# SnakeSnap: Snake Identifier — Expert ID & Live Chat

> Identify snakes from photos using expert analysis and AI. (iPhone/iPad app by SnakeSnap Inc..)

- Source: https://appshunter.io/ios/app/snakesnap-snake-identifier/id1466825376 (this page in markdown: same URL + `.md`)
- Developer: [SnakeSnap Inc.](https://appshunter.io/developer/1466825375)
- Category: Education
- Price: Free with in-app purchases
- Rating: 4.40/5 from 778 App Store ratings · 113 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 38 MB
- Languages: American English
- Released: 2019-06-13
- Data updated: 2026-08-25
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/snakesnap-snake-identifier/id1466825376/reviews.md

## What is SnakeSnap?

SnakeSnap connects you instantly with a team of real snake identification experts. Spot a snake and not sure what it is? Take up to 3 photos, submit your sighting, and our ID team will identify the species, tell you if it's venomous, and give you everything you need to know. Most identifications are answered immediately or within minutes. Our global team monitors submissions around the clock.

WHAT MAKES SNAKESNAP DIFFERENT
Real experts, not AI guesswork. Every submission is reviewed by our human ID team. You get a verified answer with species details, venom status, and behavioral notes.
Live chat with the ID team. Have a follow-up question? Chat directly with the expert who identified your snake, right inside the app.
Up to 3 photos per submission. Give our ID team the best possible view from multiple angles for a faster, more accurate result.
Your full submission history. Every snake you've submitted is saved in your account so you can track sightings over time.
Location aware identification. Snake species vary significantly by region and your location helps our team give you a more accurate ID.
Push notifications. Get notified the moment your identification is ready so you never have to keep checking the app.

HOW IT WORKS
Create your free account, take up to 3 photos of the snake, confirm your location, and submit. Our ID team gets to work immediately. You'll receive your expert identification with full species details and can chat with the team directly if you have any follow-up questions.

WHETHER YOU ARE...
A hiker who just spotted something on the trail, a homeowner who found one in the yard, a parent who wants to know if it's safe, or a nature enthusiast building a sighting log, SnakeSnap gives you a real expert answer fast.

SECURE AND PRIVATE
Your account, photos, and location data are stored securely on AWS infrastructure. We do not sell your personal information.
Download SnakeSnap and never wonder about a snake again.

SUBSCRIPTION INFORMATION
SnakeSnap Pro is available as an auto-renewing subscription with quarterly and annual options, with a 7 day free trial for new subscribers. Pricing is shown in the app before purchase. Payment will be charged to your iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period. The account will be charged for renewal within 24 hours before the end of the current period. Subscriptions may be managed by the user and auto-renewal may be turned off by going to iTunes subscriptions after purchase.

Terms of Use: https://www.snakesnap.co/terms-of-use
Privacy Policy: https://www.snakesnap.co/privacy-policy

Cheers!

## Key features

- Snake identification via photo
- Expert panel analysis
- Diet and habitat information
- Snake characteristics description
- Personalized educational content
- Global usage in 180+ countries

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Racer Package | $1.99 | per month |
| King Cobra Package | $9.99 | per year |
| Python Package | $3.99 | per 3 months |
| SnakeSnap Annual | $19.99 | per year |
| SnakeSnap Seasonal | $9.99 | per 3 months |
| Snake Snap Annual | $14.99 | per year |
| Snake Snap Seasonal | $7.99 | per 3 months |
| SnakeSnap Annual | $29.99 | per year |
| SnakeSnap Quarterly | $9.99 | per 3 months |

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| SnakeSnap 3-Day Pro | $3.99 | one-time |
| 1 Year Pro | $9.99 | one-time |


## What do users think of SnakeSnap?

Overall sentiment: positive

**Pros**

- 🚀 Quick response time
- 👍 Helpful and informative
- 👍 Accurate identification
- 👍 Saves lives of harmless snakes
- 👍 Useful for outdoor enthusiasts

**Cons**

- 🔒 Subscription required
- 🐛 Buggy or not working as expected
- 🔒 No free trial or cancellation option
- 🔒 Unclear pricing information

**Commonly reported bugs**

- App stuck in loop
- No response after submitting photo
- Incorrect identification

**Most requested features**

- Instant in-app identification
- Ability to cancel subscription
- More educational content
- Expand coverage beyond US

## Recent user reviews (10 of 113)

All indexed reviews: https://appshunter.io/ios/app/snakesnap-snake-identifier/id1466825376/reviews.md

### 5/5 — Very useful!

*2026-03-05, version 1.5.0*

Help me identified Alligator Lizard

### 1/5 — Obsolete

*2025-12-17, version 1.5.0*

Unfortunately AI has made this app obsolete.

### 1/5 — Menu isn’t working

*2025-10-19, version 1.5.0*

Menu isn’t working and I can’t get the thing to cancel subscription. Don’t go here.

### 1/5 — Cannot recommend

*2025-08-19, version 1.5.0*

I’m trying to upload a picture, but it keep asking my email even after I’ve provided it. That’s all this app does.

### 5/5 — terrific

*2025-07-14, version 1.5.0*

the app is easy to use. you upload a photo of the unidentified snake and not long afterwards you get an email identifying the snake. one of the most useful apps I have found

### 1/5 — Subscription Required

*2025-07-07, version 1.5.0*

Annoying, can’t use without signing up for recurring billing. They really aught to make subscription requirements clear.

### 1/5 — Don’t get

*2025-01-08, version 1.5.0*

No free trial. Charge 9.99 right away. No answer.

### 5/5 — Quick and very helpful!

*2024-10-02, version 1.5.0*

Had a snaked stuck in a glue trap that was still alive and wanted to know if it was dangerous.  They helped give me tips on how to get it safely off the trap and I was able to safe the rat snakes life!

### 3/5 — HELP

*2024-07-30, version 1.5.0*

I’d like to cancel snake snap but cannot find settings    When i look inside ‘phone settings’ I only have 2 options and neither leads to settings. The app itself doesn’t seem to have a ‘settings’
So HELP please

### 5/5 — Brandy

*2024-07-04, version 1.5.0*

Got tis app two months ago. Love it. They answered within a couple of hours which I was not expecting. I understand the answer is coming from human review and not being spit out of a computer. Still had a question
 which they answered within a couple of hours and with enough detail so I understood.

## Frequently asked questions about SnakeSnap

### What does SnakeSnap do?

SnakeSnap allows users to identify snakes by taking or uploading a photo. The app provides a fast and accurate response with the snake's identity, diet, habitat, and a brief description of its characteristics, confirmed by a combination of AI and human experts.

### How accurate is the snake identification?

The app uses a combination of technology and human intelligence to confirm all snake submissions, prioritizing accuracy. While AI is used, it's acknowledged that automation isn't 100% accurate every time due to the vast number of snake species and variables involved.

### Is SnakeSnap free to use?

Educational sections of the app are free. However, unlimited snake ID submissions require a premium service subscription, available in 1-month, 3-month, or 1-year plans.

### What kind of educational content is available?

The app offers educational sections for free. With a paid subscription, users receive monthly educational content about snakes based on their geographic location, along with other valuable information. Links to educational content on their website are also accessible from the app.

### Who is the ID Team?

The ID Team consists of a diverse group of experts including Authors, Biologists, Toxicologists, Herpetologists, Students, Field Herpers, and Snake Hobbyists. Users can ask them any question and receive a personal response.

## Version history (last 5 releases)

### 2.0.3 — 2026-08-24

bug fixes, performance improvements

### 2.0.2 — 2026-08-09

Improved subscription experience, expanded expert identification coverage worldwide, and bug fixes.

### 2.0.1 — 2026-07-02

Bug fixes and performance improvements

### 2.0.0 — 2026-06-29

SnakeSnap has been completely rebuilt from the ground up.

Version 2.0 introduces user accounts so your submissions are saved securely, the ability to submit up to 3 photos at once for a more accurate identification, live chat so you can message our ID team directly inside the app, a full submission history with every snake you've submitted all in one place, push notifications so you get alerted the moment your ID is ready, and location aware submissions so we can identify more accurately based on your region.

Same expert team. Completely new experience.

### 1.5.0 — 2022-08-04

Performance Updates and Bug Fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*