# SnapTube : Music & Video Saver — user reviews > 19 indexed App Store user reviews of SnapTube by Hardik Borad, rated 4.44/5 from 2,820 ratings. - Source: https://appshunter.io/ios/app/snaptube-music-and-video-saver/id6670787309/reviews - App overview in markdown: https://appshunter.io/ios/app/snaptube-music-and-video-saver/id6670787309.md - Rating breakdown: 5★ 2,127 · 4★ 239 · 3★ 160 · 2★ 98 · 1★ 178 ## What do users think of SnapTube? Overall sentiment: negative **Pros** - 🌟 Excellent app - 👍 Very good application - ⚡️ Fast and responsive **Cons** - 🚫 Doesn't work at all - 💰 Paid app with limited features - 🤖 Poor Android experience - 📥 Unable to download content **Commonly reported bugs** - Constant crashes - Compatibility issues with older devices **Most requested features** - Offline music download option - Improved video saving functionality ## Newest reviews (1 of 19) ### 1/5 — Disappointed *2024-11-05* App is really bad for iPhone I want my money back . **Developer response:** I am really sorry if you had an issue with our app. please contact us on our official email. We will try our best to resolve your issue. Thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — Barely works *2025-01-20* Literally doesn’t work at all ### 1/5 — Pésima *2025-01-13* No es nada comparado con lo que hicieron en Android , me decepcionó..:,( ### 1/5 — Not *2024-12-18* Cannot run **Developer response:** We apologize for any issues you’ve encountered with our app. Please contact us at our official email, and we’ll do our best to resolve the matter promptly. Thank you. ### 1/5 — Not that great *2024-12-05* Can’t even save a video to photo album **Developer response:** We apologize for the inconvenience. Please contact us via our official email, and we’ll address your issue promptly. Thank you. ### 1/5 — Garbage Ripoff *2024-11-25* Did not do what it says. Paid $7.99 and it continued to ask me to upgrade to premium to unlock features. SCAM **Developer response:** We apologize for the inconvenience. Please contact us on our official email. So we can investigate and resolve this issue promptly. Thanks ### 1/5 — Total disappointment *2024-11-19* I paid for this application because a long time ago I used it to download videos and it was very good, but now it became a scam, you can't download anything with it. I demand a refund of my money because this definitely became a fraud. **Developer response:** We sincerely apologize for the inconvenience you’ve experienced. We understand your frustration and take your concerns seriously. Please contact us at our official email with your details, and we’ll be happy to assist you further. Thank you for your patience. ### 1/5 — Don’t download *2024-11-18* Absolutely horrible app and you cannot do anything with it. Only ads. Doesn’t download videos. Don’t download **Developer response:** We’re sorry to hear about your experience. Please reach out to us at our official email, and we’ll do our best to assist you with the issues you're facing. Thank you for your feedback. ### 1/5 — Useless *2024-11-16* Didn’t even have an option to download anything n rlly laggy **Developer response:** I am really sorry if you had an issue with our app. please contact us on our official email. We will try our best to resolve your issue. Thanks ### 1/5 — Wow *2024-11-12* Just downloaded this app and it is not working at all. No download butting or arrow in YouTube or anything else. On top of giving $17 instead or the $7. No contact button in app which is a red flag. Refund Please **Developer response:** We sincerely apologize for any inconvenience you may have experienced with our app. Kindly reach out to us via our official email, and we will make every effort to resolve the issue as swiftly as possible. Thank you for your understanding. ### 1/5 — bad *2024-11-12* wasting money **Developer response:** We apologize for any issues you’ve encountered with our app. Please contact us at our official email, and we’ll do our best to resolve the matter promptly. Thank you. ## Most praised reviews (8 highest-rated) ### 5/5 — Buenisima *2025-01-19* Muy buena aplicación creo que es la mejor ### 5/5 — Did *2024-12-20* Gather ### 5/5 — Excelente *2024-12-07* En Cuba la usaba era mi preferida app pero creo aquí en EU tengo que pagarla y aún no tengo tarjetas, si fuera gratis wow que felicidad ### 5/5 — Une application très rapide *2024-12-02* Je le recommande à tous **Developer response:** Merci beaucoup pour votre recommandation ! Nous sommes ravis que vous appréciiez notre application. ### 5/5 — سلمان *2024-11-10* باشه **Developer response:** بله ### 5/5 — اربيل *2024-10-29* اربيل ### 5/5 — Farouk *2024-10-21* Farouk ### 2/5 — I can’t download music *2025-01-06* How can i download the music to my phone or mcbook, i can’t se the option download anywhere --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*