# Snaptain Air — user reviews > 94 indexed App Store user reviews of Snaptain Air by Shenzhen Yunfan International Technology Co., Ltd., rated 2.80/5 from 182 ratings. - Source: https://appshunter.io/ios/app/snaptain-air/id1440451731/reviews - App overview in markdown: https://appshunter.io/ios/app/snaptain-air/id1440451731.md - Rating breakdown: 5★ 62 · 4★ 14 · 3★ 16 · 2★ 13 · 1★ 77 ## What do users think of Snaptain Air? Overall sentiment: negative **Pros** - 👍 Easy to use and navigate - 💰 Affordable price point - 📸 Good picture/video quality - 🚀 Strong drone performance - ⚡ Quick setup process - 🎮 Fun flying experience - 👨‍👧‍👦 Suitable for kids and beginners **Cons** - 🐛 App frequently fails to connect - 📱 iPhone compatibility issues - 📹 Camera display problems (upside down/frozen) - 🔌 Poor WiFi connection range - 🎮 Unresponsive app controls - 💾 Large app storage footprint - 🚁 Drone loses signal and flies away - ⚙️ Motor/hardware failures - 🔐 Unsecured network warnings - 📞 Poor customer support access **Commonly reported bugs** - App won't recognize WiFi connection despite being connected - Camera feed displays upside down - Camera freezes during flight - Tutorial button unresponsive - App crashes and kicks users out - Video recording saves incorrectly or not at all - Phone controls don't respond - App freezes on startup - WiFi and battery level indicators don't work - Drone flies erratically without user input - Return to home button malfunctions - App doesn't fit display on certain phone models **Most requested features** - GPS tracking/map feature to locate lost drones - Extended WiFi connection range - Voice control improvements - Flight simulation mode - Video recording functionality - App UI optimization for larger screens (XS Max, iPhone 11) - VR mode accessibility - Replacement motor/parts availability ## Newest reviews (12 of 94) ### 2/5 — Camera problem *2022-07-22, version 1.1.8* The function display the camera wont show ### 3/5 — Camera does not work *2022-05-04, version 1.1.8* So I have a iPhone 12 and the camera is not working I tried everything it did not work I have a A10. overall the funnest drone ever I love it just plz fix the camera issue I am dying to use it outside ### 1/5 — No camera *2021-05-31, version 1.1.8* The camera and the video recorder is not working as promised, I am so annoyed😡😡😡 ### 2/5 — La videocamera è al contrario *2021-05-24, version 1.1.8* Il drone funziona ma sull’app le cose che vede il drone sono al contrario pls risolvete ### 4/5 — Not to bad *2021-03-18, version 1.1.7* Works for me ### 1/5 — App doesn’t work *2021-03-05, version 1.1.7* App doesn’t work. Drone useless without app. ### 1/5 — Mama *2021-02-18, version 1.1.7* Listen!!! Don’t download this app it takes up half of your storage and it’s so bad to work with! It’s such horrid! ### 1/5 — Does not work *2021-02-05, version 1.1.7* App doesn’t work. Key piece of drone functionality unavailable. Returning drone for refund. ### 1/5 — App *2021-01-04, version 1.1.7* This did not work at all the app didn’t show me where the drone was 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎😡😡😡😡😡😡😡😡😡😡😡😡😡😡 ### 1/5 — Nothing works *2020-12-27, version 1.1.7* The app doesn’t have any working buttons it has no way to connect with my drone? I can’t contact help so thanks for nothing! ### 4/5 — Ludique *2020-12-25, version 1.1.7* Prise en charge facile et amusante 😉 Pas encore pu l’essayer en vol dehors mais ça m’a l’air plutôt facile ### 1/5 — Useless *2020-12-25, version 1.1.7* The app does nothing. It won’t even play the tutorial. ## Most critical reviews (10 lowest-rated) ### 1/5 — Camera *2024-10-26, version 1.1.8* The camera on the snaptain a10 is showing up side down pls help ### 1/5 — Refuses to pair + drone issues *2022-12-28, version 1.1.8* The drone refuses to pair to my phone. i have connected to the drone’s wifi network and nothing has happened. i have the Snaptain A10. along with this, the drone itsself randomly flies into trees and changes altitude by a lot without me even touching the controller. ### 1/5 — iPhone 12 won’t connect *2022-10-14, version 1.1.8* Tried everything. Bought it for the video so I’m disappointed ### 1/5 — THE CAMERA IS SO BAD *2022-08-16, version 1.1.8* I loved flying this drone for a few days and then I got the app and it was fun! I took it outside to fly it around and then the camera froze and when I looked the drone was GONE. And it is still GONE I AM FUMING MAD and don’t know what to do about it. ### 1/5 — Display flipped *2022-04-23, version 1.1.8* After awhile the camera image from the drone flipped on my phone without flipping the controls with it. Have tried everything nothing seems to work. ### 1/5 — Cannot connect the app to the drone *2022-03-10, version 1.1.8* Impossible to connect the app to the Sp360 drone, I don’t understand why, when I launch the app, I select the sp360 drone, but nothing happens, I cannot tap on it and there is no « connect » button. Very desappointed. ### 1/5 — App doesn’t work *2022-01-02, version 1.1.8* You can connect to drone Wi-Fi, but the app can’t control drone or display video. Switching on airplane mode, Bluetooth, turning off cellular, changing Wi-Fi settings to Auto and restarting / reconnecting multiple times all did not work. ### 1/5 — Add a map *2021-09-23, version 1.1.8* I lost my drone so u guys should make a map!!!🤬🤬🤬🤬🤬 ### 1/5 — Terrible *2021-07-20* When I tried to watch the tutorial or work it would freeze and kick me off the game every time even after I turned on and off the internet so developers you are idiots you better fix this giant bug in the game,it could be a lack of effort into the app. ### 1/5 — Video on phone is upside down *2021-06-10, version 1.1.8* We had no problems connecting to it with both an iPhone X and an iPhone 7. However on both cameras the video from the drone feed is upside down. Not sure if this is an app issue or a manufacturing issue but either way it’s kind of annoying. ## Most praised reviews (10 highest-rated) ### 5/5 — Je vous le conseille *2023-12-10, version 1.1.8* De très bon drone ### 5/5 — Great! *2023-05-06, version 1.1.8* I love the app. You just have to connect via Bluetooth. This seams like it confuses some people but I don’t have any problems with the app. But one time when I was landing it something got in to the motor and now it can’t fly. Where can I find a replacement? ### 5/5 — Good *2021-08-19, version 1.1.8* Everything works except the voice control is a bit weird: ### 5/5 — Great drone *2021-01-10, version 1.1.7* Easy to use, affordable, great picture quality ### 5/5 — Recensione Trulli *2021-01-06, version 1.1.7* Ottimo drone per l'utilizzo Form factor e materiali molto buono Autonomia un po' risicata però per i servizi che offre é un ottimo qualità prezzo ### 5/5 — A useful app for the drone model A-10 *2020-12-29, version 1.1.7* It great I have a A10 and I couldn’t find any app that connects to this model so it is really good but a down side to it is that you have a small connection range which is a bummer but over all it is was one good job developer! And a I have a thing you can add is it possible you can add more rage to the A15 and A10? ### 5/5 — Are you just stupid???? READ THE INSTRUCTIONS *2020-12-28, version 1.1.7* The app was not hard to work. All you have to do is READ THE INSTRUCTIONS. Go to WiFi on your device, and pair the WiFi. Make sure the drone is on. Then you go to the app, and go to your drone. Mine’s the a10 so I don’t know if it’s different, but it really is not that hard. ### 5/5 — I’m pretty confused *2020-12-26, version 1.1.7* My drone is an S5C but that’s not here I just don’t know ### 5/5 — 1st Drone *2020-12-25, version 1.1.7* Just got this drone for a Christmas present and for my first drone has all the bells and whistles I could ask for very strong and easy to set up. Will definitely be racing this drone with my brother cause he got one too I highly recommend this drone and the app is very easy to navigate ### 5/5 — Drone A10 et SP360 *2020-12-24, version 1.1.7* Deux drones compacts et sympa. Bonne caméra et utilisation intuitive. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*