# Snapper — The perfect Snapper companion > Mobile application for managing Snapper transit cards. (iPhone/iPad app by Snapper Services Ltd.) - Source: https://appshunter.io/ios/app/snapper/id1510497707 (this page in markdown: same URL + `.md`) - Developer: [Snapper Services Ltd](https://appshunter.io/developer/1246138866) - Category: Travel, Finance - Price: Free - Rating: 4.70/5 from 200 App Store ratings · 133 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 14 MB - Languages: American English - Released: 2020-11-24 - Data updated: 2026-08-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/snapper/id1510497707/reviews.md ## What is Snapper? Scan any Snapper card to top-up, check the balance on the go. --- Features --- Sign in with your existing Snapper account and scan any Snapper card to: - Check the real-time card balance - View the concession type - Top-up (minimum of $1) - View pass information - Save payment details - Collect pending refunds, top-ups, or passes - View Travel, top-ups, refunds or balance transfers in your transaction history --- Card compatibility --- If you have an older Snapper card without a ‘+’ in the corner* and wish to use this app we will swap it out for free if you visit www.snapper.co.nz/contact-us/ *The app is not compatible with RideBank cards. ## Key features - Scan Snapper card - Check real-time balance - Top-up card - View transaction history - Collect pending refunds - Save payment details ## What do users think of Snapper? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient top-up options - 👍 Useful app features - 🚀 Efficient and practical - 👍 Good customer support **Cons** - 💰 Excessive fees and surcharges - 🐛 Unreliable and glitchy - 🔒 Security and account access issues - 👎 Outdated technology and user experience - 🚫 Limited payment options **Commonly reported bugs** - Card scanner not working - App crashing or freezing - Inconsistent top-up and balance updates - Compatibility issues with newer devices - Account login and access problems **Most requested features** - Eliminate the need for a physical card - Integrate with mobile payment systems - Provide remote top-up and account management - Improve card reader and scanning functionality - Offer auto top-up and balance monitoring ## Recent user reviews (10 of 133) All indexed reviews: https://appshunter.io/ios/app/snapper/id1510497707/reviews.md ### 1/5 — Why is there a 1.5% processing fee on your own app *2026-05-07, version 1.22.1* Money drain ### 2/5 — Charging for processing is rude *2026-04-25, version 1.22.1* Charging for processing should be allowed ### 5/5 — Snapper *2026-04-19, version 1.22.1* I think the Snapper app is absolutely fantastic. It is easy to use. It is convenient. It is a shame that they are taking it out of circulation. ### 5/5 — Simple to use, no nonsense *2026-03-19, version 1.22.1* Simple to use, does exactly what’s needed with no nonsense. The fact you can top up any card with a simple tap, rather than messing around with accounts, is perfect… makes it easy to manage my own Snapper and my daughter’s. ### 1/5 — Fines *2026-03-12, version 1.22.1* Too many when it’s clear ide just forgotten to snap off. ### 3/5 — Surcharges still remain in 2026 *2026-03-11, version 1.22.1* It’s the year of 2026 and we still have 1.5% surcharges on these top ups, no matter what amount that we put in. If you pay at a kiosk there’s no 1.5% addition but the App requires that amount. That’s a lot collectively over the Wellington region that should be held by the business rather than the individuals. ### 1/5 — Snapper *2026-02-11, version 1.22.1* Do I like Snapper? Not really. Being charged 1.5% for every transaction is a pisstake. ### 1/5 — Poor payment option *2026-02-03, version 1.22.1* No option to top up on mobile without paying a surcharge ### 3/5 — Issue fixed and now I can scan my card again. *2026-01-21, version 1.22.1* Unreliable, occasionally has updates which disable the key function of the app. Can’t wait for it to be superseded in a couple of years. ### 1/5 — Was fine until today when they made my phone obsolete *2025-12-21, version 1.22.0* Was fine until today when they made my phone obsolete ## Frequently asked questions about Snapper ### What can I do with this app? This app allows you to scan your Snapper card to check its real-time balance, view concession types, and top up your card with a minimum of $1. You can also view pass information, save payment details, and collect pending refunds or top-ups. ### How do I top up my card? You can top up your Snapper card directly through the app by scanning your card and selecting the top-up option. A minimum top-up amount of $1 applies. You can also save your payment details for quicker future transactions. ### Is this app compatible with all Snapper cards? The app is compatible with most Snapper cards. However, it is not compatible with RideBank cards. If you have an older Snapper card without a '+' in the corner, you can get it swapped for free by visiting www.snapper.co.nz/contact-us/. ### Can I see my past transactions? Yes, the app provides a comprehensive transaction history. You can view details of your travel, top-ups, refunds, or balance transfers directly within the app. ### Is there a cost to use this app? No, this application is completely free to download and use. There are no subscription fees or in-app purchases required to access its features. ## Version history (last 5 releases) ### 1.22.1 — 2026-01-21 Enhanced card reading experience by helping users recover from certain NFC issues, along with minor UI experience improvements. ### 1.22.0 — 2025-12-10 Updated UI for iOS 26. ### 1.21.3 — 2025-11-10 Added more descriptive alert messages for several error cases. ### 1.21.2 — 2025-09-10 Fixed a text issue with Touch ID prompt for payment biometric authentication. ### 1.21.1 — 2025-09-02 We’ve fixed a bunch of minor UI issues that could occur when running the app on iOS 26. ## Apps similar to Snapper | App | Rating | Price | Category | | --- | --- | --- | --- | | [Plan My Walk](https://appshunter.io/ios/app/plan-my-walk/id1554411490) | 4.8 (26) | Free | Travel | | [Gaspy](https://appshunter.io/ios/app/gaspy/id1157169797) | 4.5 (6) | Free | Travel | | [CamperMate Australia & NZ](https://appshunter.io/ios/app/campermate-australia-and-nz/id465040067) | 4.5 (117) | Free | Travel | | [Flamingo Scooters](https://appshunter.io/ios/app/flamingo-scooters/id1446388027) | 4.8 (63) | Free | Travel | | [ParkMate (NZ)](https://appshunter.io/ios/app/parkmate-nz/id950420961) | 4.2 (71) | Free | Travel | | [Roady](https://appshunter.io/ios/app/roady/id1614907429) | 4.4 (29) | Free | Travel | ## More apps by Snapper Services Ltd - [Mosaiq Go](https://appshunter.io/ios/app/mosaiq-go/id1566050871) All apps by Snapper Services Ltd: https://appshunter.io/developer/1246138866 ## Related topics [snapper](https://appshunter.io/ios/topics/snapper) · [snapper card](https://appshunter.io/ios/topics/snapper-card) · [public transport nz](https://appshunter.io/ios/topics/public-transport-nz) · [metlink](https://appshunter.io/ios/topics/metlink) · [metlink wellington](https://appshunter.io/ios/topics/metlink-wellington) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*