# SNB Mobile — user reviews > 400 indexed App Store user reviews of SNB Mobile by The Saudi National Bank, rated 4.70/5 from 57,778 ratings. - Source: https://appshunter.io/ios/app/snb-mobile/id1593644558/reviews - App overview in markdown: https://appshunter.io/ios/app/snb-mobile/id1593644558.md - Rating breakdown: 5★ 50,002 · 4★ 2,957 · 3★ 1,195 · 2★ 689 · 1★ 2,935 ## What do users think of SNB Mobile? Overall sentiment: negative **Pros** - 🚀 Seamless and easy to use - 👍 User-friendly interface - ⭐️ Great service and banking experience - 💡 Convenient features and quick access to services **Cons** - 🐛 Frequent crashes and bugs - 🔍 Poor navigation and confusing layout - ⏱️ Slow performance and long loading times - 🔒 Concerns over privacy and location access - 🔄 Too many updates and constant changes **Commonly reported bugs** - Authentication issues and device registration problems - Credit card balance widget not working as expected - App crashing on launch or during transactions - Unreliable OTP delivery and login failures - Compatibility issues with certain devices and OS versions **Most requested features** - Dark mode option - Ability to hide account balance - Integration of investment accounts - Improved monthly statement access - Support for international use and OTP delivery ## Newest reviews (12 of 400) ### 4/5 — Excellent but *2026-07-31, version 1.11.0* I hope you separate the gold account from the total amount of all accounts. It’s confusing when you subtract gold account from the total amount the remaining doesn’t match what is left. ### 5/5 — Almaeeni *2026-05-22, version 1.10.0* Amazing app ### 5/5 — سهل الاستخدام ومتكامل الخدمات *2026-05-15, version 1.10.0* من البرامج البنكيه السهله للمستخدم و واضحه الخيارات وكذلك شاملة لجميع ما يحتاجه العميل ### 5/5 — Dr.Samar *2026-05-14, version 1.10.0* بنك الاهلي من افضل البنوك على الاطلاق مرن وسهل التعامل من خدمات وموظفين ### 5/5 — جده *2026-05-13, version 1.10.0* اطلق بنك موجود بل سعوديه ### 5/5 — Top *2026-05-12, version 1.10.0* Markotop ### 5/5 — ابها *2026-05-04, version 1.9.0* خدمات الكترونية ممتازه ### 5/5 — تطبيق بنك الأهلي *2026-04-29, version 1.9.0* تطبيق سهل وسلس وسريع وكل شيء واضح والخدمات جميعها موجودة ### 5/5 — Efficient *2026-04-28, version 1.9.0* Fast ### 5/5 — Service *2026-04-28, version 1.9.0* Snb services very fast and easy ### 5/5 — Simply the best *2026-02-26, version 1.9.0* Best bank ever had I live in Dubai and they are way behind . ### 5/5 — . *2026-02-25, version 1.9.0* ممتاز ## Most critical reviews (10 lowest-rated) ### 1/5 — العمليات المعلقة! *2026-07-31, version 1.11.0* ألاحظ أن التطبيق لا يوفّر عرضًا واضحًا لإجمالي المبالغ المعلقة ضمن قسم البطاقات الائتمانية، وهو ما يحدّ من قدرة المستخدم على متابعة التزاماته المالية بدقة. يتطلب التطبيق مزيدًا من التطوير لتحسين مستوى الشفافية وكفاءة عرض البيانات. ### 1/5 — Can’t download *2026-07-17, version 1.10.3* Not compatible with iPhone 17 ### 1/5 — Bad bank in the world *2026-05-17, version 1.10.0* Really disappointed with this service, all the time face the same issue, I can’t add deposit to my account, and honestly I can’t understand the system anymore, I have screenshots from different locations, all showing the same “out of service” message for the last 3 hours, I couldn’t find any branch or machine working to add deposit to my account, and this is not the first time, most people work from morning until 6 PM, while the bank branches during working hours, what are we supposed to do????and after work, there are no available branches and all machines are out of service, why is this happening?? Now, I urgently need to add money to my account as I have a lots pf thing need to pay before traveling after tomorrow?? ### 1/5 — خروج تلقائي *2026-04-28, version 1.9.0* مجرد الدخول على الحساب يتم الخروج فوراً بالاضافة الى انه يعلق وبطى ### 1/5 — ابلكيشن خربان *2026-03-30, version 1.9.0* وش سالفة الابلكيشن كل مادخلت يطلعني؟؟ ### 1/5 — The worst bank mobile app *2026-03-10, version 1.9.0* I’m moving from this bank. The do random things in the worst time. Frozen your account for to update your email? After the merge with SAMBA the didn’t get the great customer services from SAMABA but they become even the worst bank institution in Saudi. Avoid this bank at all costs I’ve been customer for more than 10 years but in the last two years they become horrible. ### 1/5 — Fraud *2026-03-06, version 1.9.0* Fraud bank don’t trust them ### 1/5 — رسوم تحويل محلي *2026-02-27, version 1.9.0* الغو رسوم التحويل ### 1/5 — ملاحظات على التطبيق و على قسم الفيزا *2026-02-13, version 1.9.0* قمت بترقية جوالي الى ايفون ١٧ ومنذ ذلك الوقت وانا لا استطيع ان احمله و اثبته في جوالي الجديد ثانيا قبل اقل من سنة قمت باصدار بطاقة الفيزا انفينيت الفرسان وحتى هذه اللحظة لم تضف الاميال الترحيبية في حسابي ما يدل على سوء المعاملة ### 1/5 — سيء *2026-02-01, version 1.8.7* سيء مقارنه بتطبيق بنك الرياض تطبيق البنك الأهلي بطيء و لاتظهر معلومات الحسابات و التحويلات فوريا لازم تاخد مده على عكس تطبيق بنك الرياض الي تظهر التحديثات فوريا ## Most praised reviews (10 highest-rated) ### 5/5 — تحدث بينات ممتازة *2026-08-03, version 1.11.0* ممتاز وسهل ### 5/5 — Best banking app *2026-07-05, version 1.10.3* It’s super fast ### 5/5 — بيشة *2026-06-24, version 1.10.3* ممتاز ### 5/5 — Dr Derah *2026-06-20, version 1.10.3* Excellent. ### 5/5 — 🫶🏻 *2026-06-12, version 1.10.3* ❤️ ### 5/5 — SNB is the best bank in Saudi *2026-06-06, version 1.10.3* A well known historical bank, top notch banking app, strong on equity and assets. No doubts SNB is the best bank in Saudi. ### 5/5 — غ *2026-06-04, version 1.10.0* غ ### 5/5 — Very good bank *2026-06-03, version 1.10.0* The best ### 5/5 — Good *2026-06-02, version 1.10.0* Good ### 5/5 — من افضل البنوك الي عرفتها من عام 98 *2026-05-24, version 1.10.0* افضل واجمل بنك مع موظفيه --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*