# Smurfs Bubble Shooter Game — user reviews > 600 indexed App Store user reviews of Smurfs Bubble Shooter Game by VIVA GAMES S.L., rated 4.69/5 from 3,878 ratings. - Source: https://appshunter.io/ios/app/smurfs-bubble-shooter-game/id1181697964/reviews - App overview in markdown: https://appshunter.io/ios/app/smurfs-bubble-shooter-game/id1181697964.md - Rating breakdown: 5★ 3,250 · 4★ 331 · 3★ 123 · 2★ 74 · 1★ 103 ## What do users think of Smurfs Bubble Shooter Game? Overall sentiment: mixed **Pros** - 🎨 Cute Smurf-themed graphics - 🕹️ Fun and addictive gameplay - 🕰️ Relaxing way to pass the time - 💙 Nostalgic for Smurf fans **Cons** - 🔍 Difficulty tracking progress and stats - 💰 In-app purchases feel excessive - 🔁 Repetitive and monotonous levels - 🐛 Frequent crashes and bugs - 🔌 Issues with ad-watching and rewards **Commonly reported bugs** - Game freezing or crashing during play - Inability to collect daily rewards or coins - Levels not loading or resetting progress - Graphical glitches and UI issues **Most requested features** - Ability to sync progress across devices - More varied and challenging level design - Better in-game rewards and progression system - Improved customer support and communication ## Newest reviews (16 of 600) ### 2/5 — Still waiting for response to my email.. *2025-12-29, version 3.15.010026* Lost game progress - linked facebook.. that feature isn’t available now.. only option is to Sign in with Apple ### 3/5 — Gambling ads only *2025-11-09, version 3.15.010025* When you watch an ad, it shows an ad which is not suitable for people under 18. Can you fix it please? ### 2/5 — Schade - hängt seit Update *2025-09-14, version 3.15.010022* … ich kann das Spiel nicht mehr öffnen. Eigentlich macht das Spiel echt Spaß. Hat inzwischen leider etwas viel Werbung, aber trotzdem schön. Habe viel gesammelt und gespielt - jetzt ist alles futsch ### 2/5 — Frustrating *2025-07-19, version 3.15.010003* **Edited** ALL of the levels are identified as being HARD level. This is an extremely frustrating game. It seems to be set up for users to spend money, but coins so they can move on. If you’re looking for a fun game, ease anxiety this is not the game for you. *** Original Review: Some of the levels are far too difficult. I’ve been stuck on level 135 for days now, and without and extra helpers cannot move forward. Looks like they may want you to spend money to move onto next levels. If you don’t mind being stuck on the same level for a week, you may enjoy this game. ### 3/5 — It's great, but… *2024-10-06, version 3.11.010002* I like this game. It is another one of those bubble match games, but it's still fun to play. I would've given this game five stars if it wasn't for one thing…THE ADS. Every time I finish a level, it always plays an ad. I am NOT watching an ad that frequently, so I have to keep opening and closing the app, and that's really annoying to do so. I have tried turning my wifi off, but the game needs wifi to function and load. I wouldn't recommend this game if you get angry easily, or if you absolutely despite ads. ### 3/5 — App not loading *2024-07-31, version 3.09.020001* Keep getting loading and it doesn’t. I took a screenshot which I would like to show support but can’t get into that! ### 1/5 — Free Coins & Boosters still not available *2024-05-27* I responded to a May 13, 2024 review regarding the free coins and boosters not being accessible. I sent an email to the recommended email address and have not heard back from anyone nor has there been an app update to fix the problem. Additionally, last year I purchased additional coins and did not receive them. I sent an email and was told I would be reimbursed. I was never reimbursed. This app should be removed from the Apple Store platform if the app provider is not able to respond appropriately. **Developer response:** Good morning, If you have sent an email to our technical support, most probably they are working to solve your case. Otherwise, please send us an email to our contact email so we can help you: “support@bigcactusgames.com”. Thank you very much. ### 1/5 — No double berries, or gang booster *2024-05-11, version 3.09.010007* Please bring back the double berries where you finish a level and you get to double your berries and when you lose a level, you can no longer watch an ad to gain a booster to try to win the level again so please bring back those two for now I give it a one star ### 1/5 — Ärgerlich, *2024-05-11, version 3.09.010007* Ich hab ein Münzpaket gekauft und nur 3 Stunden Spielzeit erhalten. Die Münzen habe ich nicht bekommen. 23 Euro für nichts ausgegeben 😡 ### 1/5 — Ugh *2024-05-10, version 3.09.010007* I play this game daily…however, I got free lives for teo hours and I get to a certain point (the same spot) and it gives me an invisible ball and freezes up. So now I’ve lost out on lives and continuing on with the game 😡 ### 1/5 — Bad video game *2024-05-04, version 3.08.010001* I don’t like this bubble pop game I hate it ### 2/5 — Mutes podcast and music *2024-03-23, version 3.08.010001* Very frustrating that I can't play a podcast while enjoying this game ### 3/5 — Favourite game *2024-01-23, version 3.08.010001* This is my favourite game, I have been playing it for years. After the recent upgrade I have not been able to load the game at all ### 1/5 — Delete time for me *2024-01-08, version 3.08.010001* Having played and loved this game for many years I am deleting it. Too many bugs keep crashing it or it freezes. Logged error and never heard back. Deleted and reloaded app to find I had lost everything and had to start from beginning. Now a month in it has happened again. Sadly it’s good bye from me ### 1/5 — Impossibile giocare *2024-01-06, version 3.08.010001* Impossibile giocare…: si blocca continuamente e non credo dipenda dal telefono ( ho un iPhone 15 pro max ). Snervante ### 2/5 — Glitchy *2024-01-06, version 3.08.010001* The game glitches so you are unable to click on items ## Most critical reviews (10 lowest-rated) ### 1/5 — Game freezing *2026-01-03, version 3.15.010026* There is a fault yet again with the Epic game, level 9 I have reported this to you numerous times and still you have not fixed it Epic game with 10 levels, level 9 freezes and won’t complete, it just stops working To say I have reported this to you numerous times is an understatement, this fault I reported to you last year and the year before and you have done nothing about it Sadly, you seem to have a problem resolving issues with your game ### 1/5 — Pathetic *2025-12-04, version 3.15.010025* Has potential but the game doesn’t even fit the screen! Stretches way beyond the screen, plus I finally figured out why I can’t see how many Smurfberries I have….because they’re hidden behind the top notch on iPhone. Also, the settings never stay. Every time I launch this app, I have to turn off the music. Has potential, but it is just way too glitchy and the over stretched screen is super annoying. Reaching out to developers is useless. ### 1/5 — Disappointed *2025-07-06, version 3.15.010003* Doesn’t want download on my iPhone at all ### 1/5 — Проблемы с загрузкой *2025-07-06, version 3.15.010003* Не грузит игру ### 1/5 — Fun While It Lasted *2025-06-30, version 3.15.010003* Only had the game about 10 days, made one very minimal in-app purchase and next thing you know, the game will not load or open at all. Allowed plenty of time for it to load and even uninstalled and reinstalled a few times but still nothing. Tried to reach out via email to the developer and just received an “undeliverable “ bounce-back message. 🤷🏻‍♀️ ### 1/5 — DO NOT BOTHER *2025-06-17, version 3.15.010003* THIS IS THE WORST GAME EVER. 2 WEEKS NOW WITHOUT THE EPIC GAME. WITHOUT THE EPIC GAME YOU JUST CANNOT WIN ANY LEVELS AS YOU DO NOT GET THE THE VERTICAL OR HORIZONTAL OR RAINBOW BALL OR PAINT BUCKET WHICH OCCASIONALLY HELPS YOU CLEAR LEVELS. TOO MANY FAULTS AND THE CLOSER YOU GET TO FINISHING THE WHOLE 5000+ LEVELS THE MORE FAULTS AND THE LESS HELP THERE IS TO COMPLETE IT. I HAVE NOW DELETED THIS GAME BECAUSE IT IS A CON. UNLESS YOU HAVE A FORTUNE TO BUY EXTRAS WHICH IS WHAT THIS COMPANY WANTS YOU HAVE NO CHANCE OF COMPLETING THE GAME. THE PERSON CLAIMING THEY HAVE COMPLETED THE WHOLE GAME IS EITHER RICH OR A LIAR AND WORKS AS THE DEVELOPER OF THIS GAME DO NOT BOTHER WITH THIS GAME ### 1/5 — Smurfs *2025-05-03, version 3.13.020004* Worst game ever, Yet again it is taking weeks to complete just 1 game level. I’m sick to death of playing this game as there is no enjoyment in it Unless you are willing to pay you have absolutely no chance of completing this game Keep asking how many levels there are to completely complete the whole game and no one will give you a straight answer ( not that you stand any chance of ever completing this game ) Levels are repetitive, just the same thing over and over It shouldn’t take weeks to do just 1 level and I have been playing this game for just over 2 years ( not a compliment or enthusiasm for the game ) more a case of how bloody difficult this game is People like to play games for enjoyment, this game is torture and frustrating and not enjoyable at all Considering this game is mostly aimed at kids, your kids will end up damaging the phone in frustration and annoyance Plus there has been no epic game in days either ### 1/5 — Game play board *2025-03-13, version 3.13.010001* Game play explanation stays on the screen covering at least 3 or more rows of the bubbles so you don’t even know what you’re shooting at. Cute game but not playing something that going to stick and stay on the screen so I literally have to shut it completely down and restart to get back and restarts every time very aggravated ### 1/5 — Too complicated *2025-03-10, version 3.13.010001* Too complicated and long, latest update is a joke, you now have to play the main game before you can play the epic games and if you go off of the game you again have to play the main game to then get the epic game. Levels are getting harder and harder and you are spending weeks trying to complete just 1 level. Level 3291 is impossible to complete unless you spend money on buying extras. I have literally been playing this game for 2+ years and still haven’t been able to complete it. Supposed to be for kids, it definitely isn’t. ### 1/5 — Bug *2025-01-31, version 3.13.010001* Game is messed up. Map doesn’t load. You can play the game but you cannot collect coins on the map locations. Please fix. ## Most praised reviews (10 highest-rated) ### 5/5 — I love the smurfs *2024-06-27, version 3.09.020001* I really like this game because I get to rescue Smurfs ### 5/5 — Love the game *2024-06-07, version 3.09.020001* Amazing love it ### 5/5 — We love it *2024-05-29, version 3.09.010007* We love to rescue the smurfs with my son, just I cant watch ads for help😂 it looks like it not connected to the internet, but I could install the updates, so who know🤷‍♀️ ### 5/5 — Хорошая игра *2024-05-08, version 3.09.010007* Давно играю. Отличная игра. Но! После последнего обновления не загружается. Исправьте, пожалуйста! ### 5/5 — Mac *2023-12-31, version 3.08.010001* Needs to be on a mac. Love playing but I’m my phone screen too small ### 5/5 — My favourite game *2023-12-09, version 3.08.010001* I have been playing Smurfs for years. After the last update the game doesn’t load for me. I have let it sit for ages - nothing - tried updating, restarting but nothing. I am truly disappointed! Can this be fixed ? ### 5/5 — Snico *2023-12-01, version 3.08.010001* Best game ever ### 5/5 — Naa,buenísimo *2023-05-31, version 3.07.060018* 🥰 me encanta 🥰 ### 5/5 — Love it *2022-12-18* I love this game. I play it all day long but it did lose my progress when I was linked up to Facebook and I had to restart it all over when I was like at level 1000 something other than that I love everything about this game. **Developer response:** Hello! We would be pleased to help you with your problem. We would appreciate it if you could send us more detailed information about the incident you are experiencing to our email address "support@bigcactusgames.com". We will check and try to solve your problem as soon as possible. Thank you very much for your time and rating. ### 5/5 — Unable to load game *2022-08-25, version 3.07.020032* It’s been nearly a week the game has not been able to load. Is there going to be an update on it so I can continue to play the game? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*