# Snap-on — user reviews > 86 indexed App Store user reviews of Snap by Snap-on Inc., rated 4.60/5 from 697 ratings. - Source: https://appshunter.io/ios/app/snap-on/id1334291932/reviews - App overview in markdown: https://appshunter.io/ios/app/snap-on/id1334291932.md - Rating breakdown: 5★ 591 · 4★ 41 · 3★ 18 · 2★ 11 · 1★ 36 ## What do users think of Snap? Overall sentiment: negative **Pros** - 👍 Informative and easy to use - 🚀 Great app interface - 💡 Useful tool lookup and tracking - 👍 Convenient for on-the-go tool information **Cons** - 🐛 Login and registration issues - 🐛 Frequent crashes and bugs - 🐛 Catalog and pricing information missing - 🐛 Limited functionality compared to website **Commonly reported bugs** - Cannot log in or create account - App constantly crashes or shows error messages - Catalog and pricing information not loading properly - Incompatibility issues with certain devices **Most requested features** - Ability to view and order tools directly from the app - Integration with dealer accounts and payment options - Improved search and navigation - Consistent pricing and catalog information ## Newest reviews (10 of 86) ### 3/5 — Improvement needed *2026-06-13* App and website accesss should mirror/syncronize with each other. Hence reason for 3 stars ### 2/5 — Fix the catalog *2025-06-01* The tool catalog does not show all the tools available for purchase. Makes it hard to plan purchases to build my toolbox and replace older tools ### 1/5 — Bad *2025-03-04, version 2.1.3* The Matco app is 1000 times better. You can’t even order online or send tools to the dealer like the Matco. ### 3/5 — What changed? *2025-03-03* You used to be able to make payments what happened? I never use the app to browse cause it was terrible but payment was easy. Now that seems to be missing altogether. ### 1/5 — Worst App *2025-02-01* Tried to create an account-downloaded app-try to confirm email and app returns me to the same screen indicating I have (now) less than 90 seconds to confirm email-attempt to confirm again and repeat until I have to start again. ### 1/5 — Does not work *2024-08-23, version 2.0.6* Whenever I try to create an account and get the confirmation email it just opens the App Store. Can not make an account. ### 1/5 — Can’t login or create account *2024-07-31* Even when trying to make a new account with the email i know i signed up with it still doesn’t send me any email to reset password. Pls fix 🥺 👉👈 ### 4/5 — Unable to login *2024-06-18* Catalog works great however I can’t login or register. Hopefully you guys get that fixed soon! ### 5/5 — Can’t register *2024-06-11, version 2.0.5* Dosent let me sign in or register ### 1/5 — Absolute trash. Like their tools are becoming *2024-05-09* The app never lets me sign in with the login info saved in passwords. Now it won’t let me reset my password. Saying it’s an invalid email when it’s not. And it also will not allow me to create a new account using another email. Says it’s sending a confirmation email that never arrives. As far as my comment in the tools if you know. You know! ## Most critical reviews (10 lowest-rated) ### 1/5 — “oh Snap” is the only thing I see on this garbage app!!!! *2026-05-05, version 2.1.8* How can snap on that sells overpriced tools have such a horrible app?! It NEVER works!!! Every time I open the app. Guess what? “OH SNAP SOMETHING WENT WRONG” and it never loads!!! Such a trash app! ### 1/5 — Can’t Login *2026-03-24* Something has changed and I can no longer log in. It says to reset your password, but that also doesn’t work. I can login on the website just find. It’s just the app that’s broken. ### 1/5 — Oh Snap *2026-02-16, version 2.1.7* “Something went wrong” can no longer view my accounts or make payments ### 1/5 — App bugged *2026-01-24, version 2.1.5* This thing does not let you register nor log in to you’re profile ### 1/5 — App doesn’t work *2025-10-19* App would be great if it would let you view promotions. Hasn’t worked in months ### 1/5 — Constantly bugging out *2025-09-17* I liked the app when it worked but now it constantly says oh snap something wrong, you can see the information behind the oh snap screen just so it still there but it’s unusable unfortunately, now I can’t spend my money on snap on🤷🏻‍♂️ ### 1/5 — Snap-on fixes *2025-05-12, version 2.1.3* Bugs need to be fixed and updated can’t even look at my account. ### 1/5 — Can’t even complete registration because the developers don’t have a clue what they are doing! *2025-04-26* Apparently your dev team hasn’t tested the registration process themselves. Just keeps directing you back to the App Store instead of opening the app that is already installed! Apparently the most expensive tool brand in the world uses the cheapest developers in the world! ### 1/5 — Can’t register *2025-04-08* Trying to register and every time I hit the verification in the email it takes me to my iPhone apps download not back to the Snap-on app so I can register. Maybe make sure your app works before putting it out ### 1/5 — American tools that they won’t warranty *2025-04-05, version 2.1.3* I have bought plenty of snap on and I have broken tools that they don’t want to warranty stop buying before it happens to you ## Most praised reviews (10 highest-rated) ### 5/5 — Snap On catalog good for finding those hard to find tools *2026-05-25* It gives you some of the descriptions and it breaks down the prices. It doesn’t always have the pictures and the search engine isn’t the greatest if you don’t write it out exactly but I still like it a lot. It’s a great place for me to add to my wish list ### 5/5 — Quick and easy *2026-05-15* As a technician, the snap-on app has been an advantage with getting on the go connection with my local snap-on representative. ### 5/5 — The best *2026-04-09* My father introduced snap on to me 10yrs ago. I only this for the reliability and quality. ### 5/5 — 35 years memory reminder *2026-01-28* the wish list I can keep tracking of stuff that I need constantly have something for my tool distributor ### 5/5 — Good tool to have *2026-01-25* When you go on the truck and Want to know the price of something, Just pop the part number in and it will tell you. No more asking your dealer how much this and that costs, just look it up yourself. It also Allows you to easily look up and give your dealer part numbers to order for things that you need which will saves you and your dealer time. ### 5/5 — Greatest tools *2025-07-11* Love the tools! Just bought my first roll cart in cranberry! ### 5/5 — Kevin Rupp *2025-06-18, version 2.1.4* Greatest ### 5/5 — Awesome app!!! *2025-02-12* This app is very informative and it has a great interface/lay out. Highly recommended! ### 5/5 — Top notch, in crippling debt, but worth it *2025-01-12* Got my snap-on toolbox for a whopping deal, in crippling financial debt and they’re taking my house, my wife and the kids are leaving me and I’ve been kicked off my health insurance but I still got the snappy box 🤙🏼🤙🏼 the app makes it super easy to keep track of all the other deals going on 12/10 would sell my soul again. ### 5/5 — Snap On, the best or nothing *2024-09-25* I love Snap On products I’ve got a ton of their tools and equipment, and my Snap on guy. Michael Jordan is the best Snap on guy in the world bar nun. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*