# SnapCut: AI Video Editor — user reviews

> 71 indexed App Store user reviews of SnapCut by MWM, rated 4.40/5 from 382 ratings.

- Source: https://appshunter.io/ios/app/snapcut-ai-video-editor/id6499129123/reviews
- App overview in markdown: https://appshunter.io/ios/app/snapcut-ai-video-editor/id6499129123.md
- Rating breakdown: 5★ 298 · 4★ 25 · 3★ 14 · 2★ 2 · 1★ 43

## What do users think of SnapCut?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface
- 🚀 Instant editing capabilities
- 💡 Innovative AI-powered editing

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Inability to export for free
- 💸 Expensive subscription model
- 🔍 Limited editing features
- 🎥 Poor AI-generated edits

**Commonly reported bugs**

- Videos turning back or lagging
- Filters crashing the app
- Inability to insert photos
- Weird visual bugs with filters
- Black screens between clips

**Most requested features**

- More advanced editing tools
- Ability to import own media
- Improved AI editing algorithms
- Seamless exporting process

## Newest reviews (15 of 71)

### 1/5 — Terrible (4 stars?!!)

*2025-02-13*

I could not explain how bad this is I don’t even pick my own sound and it doesn’t even edit good, about 300
Botted 4 or 5 star reviews. The snapcut TikTok adds show all the hate.. There’s no way everyone is hating on TikTok then rating this app good??

**Developer response:** Thanks for your continued feedback. We understand your frustration and appreciate you bringing these concerns to our attention. We are actively working on improvements to both the AI editing and sound selection features. We value all feedback, both positive and negative, as it helps us make Snapcut better. The SnapCut Team

### 1/5 — Scam

*2025-02-11*

Everything is pro, you can’t even export without buying pro.

**Developer response:** Hi, there ! We understand that the premium subscription model may not be for everyone. Using AI generates costs on our side so that it is necessary to be premium to be able to export videos produced by AI. On the other hand, you can export manually edited videos for free. Stay tuned for updates ! Mau

### 1/5 — Scam

*2025-02-07*

This app is awful poor quality I seen better they are advertising almost everything is money if you want a editing app get Vmake CapCut Inshot and more I have seen better editor apps this is the worst one yet  I would recommend Vmake and CapCut my mother could edit way better than these AI bots never downloading again

**Developer response:** We understand that Snapcut may not be the best fit for everyone. We are constantly working on improving the features and user experience of Snapcut. We offer a free version of the app with basic editing capabilities, and a premium subscription for access to advanced AI features and unlimited exports. We hope to improve your experience with Snapcut in the future. The Snapcut Team

### 3/5 — uhm

*2025-02-06*

It was fine actually, but it’s definitely way too pricey. I’m an editor and this app is SO good. But the way you have to pay to export is actually INSANE. That’s what cuts it for me. Overall, it’s a really good app but the limitations is crazy..

**Developer response:** Thank you for your review. We're glad you're enjoying the app! We understand your concern about the pricing. We're always looking for ways to make the app more accessible, and we're exploring different pricing models and subscription options for the future. We appreciate your feedback and hope you'll stick with us as we continue to improve. The Snapcut Team

### 1/5 — u have 2 pay to make edits

*2025-02-03, version 1.00.17*

terrible app

### 2/5 — Ai edit is bad

*2025-01-30*

The main attraction to this app is the ai editing aspect claims that hours of editing can be cut just by ai. I decide to see if it works. It does just very limited. I select a video around 100 seconds long. I say “let’s try out a 90 second clip” waits 10 minutes to get a 6 second clip that isn’t even worth the wait for.

**Developer response:** Thanks for your review and for trying out the AI editing feature. We appreciate you sharing your experience. We're sorry to hear you encountered such a long wait time and received a much shorter clip than expected. This isn't the typical performance we aim for. Could you please contact our support team at support-snapcut@mwm.io with more details about your device and the specific video you were using? This will help us investigate what might have caused the issue and improve the AI editing process. The Snapcut Team

### 1/5 — 1 star!!!

*2025-01-29*

Ok so I’m trying to make a edit and when I tried posting it, it told me “would you like to buy premium” like I’m just trying to post it and now it won’t let me post ANYTHING

**Developer response:** We appreciate your feedback. We are constantly working on improving the features and user experience of Snapcut. We offer a free version of the app with editing capabilities, and a premium subscription for access to advanced AI features and unlimited exports. We hope to improve your experience with Snapcut in the future. The Snapcut Team

### 1/5 — Terrible

*2025-01-27, version 1.00.13*

You have to pay to export. Enough said

### 1/5 — I don’t like it

*2025-01-21, version 1.00.11*

Capcut is back and capcut is free this app is not

### 2/5 — Unable to export

*2025-01-21*

Sure it works good but I spent 45 minutes on this edit but then could not export cause a have to pay? Like what?

**Developer response:** We appreciate your feedback. We are constantly working on improving the features and user experience of Snapcut. We offer a free version of the app with basic editing capabilities, and a premium subscription for access to advanced AI features and unlimited exports. We hope to improve your experience with Snapcut in the future. The Snapcut Team

### 3/5 — Needs Major Improvements

*2025-01-20*

After about 30 minutes of use, I ran into a multitude of bugs that really just makes using the app a pain. Constantly resetting the app or reinserting videos because videos would turn back or start lagging out. Weird issues with the filters crashing the app. The non-ability to insert photos of any kind. Weird visual bugs when it comes to the use of filters. Weird black screens appearing for a few frames between clips for no apparent reason. This app still needs a lot of touch-ups, no where near Capcut’s original quality but not a bad replacement.

**Developer response:** Thank you for your feedback. We have just launched the application and we regularly release new versions to fix bugs. We are aware of the issues with app crashes and are actively working on resolving these problems and will let you know when it is fixed. We apologize for any inconvenience caused. Stay tuned ! The Snapcut team

### 1/5 — Just no😭

*2025-01-19*

You can’t even edit in it. and I would personally never use it because like what are you supposed to do in an editing app that you can’t edit in???

**Developer response:** Hi :) Thanks for letting us know about it. Sorry it happened. Can you send a video of the issue by email support-snapcut@mwm.io ? - so we can have a better understanding of the situation. We'll investigate it. Please update your review if you need further assistance. Thanks, best Mau

### 1/5 — Horrible app

*2025-01-16, version 1.00.09*

Used the app 1 time tried to make me pay multiple times saved the video from it then my phone started being weird then crashed. I might have a virus now.

### 1/5 — LOW TAPPER ONE STARRRR

*2025-01-16, version 1.00.09*

delete app to massive

### 1/5 — This app is so trash

*2025-01-14, version 1.00.08*

This app is trash because when I upload my video it’s all grey and I don’t know how to remove it . It’s also so buns because I agree with the others and my sound is not even there?? the effects are awful the speed crashed my phone and I think it deserves 2 or 1 stars

## Most critical reviews (10 lowest-rated)

### 1/5 — App will charge for Not developed good enough

*2025-11-10*

It’s annoying to get charged for not developing good enough, app is not made for quality video making yet. Bug is all over, nothing works like advertised. Hoping them to get outstanding level.

**Developer response:** Thank you for your feedback!
We’re sorry to hear you’re experiencing bugs or crashes. Could you please send us more details — and if possible, a screen recording showing the issue — at support-snapcut@mwm.io
?
This will help our developers investigate and fix it quickly.

As a thank you for your help, we’d be happy to offer you a promo code for the app! 🎁

Looking forward to hearing from you!

### 1/5 — Crashes everytime I use it

*2025-10-31*

I couldn't edit anything with it. I'm using iPhone 17 Pro Max wiyh IOS 26.1 with 1tb of memory.  I will continue to try, but after doing all the work of setting up the edit, it crashes and lose all the time setting up the edit.

**Developer response:** Hi there!
We’re really sorry to hear about your experience and we’d love to help resolve the issue.
Could you please send us a screen recording showing the problem at support-snapcut@mwm.io
? This will help our team investigate and fix it as soon as possible.

As a thank you for your time, we’ll be happy to offer you a promo code once we receive your message.

Thank you for your patience and for helping us improve the app!

Best,
Mau

### 1/5 — No free option

*2025-06-22, version 1.0.30*

No free option

### 1/5 — Trash

*2025-06-14, version 1.0.29*

This is terrible this should be free like CapCut CapCut is way better this can not compete

### 1/5 — Don’t download

*2025-06-07, version 1.0.26*

It was very ahh

### 1/5 — Terrible

*2025-05-18*

No undo button and is a faulty program in general

### 1/5 — It wants my money

*2025-04-15*

I wanted to edit a Roblox video until I got app and when got on there all it just did was make me buy a trial

### 1/5 — I know I canceled

*2025-04-05*

I canceled my subscription for free trail the same day and still was charged and apple isn’t know for refunding anyone because they’re money hungry

**Developer response:** Hi :)

As you made your purchase through the Store, payment information is managed by the Appstore. You must know that: according to Apple policies, if you signed up for a trial subscription and don't wish to continue, you should cancel it at least 24 hours before the trial period ends. Apple's billing policy requires cancellation within this timeframe. Here is an article published by Apple Support on this topic: https://support.apple.com/en-us/118428
If you have any further suggestions or issues, please feel free to reach out to the App store's support team. You can also contact us by email and we will make a commercial gesture within the possibilities available to us.

Best regards,

### 1/5 — Not paying

*2025-04-04*

There are people who don’t have money to pay for a subscription and that includes me, I just want to try the app out without having to pay for the entire thing and not experience any of it at all.

**Developer response:** Hi! Did you know our app also has a free version that doesn't require payment? The subscription is optional and offers an ad-free experience, but it's not necessary. Monetizing our app helps us to keep improving the app and its features. We hope you'll continue to use it and eventually upgrade your review. It would mean a lot to us. Regards, Mau

### 1/5 — Worst editing app

*2025-02-19, version 1.00.21*

This app does not even work and every single ad is like CapCut is dead. CapCut is 10 times better than this and after you use it and you’re about to export a video it takes a century and then as soon as you get out, your phone barely works like it’s so glitchy after that And they have AI do work for you like and it’s so terrible and they don’t even let you pick songs from your photos and they only allow you to use Apple Music and like everyone uses Spotify not Apple Music so this app deserves a zero star rating. CapCut is better.

## Most praised reviews (10 highest-rated)

### 5/5 — Edit: Ts app lwk fire

*2025-04-08*

Used to be a one star review, changed my mind because they added many features that allow this app to stand out from other competitors, it no longer crashes frequently and it is fairly simple to use, 10/10 recommend.

**Developer response:** Thank you for your feedback. We have just launched the application and we regularly release new versions to fix bugs. We are aware of the issues with app crashes and are actively working on resolving these problems. We apologize for any inconvenience caused. Moreover, using AI generates costs on our side so that it is necessary to be premium to be able to export videos produced by AI. On the other hand, you can export manually edited videos for free. Stay tuned ! The Snapcut team

### 5/5 — I love it so much actually

*2025-02-05*

I love it soook much it’s the best editing app

**Developer response:** Thank you for your positive feedback! We are glad you find Snapcut helpful for quick and easy video edits, and that is the best editing app ! We hope you continue to enjoy using SnapCut and that we can further enhance your experience in the future. The Snapcut Team

### 5/5 — it’s a scam . 🤷‍♀️

*2025-01-10, version 1.00.08*

The ads were terrible and was copying other editors for advertising is crazyyy😭And barely any effects at all and most you had to pay 4, the app was terrible and you really couldn’t do anything !! And the AI editing was plain, boring, and paying to export is js wild to me . But I will try to at least trust the process in this app 🫶

### 5/5 — Just a lil pricey

*2025-01-09, version 1.00.07*

It’s kind of good feel bad for the people that made this and put hard work into it just to get a bunch of bad ratings. It’s not that bad just a little pricey you would definitely get higher ratings if you took away the max movies thing that kind of takes the fun out of it using us only being able to use two but it’s not that bad!

### 5/5 — I like it for instant editing

*2024-12-28*

It’s very good and it doesn’t even take a minute to finish editing

### 4/5 — good !

*2025-01-24*

uhm i don’t know how to work it that well because I’m new other tha that I love it and yea .

**Developer response:** Thank you for your positive feedback! We are glad you find Snapcut helpful for quick and easy video edits ! We hope you continue to enjoy using SnapCut and that we can further enhance your experience in the future. The Snapcut Team

### 4/5 — Great Video Editing App

*2025-01-07, version 1.00.06*

I don't understand the very negative, malevolent reviews. For me this app is user-friendly and offers a good range of features for video editing. It has a clean interface and edit videos very efficiently. The export options are versatile & offer high-quality outputs. Overall, a reliable choice for anyone looking to edit videos on their device. A few crashes though.

### 4/5 — Needs many updates, but the idea is genius

*2024-12-27*

I downloaded this app purely to see how advanced the AI is with the software. It does have many bugs, such as crashing on certain effects and sometimes can’t play the video because of the lag if the effects. I truly think it is smart to use AI to make edits for people. At this point in development this software can not be used professionally even when used manually and not with AI, but this app has a lot of potential. This app is definitely well done and thought out but like I said, the apps needs lots of maintenance. I hope you guys succeed in creating a better app and so you guys be successful.

**Developer response:** Thank you for your insightful feedback. We appreciate your recognition of the potential of AI-powered video editing. We are actively working on addressing the bugs and improving the overall stability and performance of Snapcut. We apologize for any inconvenience caused. Stay tuned for updates ! The Snapcut team

### 3/5 — they still took money from me even tho I don’t have the app

*2025-09-12*

It’s a good app but Apple still charged me even after I deleted this app over 3 weeks ago

**Developer response:** Hello :)
Thanks for contacting us. We always want to help our community, even more so when it comes to an issue as important as subscriptions. We are not able to charge you for a subscription without your authorization. Likewise, only Apple can refund you. You can visit this official page and follow the instructions: reportaproblem.apple.com. Please note that a subscription is always renewed. :) Also, if you have subscribed to the 3-day free trial, please note that unless you unsubscribe at least 24 hours before it ends, your subscription will automatically start and you will be charged. Here is an article published by Apple Support on this topic: https://support.apple.com/en-us/118428. I hope my explanations have helped you and that you can review your review. Feedback is very important to us and to people looking for information. Sincerely,

### 3/5 — It’s okay

*2025-06-09*

They were just kinda begging for money because I really didn’t want to give the money and I had to delete the app because of the 3 free trail thing. Im SRRY but yea

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
