version 4.1.4*

Damn SMUD will you all ever fix this app? I have been using this app for many months and sometimes it lets me pay my SMUD payment on the app and sometimes it doesn’t. Today I tried to pay my bill through your app and it crashed. No matter what area I touched on the app it crashes.This app is very helpful for me to pay my monthly bill when it works. I paid it last month with no problem and then you all updated it a few days ago and now it’s crashing again. Can you please fix it?

### 1/5 — Doesn’t work it won’t even open up

*2026-07-09, version 4.1.4*

I have deleted and reinstalled the app several times it won’t even open up, called SMUD they can’t find the issue

### 1/5 — crashes every time i try to open it

*2026-07-08, version 4.1.4*

please fix the app

### 1/5 — Doesn’t work

*2026-07-07, version 4.1.4*

The app still doesn’t work very upset.

### 1/5 — Doesn’t work

*2026-07-03, version 4.1.4*

The app stopped working May 2026. Will not open. Constantly closes out without opening going back to your phone’s Home Screen.

### 1/5 — Not opening

*2026-07-03, version 4.1.4*

Lately I been trying to get into the app and it kicks me right out

### 1/5 — Still Broken

*2026-07-01, version 4.1.2*

The app is still broken. This is how most of us check and pay our bills fix ASAP

### 1/5 — App doesn’t load

*2026-06-30, version 4.1.2*

For two months I been having an issue trying to even get on the app, I click the app and it doesn’t even load it turns white screen with logo “SMUD
 powering forward. Together.” 
And it kicks me off the app.

### 1/5 — Constant crashes

*2026-06-28, version 4.1.2*

This app has been broken for months now. Only thing I can do on it is view the Home Screen. As soon as I try to navigate through the app it crashes on every option.

## Frequently asked questions about SMUD

### What can I do with the SMUD App?

The SMUD App allows residential customers to manage their electricity service. You can view your bill history, make payments, track your electricity usage, check current costs, get up-to-the-minute outage information, and report power outages.

### Can I pay my bill through the app?

Yes, you can make payments directly through the app. The app also allows you to view your payment history, schedule or cancel payments, add or change payment methods, and set up auto bill pay.

### How does the app help me understand my energy usage?

The app provides detailed insights into your electricity usage. You can see how much electricity you've used in the current billing cycle and check the current cost associated with that usage, helping you manage your home energy consumption.

### What if there's a power outage?

The app offers up-to-the-minute outage information, so you can stay informed about any power disruptions in your area. You can also easily report a power outage directly through the app.

### Is the SMUD App free to use?

Yes, the SMUD App is free to download and use for residential customers. There are no in-app purchases or ads mentioned, indicating a free service for account management.

## Version history (last 5 releases)

### 4.1.5 — 2026-07-23

Bug fixes

### 4.1.4 — 2026-07-02

New outage enhancements

### 4.1.2 — 2026-06-04

Bug fixes

### 4.1.0 — 2026-01-28

Bug fixes.

### 4.0.9 — 2025-08-21

Bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*