# Snapfax: Pay-as-you-go Fax — user reviews > 261 indexed App Store user reviews of Snapfax by Extracomm Inc., rated 4.80/5 from 1,852 ratings. - Source: https://appshunter.io/ios/app/snapfax-pay-as-you-go-fax/id1133055951/reviews - App overview in markdown: https://appshunter.io/ios/app/snapfax-pay-as-you-go-fax/id1133055951.md - Rating breakdown: 5★ 1,679 · 4★ 116 · 3★ 26 · 2★ 5 · 1★ 26 ## What do users think of Snapfax? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Convenient - 💰 Pay-as-you-go model - ✅ Reliable service - 🔒 Secure - 🕰️ Fast fax transmission **Cons** - 💰 Expensive per-page cost - 🐛 Fax transmission failures - 🔍 Unclear pricing information - 🤔 Difficulty purchasing credits - 📤 Issues with receiving faxes **Commonly reported bugs** - Repeated failed fax attempts - Incorrect or missing fax delivery notifications - Billing issues and unexpected charges **Most requested features** - Ability to receive faxes - More affordable pricing options - Improved error handling and retry functionality - Integration with cloud storage services ## Newest reviews (14 of 261) ### 2/5 — Says what it does does it *2026-03-22, version 2.02* You can’t get any simpler than this, but it does what it says it does! You can’t ask for better than that. I want to thank the programmer for thinking like that. ### 5/5 — Great Fax from an iPad *2025-12-03* Very professional , speedy, and easy to send multiple pages with a cover page! Definitely 5 stars! ### 5/5 — Perfekt *2025-10-21* Funktioniert, leider nicht mit Fotos ### 5/5 — 初回無料利用 *2025-10-16* 初回無料を利用して問題無く送れました。便利です。 ### 5/5 — Awesome *2025-09-28, version 2.02* Great app! Easy to use! ### 5/5 — 需要开发者回复 *2025-08-12* 初次下载App后打开，系统显示初始化账户失败，请问这个要怎么解决？ **Developer response:** 請聯絡我們support@snapfaxapp.com ### 5/5 — 方便快速 *2025-07-18, version 2.02* 方便 ### 5/5 — A nice and friendly app *2025-07-11, version 2.02* I’m really pleased to have found this app. Fax is so last century, yet medical offices still rely on it for communication. I send about 8 faxes a year, nowhere near enough to bother with a fax machine, dedicated phone line or an eFax subscription that costs you an arm and a leg. Fax credits acquisition is easy and inexpensive. SnapFax is the solution to an, otherwise, major headache. ### 5/5 — Great Value *2025-07-09, version 2.03* I like the pay as you go function! Thank you. ### 5/5 — Snap Fax *2025-07-07, version 2.02* I've been using Snap Fax for about 8 1/2 years now. I ABSOLUTELY LOVE THIS APP. It is user friendly, you get to save the faxes you send, and if you want to receive faxes, the price is reasonable. Also, Customer Service is GREAT and Prompt with their response and replies. If your credits are lost, they are easily replaced without any issues (@ least in my case it was.) I highly recommend this application SNAP FAX!!!! ### 5/5 — 发送很快 *2025-06-21* 2分钟就发出去了，就是不知道怎么才知道对方接受了。 ### 5/5 — 巨巨巨巨好用 *2025-06-10* 再也不用到处去找传真机了，而且也不用问人怎么用了 ### 5/5 — Dope *2025-06-09, version 2.02* Pay as you go is the best thing going! 5 stars all day ### 5/5 — Excellent App *2025-06-02, version 2.03* Easily accesses documents from within my Mac and iPad. Recipient numbers easily compiled in compose window, as are cover pages. Easy to buy credits, and a bargain at the price! ## Most critical reviews (10 lowest-rated) ### 1/5 — 充钱直接不给点数，千万不要使用 *2026-07-10* 狗屎软件充了钱没有任何反应，什么都没给，而且也没有恢复购买的选项找不到在哪里退款 ### 1/5 — Pay options *2025-10-21, version 2.02* You can only pay with your Apple account! ### 1/5 — Way too expensive *2025-10-18, version 2.03* One page costs 5.6 crdit. 4 Credits costs $1.99. ### 1/5 — Never goes through *2025-10-16, version 2.02* My faxes never work- never go through. I end up going to a local place to send them and they always go through. ### 1/5 — 没有办法退掉已支付购买的传真点球 *2025-08-29* 并且发送两份传真，有一份怎么都传不出去 ### 1/5 — Waste of a lot if time and money *2025-07-17, version 2.02* Out of around 20 attempts using multipage and single page faxes, only one test page and one page actually sent on two separate faxes. Credits fine, number called fine, just does not work 95% of time! Gave up bought cheap old fax machine for same cost as credits here! Dont waste your money or more important time ### 1/5 — 傳真非常模糊 *2025-03-05, version 2.00* 買了可以正常傳真，但對方收到的傳真非常模糊無法使用，根本浪費錢還要再跑一趟小七 ### 1/5 — 重複傳了十多次，都沒有成功 *2024-11-27, version 2.00* 傳了兩個小時，半頁不到的資料，重複傳了十多次，都沒有成功。網路功能都正常，是系統有問題，還是太爛？ ### 1/5 — Poor quality app *2024-11-18, version 2.01* Cannot purchase credits without UNKNOWN error problems. Waste of time ### 1/5 — 无法开发票 *2024-10-30* 购买了传真点，如何开公司的发票呢 ## Most praised reviews (10 highest-rated) ### 5/5 — 처음 사용 *2026-08-05* 종량제라 좋아요 ### 5/5 — ありがとう *2026-07-29* いつも助かります ### 5/5 — Convenient *2026-07-01, version 2.02* I love Snapfax because it is very convenient, accurate, and I don't have to leave my house to send a fax ### 5/5 — Yes! *2026-03-26* Tut was es soll, Kosten überschaubar ### 5/5 — Darren *2026-03-26, version 2.02* Brilliant ### 5/5 — So Easy *2026-03-19, version 2.03* Quick and easy to use! ### 5/5 — This was easy and seamless *2026-02-12, version 2.02* This is what I have been looking for. ### 5/5 — 簡単で便利 *2026-02-10* その都度払いなので安心。簡単便利で助かりました。 ### 5/5 — Quick and easy to use, minimal setup *2026-01-09, version 2.03* Nothing complicated here. Setup was quick and easy. No network cable or fax modem needed. Snapfax uses a web gateway. My only complaint would be the cost per sheet. At the very least they should offer a hefty discount for your first purchase. Paying is simple though, you can use your Apple Pay account. If you have created a fax and you don’t have enough credits Snapfax will save a draft of the document. You will need to log out and back in for your fax credits to show up but your draft will still be there so you don’t need to sweat about having to redo anything. ### 5/5 — GREAT APP! *2025-12-09, version 2.03* I had to send a fax urgently. The last time I had to do this was over a decade ago. SnapFax was great. In minutes, I set up a 'Pay As You Go' account, added credits, and sent the fax. It couldn't have been easier. Highly recommend the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*