# SnapLink Mobile

> Home automation remote control for Leviton systems. (iPhone/iPad app by Home Automation, Inc..)

- Source: https://appshunter.io/ios/app/snaplink-mobile/id378547845 (this page in markdown: same URL + `.md`)
- Developer: [Home Automation, Inc.](https://appshunter.io/developer/378547848)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.10/5 from 92 App Store ratings · 109 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 7 MB
- Languages: American English, Arabic, Catalan, Croatian, Dutch, French (France), German (Germany), Greek, Hebrew, Italian and 6 more
- Released: 2010-06-25
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/snaplink-mobile/id378547845/reviews.md

## What is SnapLink Mobile?

Turn your iPhone or iPod Touch into a whole home remote control.  Homeowners and property managers with a Leviton control system can view and adjust lighting levels/scenes, temperatures, security settings, surveillance video, audio, and more.   

View Event Logs to see when your child came home or an employee left

View real-time IP video (Simple to add new cameras!)

View security system status, arm or disarm the alarm,

Adjust climate settings including humidity control

Security including access control

Control all lights and additional loads.  

Ability to make small adjustments such as wakeup time or irrigation hours

***Requires 3.2 (3.4 recommended) firmware in your ethernet enabled controller, and port forwarding in your router. For questions, please visit our support forum, or call our technical support department***

## Key features

- Whole home remote control
- Adjust lighting and scenes
- Control temperature and climate
- Monitor security settings
- View IP surveillance video
- Access event logs

## What do users think of SnapLink Mobile?

Overall sentiment: negative

**Pros**

- ✅ Complete home automation control when working properly
- 🏠 Integrates multiple systems (lighting, security, HVAC, ventilation)
- 📱 Works across multiple Apple devices (iPhone, iPad, Apple Watch)
- 🔒 Secure local network control without cloud dependency
- ⚡ Fast response times for device control when connected
- 👨‍👩‍👧‍👦 Family-friendly interface for household use
- 🎯 Reliable for users with compatible hardware setups

**Cons**

- 🐛 Frequent disconnection and connection failures
- ⏳ Extremely slow connection establishment
- 📵 Does not work reliably outside home network
- 🚫 Incompatible with recent iOS versions (iOS 15, 16, 17)
- 💔 Crashes during setup retrieval from controller
- 🔌 Poor remote access functionality
- 💰 Expensive ($25-40) for unreliable functionality
- 📧 No push notifications for alarms or security events
- 🔄 Lack of app updates (years without maintenance)
- ⚠️ Inconsistent performance across devices
- 🎯 Requires manual workarounds and technical support calls
- 🔐 Family sharing feature doesn't work despite claims
- 📱 Apple Watch app non-functional
- 🖥️ Outdated and primitive UI/UX design

**Commonly reported bugs**

- App fails to connect with iOS 15, 16, 17 updates
- Crashes when retrieving setup from controller
- Connection hangs on 'connecting' screen indefinitely
- Sync failures with Omni controller
- Encryption key errors despite correct configuration
- App crashes during profile download
- Settings not saving properly
- Inconsistent connectivity between iPhone and iPad
- Remote access fails despite local network working
- Apple Watch app displays blank screen
- App force closes during setup retrieval
- Password requirement toggle mysteriously disables itself
- Thermostat display doesn't show HVAC running status
- Timer functionality broken on some units
- Program hangs and becomes unresponsive
- LTE connectivity issues on newer iPhones
- Configuration settings screen loops to 'connecting'
- Device status not updating in real-time
- Alarm status shows incorrect state
- App removed from Apple Watch without user consent

**Most requested features**

- Push notifications for alarm activation and security events
- Text message notifications for events and alerts
- Geofencing for automatic security/automation triggers
- Away mode button for automated home lockdown
- Ability to program and edit settings from the app
- Support for family sharing across multiple users
- Dark mode option
- Ability to rearrange device lists
- Audio controls on Apple Watch app
- Real-time device status feedback
- Custom notification settings for zones and security
- Event export and email capabilities
- Humidity data transmission from thermostat
- Audio zone volume control buttons
- iPad-specific app version
- Modern UI/UX redesign
- Landscape mode support

## Recent user reviews (10 of 109)

All indexed reviews: https://appshunter.io/ios/app/snaplink-mobile/id378547845/reviews.md

### 4/5 — Great integration app

*2025-03-19, version 1.24*

Our second home Lighting, Security, HVAC and Ventilation have been automated by a Leviton HAI system for years.  SnapLink Mobile puts us in complete control of every thing at all times.  Our whole family uses it and loves it.   I hope they continue to support this app for many more years.

### 2/5 — Trouble connecting

*2025-01-27, version 1.24*

The app is spotty. Continues to disconnect and takes forever to “connect “. Only on my cell. Once in a while on iPad. Why can’t this work?  Especially if we’re moving to a smart world

### 5/5 — Awesome App

*2024-06-04, version 1.24*

This app is amazing, works perfectly, noticed that others on this review trash the app because it doesn’t send them any texts , with this system you have to purchase a text module that both supports email and texts , also this app is not cloud based so this app can not send texts , just get the right module and it works perfectly, would definitely buy again!!

### 5/5 — Very reliable app.

*2024-03-25, version 1.24*

Telephone the company for a simple fix to get it to work with iOS 17. Myro:Home is an excellent alternative, and it’s always kept up to date.

### 1/5 — Stopped working with IOS 16.5.1

*2023-07-03, version 1.24*

Won’t connect at all. Please fix the app to be compatible with new IOS releases BEFORE they go live.

### 1/5 — Can’t Connect

*2023-04-17, version 1.24*

The app worked for me for years. Very basic, but functional. Recently it stopped working (“error—can’t connect). I didn’t change a thing. Rebooting my HAI controller didn’t fix the problem. No idea why this stopped working or how to fix it.

### 5/5 — A simple and rock solid alarm app

*2022-11-14, version 1.24*

Telephone Leviton to get the fix for iOS 15. Very happy with Snaplink. Never fails me. Rocksolid reliability whether at home or 1000 miles away.

### 1/5 — Sad business model

*2022-06-25, version 1.24*

I had this app working perfectly on my ⁠⁠⁠ watch, right up to the point where it was automatically removed and now to get it back, I have to pay $25 one time fee, just so it’ll work on my ⁠⁠⁠ watch again. Daylight robbery!

### 1/5 — Can’t sync with Omni controller

*2022-06-10, version 1.24*

I’ve seen a couple of ppl write about this issue. Does anyone know how to fix it? All of a sudden a wk ago, we’re not able to sync & download from our Omni controller so we can’t control anything from this app.

### 4/5 — At last

*2022-04-07, version 1.24*

Credit to the team for finally updating the app to fix whatever ios15 broke - and for the good communication while they were working on it.

## Frequently asked questions about SnapLink Mobile

### What can I do with this app?

This app allows you to turn your iPhone or iPod Touch into a remote control for your Leviton home control system. You can view and adjust lighting levels and scenes, manage temperatures, monitor security settings, view surveillance video, and check event logs.

### What are the key features of the app?

Key features include whole home remote control, the ability to adjust lighting and scenes, control climate settings, monitor security systems, view real-time IP video, and access event logs for activities like arrivals and departures.

### Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of in-app purchases or advertisements.

### What are the system requirements for this app?

The app requires firmware version 3.2 (3.4 recommended) on your Ethernet-enabled controller. Additionally, you will need to configure port forwarding in your router for the app to function correctly.

### Who is the target audience for this application?

This application is designed for homeowners and property managers who have a Leviton control system installed. It provides them with the convenience of remotely managing various aspects of their home or property.

## Version history (last 5 releases)

### 1.24 — 2022-03-08

Fix for not being able to connect to devices in latest iOS

### 1.17 — 2016-01-24

This app has been updated by Apple to display the Apple Watch app icon.

Improved compatibility.

### 1.16 — 2015-12-18

Added Apple Watch Support

### 1.13 — 2015-06-16

Added EN50131 Support.

### 1.12 — 2014-10-04

Updated App UI to match OmniTouch 7" Interfaces
Resolved Misc. Issues

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## More apps by Home Automation, Inc.

- [HiFi 2](https://appshunter.io/ios/app/hifi-2/id573278321)

All apps by Home Automation, Inc.: https://appshunter.io/developer/378547848

## Related topics

[snaplink mobile](https://appshunter.io/ios/topics/snaplink-mobile) · [snaplink](https://appshunter.io/ios/topics/snaplink) · [leviton](https://appshunter.io/ios/topics/leviton) · [leviton smart sensor](https://appshunter.io/ios/topics/leviton-smart-sensor) · [leviton decora smart](https://appshunter.io/ios/topics/leviton-decora-smart)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*