# Snapfish: Photos Cards & Books — user reviews > 902 indexed App Store user reviews of Snapfish by Snapfish, rated 4.60/5 from 46,146 ratings. - Source: https://appshunter.io/ios/app/snapfish-photos-cards-and-books/id330035194/reviews - App overview in markdown: https://appshunter.io/ios/app/snapfish-photos-cards-and-books/id330035194.md - Rating breakdown: 5★ 35,929 · 4★ 6,967 · 3★ 1,378 · 2★ 717 · 1★ 1,155 ## What do users think of Snapfish? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Convenient for ordering prints - 💰 Good value/affordable - 🎁 Free prints offer - 🏆 Good quality products **Cons** - 🐛 App crashes/glitches - 🤔 Limited editing/customization options - 🔀 Lack of sync between app and website - 📦 Shipping issues/delays - 👨‍💻 Poor customer service **Commonly reported bugs** - Photos disappearing from projects - Checkout issues/lost orders - Inability to change delivery address - Inconsistent app performance **Most requested features** - More flexible photo book design options - Ability to rotate/crop photos in app - Integration between app and website projects - Easier access to past orders/projects - Improved photo upload/organization ## Newest reviews (15 of 902) ### 4/5 — Easy to use service *2026-08-31, version 17.13.0* I love ordering my photos through snapfish, they usually are running a deal for $.01 unlimited 4x6 photos, which is one of the most affordable that I have found. My only complaint is that shipping does increase rapidly, I wish there was a way to spend a certain amount to get free shipping, or discounted shipping! ### 3/5 — app crashes *2026-08-27, version 17.13.0* I'm almost done with my photo book editing when the app just crashed and my project wasn't save it was done twice, so annoying 😫 ### 4/5 — Amazing deals! *2026-08-25, version 17.13.0* I love Snapfish, I have been using it for many years. I just wish their delivery fees were a little lower. Their delivery fees used to be good. ### 2/5 — Clunky app *2026-08-23, version 17.13.0* I tried to get my 50 free monthly prints. It was a frustrating process. It refused to process the request. It kept pushing me to their other deals. I ended up getting online help. I managed to place the order. The app is definitely worse than the desktop version. Surely in this modern world these apps should be working seamlessly. ### 3/5 — it’s gotten expensive *2026-08-22, version 17.13.0* i’ve used this app for years to get pictures printed affordably, but since last year the shipping went up to $20 which feels absurd. not sure i’ll keep using this app ### 3/5 — Get it *2026-08-17, version 17.12.0* When I was buying my free prints it was very easy but when i wrote my delivery address it kept saying it was wrong even though every time i double checked it was completely right the app still said it was wrong! It was my first time so it might have been partially my fault but im not sure. Anyway i would say yes to buying it GET IT!!!! ### 2/5 — Payment Problems *2026-08-15, version 17.12.0* Used Snapfish for years and it was good. Just tried to order prints but it won’t let me pay with my debit card or allow me to change it. Bit annoyed that I now have to look fr another app ### 3/5 — Great for printing photos but *2026-08-12, version 17.12.0* This app is great for ordering photos 100%z but it gets really annoying scaling them and cropping them and connecting your stuff to pull the pictures ### 3/5 — Frustrating *2026-08-11, version 17.12.0* I have ordered several photo books and prints from Snapfish and each time I have run into issues with getting my pictures in the order that I want. I have not been able to change the order of the pages, or add additional photos. Perhaps there is a learning curve but I really wish it was more user friendly as I like the idea of the program. I will try it again, but if this time diesn’t work, I’ll see what else is out there. ### 5/5 — Easy to use app *2026-08-07, version 17.12.0* Until recently I have used the other large photo printing org, but I’ve been disappointed in their quality. So, I’ve just ordered from Snapfish and it was easy with the app. I am looking forward to seeing the quality of the prints. ### 3/5 — Horrible new update *2026-08-06, version 17.12.0* The new update is not just ugly but its extremely slow and it lags really bad. Glitches a whole Lot!! ### 3/5 — App is not user friendly *2026-08-05, version 17.12.0* Love Snapfish but always find the app quite difficult to navigate ### 5/5 — Helpful app! *2026-08-02, version 17.11.0* Such a lovely app to use, cheap prices and super helpful that I get 50 free pictures a month! I only paid £2.99 for Delivery, i got 14 photos though! ### 5/5 — Great prints *2026-08-01, version 17.11.0* We use this all the time as the photos are brilliant. We even used them for our wedding photos!! ### 5/5 — Fantastic App for our family *2026-07-30, version 17.11.0* I have used snapfish for many birthday books. Very easy to use, create and order. Every family member that has received their book has been so happy. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs work *2026-08-31, version 17.13.0* The products themselves are good, but the app is absolutely terrible. It lags heaps, crashes and needs to allow you to customise your products better. ### 1/5 — Terrible app to use *2026-08-25, version 17.13.0* Don’t think i have come across a more difficult app to use. Picking the photo is laborious and then to order the photo even more! This is not working ### 1/5 — Edit *2026-08-24, version 17.13.0* You can not successfully crop pictures ### 1/5 — Ok to worse *2026-08-10, version 17.12.0* Was ok to begin with, they have different deals on but the photos I got were about ten pence each if I include the price of delivery. The first pics I got were fine, but it just kept on going downhill. For example, I crop some of the photos but turns out, when delivered, that the crops weren’t applied. One time, I got some photos that I didn’t order. ### 1/5 — Photos issue *2026-08-08, version 17.12.0* I heard of this app through TikTok and decided to try it out only for it to not show me all of my photos when I wanted to select a few to print. I gave the app full access to my photos and still wouldn’t let me print all of the ones I wanted as it wouldn’t show them ### 1/5 — Waste of time *2026-07-30, version 17.11.0* Spent 2 hours carefully selecting pictures to print, for it to remove all of the pictures when I closed the app for 5 seconds, what an absolute waste of time, don’t even bothers Oh it also doesn’t load up all your albums or your favourite album via iPhone so you can forget any short cuts. ### 1/5 — Frustrated and Fuming *2026-07-26, version 17.11.0* Trying to make a book. Hard to find my photos when my albums get all mixed up. Can’t remove a photo on a page unless another is put in its place. Then after working on a book all day, it suddenly disappeared!!! 😡 ### 1/5 — Yikes *2026-07-21, version 17.11.0* Used to be a really great way to order photos, now it’s way too expensive and not worth it. Unfortunate bc i used to order from this place religiously, like every month. Now it cost too much for prints. ### 1/5 — Very basic *2026-07-19, version 17.11.0* I prefer the website, but used this app for one project as I didn’t want to transfer photos. It doesn’t let you do anything besides crop and auto enhance. It also crashed more times on my phone than I care to admit, even though both the phone and app were up to date and restarted. ### 1/5 — Messy *2026-07-17, version 17.11.0* Having to go out of the app to a browser to order different products is poor and it’s apparently not optional. Projects saved on the Web can’t be opened in the app - why on earth not! You end up with two separate orders and payments instead of one basket and one payment. But both places can access the same library, clumsy doesn’t begin to describe it! Use the Web option if you want more than one product type, or ditch the app and just use the web option until the developers fix this mess! ## Most praised reviews (10 highest-rated) ### 5/5 — Starting family albums *2026-08-30, version 17.13.0* I love the ease of use and great deals. Just married and wanted to start our family photo books ### 5/5 — So Easy *2026-08-25, version 17.13.0* Literally took me 5 minutes from start to finish to order my selected photos. Some apps overcomplicate everything but not here! A pleasure to use and will definitely be back for more. Great. ### 5/5 — Genuinely good photo printing app *2026-08-24, version 17.13.0* Simple to use. Lots of variations and the 50 free prints a month are great for memories ### 5/5 — Love this *2026-08-23, version 17.13.0* It’s easy, fast, and has enough options for anyone who just wants to put a book together but needs no complications. ### 5/5 — Game changer *2026-08-19, version 17.12.0* Why order prints any other way? This has simplified a rather burdensome process for me. And so affordable. ### 5/5 — Modern way to turn back time *2026-08-17, version 17.12.0* I love Snapfish! I’ve always wanted film prints for physical albums to flick through memories on the couch, just like when I was a little kid. My grandparents had hundreds of photos in albums. However the cost of film roll and printing is so expensive. Snapfish turns my everyday photos, captured on iPhone, into nostalgic memories, and it’s so affordable. In the last month I’ve ordered almost 300 prints for under $50. I rarely scroll through the 10,000+ photos I snap on my phone, but now I’m taking the time to print a bunch each month and store them in albums that me and my family can look back on with joy! ### 5/5 — Review *2026-08-16, version 17.12.0* Great app found it easy to navigate and was easily able to create a gift. ### 5/5 — Easy *2026-08-15, version 17.12.0* I love it, its easy to choose photos straight from my phone and get creative to choose how i want to print them i love they easily have options to print my photos onto gifts which i can do from home. ### 5/5 — Fantastic *2026-08-15, version 17.12.0* The speed of delivery is amazing!! I wanted to print some photos and went to boots, they charge 59p a photo. With 50 free prints here a month I will never go back to boots!! Recommend Snapfish to anyone and everyone!! Quality of photos are really good!! Don’t need to go anywhere else!! ### 5/5 — CLMMH Class 77 Cruise *2026-08-09, version 17.12.0* This is my first time using the app but I found it easy. It was very intuitive. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*