# Snappr Photographers — user reviews > 67 indexed App Store user reviews of Snappr Photographers by Snappr Inc., rated 1.79/5 from 24 ratings. - Source: https://appshunter.io/ios/app/snappr-photographers/id1486644770/reviews - App overview in markdown: https://appshunter.io/ios/app/snappr-photographers/id1486644770.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 12 ## What do users think of Snappr Photographers? Overall sentiment: negative **Pros** - 👍 Great service possibilities - 👍 Great photographer service - 👍 Good website interface - 👍 Great app for photographers - 👍 Useful for finding clients - 👍 Handy app for photographers - 👍 Easy to use app - 👍 Great on the go **Cons** - 👎 Worst app ever - 👎 App has glitches - 👎 App sucks - 👎 Scam company - 👎 Horrible app - 👎 No customer service - 👎 Photographer canceled last minute - 👎 Not worth it for photographers - 👎 App blows - 👎 Horrible experience - 👎 Terrible experience - 👎 Worst service - 👎 Annoying marketing messages - 👎 Very dissatisfied - 👎 Terrible AI Headshots - 👎 Save money and time - 👎 Bad for industry - 👎 Review system broken - 👎 You get what you pay for - 👎 Permanent loading screen - 👎 Don’t waste money - 👎 Cheap platform - 👎 Not recommended - 👎 Abuse photographers - 👎 Terrible contract - 👎 Does not care about photographers/clients - 👎 Slow app - 👎 Not great for photographers - 👎 Useless app - 👎 Horrible product - 👎 Buggy app - 👎 Awful **Commonly reported bugs** - Send message glitch - App closing by itself - Permanent loading screen - App stuck on onboarding - Cannot access photos - App not working for anything - Submit for review button not working - Cannot open bookings - Suggest date/location not working - False update alert kicks user out - Rescheduling takes long time - Hard to hold clients accountable - Point system for cancellations - Photographers not compensated for cancellations - Client numbers incorrect - No response from chat - Customer support not prompt - Website interface has long way to go - App only for photographers, not clients **Most requested features** - Interface for clients - Refund for discontinued packages - Ability to accept/decline assignments - Fix rescheduling feature - Allow photographers to respond to reviews - More control for photographers - Log communication with clients - Improve enterprise bookings organization - Better support options - Fix continue button - Allow customers to choose photographers ## Newest reviews (18 of 67) ### 2/5 — Glicthes *2026-02-09, version 2.28* There is a glitch in the app for iPhone, the “send message” for the help portal is not showing. This is not new, I has been a recurring issue, and it’s quite disappointing when time is of the essence and you need help ### 2/5 — Great service, horrible app *2025-11-17, version 2.27* Good: my photographer was great the service they provided was great and through the WEBSITE not the app, I was able to download the pictures. Bad: this app is only for the photographers not for the clients. It would be great if there was an interface. Additionally I purchased a photo package which was discontinued in July, but never received notice or more importantly a refund. Conclusion: this website is still finding its way and the service I received was good. But Snappr the web interface and customer support has a long way to go. ### 2/5 — Mid *2025-03-22, version 2.25* It’s fine, they charge the client more than double what they pay the photographer. Also 40% of the clients I’ve got through here weird and sketchy, the rest are great. ### 4/5 — Great service and Very Solid App *2024-12-20, version 2.25* As a photographer on this app, I can absolutely vouch that this app and the service works quite well! The past reviews must have been from old versions of the app, but almost everything works great! ### 3/5 — The app is OK *2024-10-16, version 2.25* Almost everything works as it is supposed to. I don’t like how assignments are automatically accepted though. A photographer should have the possibility to accept or decline an assignment. Also the rescheduling feature is broken (although I‘m available I can’t select another date to reschedule). This is super annoying and costs a lot of extra time. ### 1/5 — Terrible Experience *2024-09-03, version 2.24* I’ve used this app as a photographer and it is one of the worse platforms everrrrr. They don’t confirm photoshoots and you may drive halfway to a photo shoot with it being cancelled and zero compensation. This company has a class action lawsuit coming its way in more than one way. ### 1/5 — Worst service. *2024-08-12, version 2.24* Do not select snappr for photos. Once you schedule an appointment and it does not allow you to cancel it or reschedule. Money will be lost.And no response from support. Zero rating. ### 1/5 — STOP!!! *2024-03-03* Jesus Christ—STOP messaging me! I was taking my time to review each photographer to see who would be the best fit for my project but you guys from SNAPPR are relentless with your text message and email marketing follow up’s! I don’t appreciate the barrage of messages and think this is a bad business practice. Consequently, didn’t even use them and found an alternative platform for my business because they just annoyed me. Sorry to the photographers—take your talents to another platform. ### 1/5 — Very dissatisfied!!! *2024-01-14, version 2.21* I was extremely dissatisfied with the product I received. There was no one available for me to contact or discuss any necessary edits or changes to the provided photos. Please take note that the work you will receive is of low quality. I strongly advise against wasting your money or time on it. ### 1/5 — Terrible app *2023-12-22, version 2.21* The App Is terrible, it stuck on the onboarding screen honestly they jus take this off the App Store already. ### 1/5 — Don’t bother *2023-11-08, version 2.21* Snappr may have the worst AI Headshots that I have ever seen. I tried twice and the pictures look nothing like me. They’re terrible. I chose none of the headshots and their policy still does not permit a refund. That’s bad business. Two thumbs down 👎🏽👎🏽 ### 1/5 — Save your money and time! Don’t this app *2023-09-13, version 2.21* The worst app I have ever used in my life! And half of photographers never came to prepaid appointment! ### 1/5 — Points *2023-04-08, version 2.20* As a photographer I feel I’m not receiving the paid that I deserved plus they compromised with the client without asking the photographer if it’s going to be possible to full filled the clients expectations. For example a client told that Snappr told her that me as a photographer I was going to send 30 edits when I never agreed to that. Also as a photographer they don’t give me the option to choose the bookings. ### 1/5 — Review system just broken *2023-03-19* They don’t educate customers and then let them post any kind of review they want ranging from complete lies to random confusion about the services or photography in general like calling bokeh “blurry”…. And they don’t let photographers respond. If you are going to let customers lie in reviews we need to be able to reply. ### 1/5 — You get what you pay for *2023-03-17, version 2.20* Had a terrible photo shoot with zero usable photos. I told Snappr and they refused to give me a refund even when I pointed out that the photos were nothing like what I said I wanted/example photos I sent. The photographer didn’t let us see the photos during the shoot so we wasted time and money. ### 3/5 — Lots of bugs *2023-03-12* App closing by its own, will stay open for 2-3 seconds and closing. ### 1/5 — better off on the web app *2023-03-02, version 2.19* don’t use this app just bust out ur old desk top monitor and go on the internet version bc the app does not work for anything! save urself the headache and don’t even download it cuz you will 100% be deleting ◡̈ ### 1/5 — Permanent loading screen *2023-02-15, version 2.17* I’m a new photographer to the app and I just finished my on boarding. It will not let me bypass the quick survey no matter how many times I’ve uninstall the app, closed it, and anything else I could’ve done to make it bypass the quick survey screen about new equipment. I cannot perform anything for snapper unless it gets fixed. There is also no way to contact the health center from the website dashboard and no way to change anything about your personal profiles with this quick survey, permanent loading screen. ## Most critical reviews (10 lowest-rated) ### 1/5 — They don’t respect their photographers hard labor. *2026-08-12, version 2.31* They took money out of my children mouth because I didn’t give the client 100 photos vs the allotted 40 and I have submitted 80 the client was still unhappy wanted more raws from the session that I could not give them. They honored the client more vs following their own stipulations and withheld payment from me. I will reporting them to the department of labor today! ### 1/5 — This company harms photography industry *2026-07-18, version 2.31* They don’t treat photographers well. You get $10 compensation if clients cancel a shoot. Scam ### 1/5 — The worst ever *2026-05-31, version 2.29* Why you deactivate the account of the best photographers and let the worst continue ### 1/5 — Stay away *2025-12-23, version 2.27* This app sucks do not use it photographer was good look for one and contact them on your own ### 1/5 — Scam stay away *2025-12-18, version 2.27* Photographer don’t communicate and Snappr charges customers for any lack of communication from photographers. This is scam company with nice talking sales people who overpromise and bad photographers. ### 1/5 — DO NOT USE THIS APP *2025-08-25, version 2.26* This app is a scam, they will take your money and be impossible to contact. There is NO customer service despite what they may claim. BUYER BEWARE!!! I only hope they are being investigated. ### 1/5 — Photographer canceled at last minute *2025-06-07, version 2.25* I booked 11:30 for baby shower, I told the photographer the event started earlier that day and he could come for food earlier if he wants, he mixed up the time showed up at 10:30 and no guest was there! We realized it was miscommunication, which was fi!3, he told us he would back in an hour as he needed to run some errands, but then he cancel the photoshoot at 11 on the app and we only got an email. There was no way we can book another photographer. We were super disappointed as it was a big day for the family. Just got an email from snapper telling me I can ‘get credit’ or ‘reschedule with another photographer’, really unacceptable and super disappointed as we already missed the moment! ### 1/5 — Not worth it for photographers, bad for the industry *2025-05-19* The “Value” bookings pay about $70/hour, which sounds okay, until you realize you’re doing the full job: planning, shooting, editing, communicating, sometimes traveling far—all for 6 photos. Most clients don’t buy more, so you’re basically doing a premium job for scraps. This kind of pricing trains clients to expect professional work for next to nothing. It drags down the market, makes sustainable creative work harder, and is bad for photography as a whole. If you’re a photographer who values your time, gear, and skill: stay far away. This platform doesn’t. ### 1/5 — This app blows *2025-05-01, version 2.25* Worst designed app I’ve ever used, refuses to let you use the most basic parts of the app. Want to set your service area, even if you make it a box surrounding only your house it will display an error message saying the area is too big. Want to make yourself available for bookings. Too bad. It won’t even give you an error message so you can know what to change. This app does not want to be used and I wouldn’t even try to fight it if it wasn’t expected of me by potential clients. Completely unusable ### 1/5 — Horrible experience *2025-04-17, version 2.25* This service is good in theory but had a horrible experience. After we booked a photographer he let us know he may have to cancel but will let us know. Then he says he thinks he should be good, still not confirming days before. I went to customer service to help resolve this issue and they said they would get on it right away. Then they ghosted me for 3 days despite 4 follow ups. By then it was too late we had to cancel and lost the money. Awful customer service. Do not use. ## Most praised reviews (10 highest-rated) ### 5/5 — Absolutely great possibilities *2025-12-01, version 2.27* Absolutely great possibilities to find and book very talented photographers! Thank you ### 5/5 — Great app, fantastic experience *2024-01-10, version 2.21* Have been working at Snappr for 4 years at it’s being great ### 5/5 — Thanks Snappr pros *2022-09-09, version 2.12.0* The greatest photoshoot experience I've ever had! ### 5/5 — For proposal shoots *2022-09-08, version 2.12.0* Tim was a fantastic photographer for my surprise proposal. Him and his partner went above and beyond to scout out the area about 1 hour ahead of time, which was very helpful when it was action time. After capturing our moment, Tim stayed and guided a few more poses with a variety of unique backgrounds to help capture the excitement that we experienced that night. Above all, he took the time to communicate with me and had me informed at every step of the way, which helped me execute my plan to perfection. I highly recommend him for a proposal shoot. ### 5/5 — additional features *2022-08-24, version 2.12.0* they recently asked for feedback on this and I hope they apply it cause this app is really more useful for us photographers who are always out and about going to our photoshoots ### 5/5 — Everything has become better. *2022-06-23, version 2.10.0* Since I started working with Snappr about a year ago, I've been using this app. ### 5/5 — fun work *2022-06-23, version 2.10.0* I've had a lot of fun shooting for Snappr over the last 3years, ### 5/5 — awesome *2022-06-17, version 2.10.0* I gind myself depending on it more and more. ### 5/5 — fantastic *2022-06-08, version 2.10.0* The app is fantastic. I used it to photograph my graduation celebration, and the results were fantastic. Friendly service, simple to use, simple to view, and less costly than hiring a private photographer. ### 5/5 — ‍ Appreciate Snappr ‌‍ *2022-05-22, version 2.10.0* ​Snappr always wants to improve things for us photographers and that is something I really appreciate! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*