# Sniip - The easy way to pay — user reviews > 83 indexed App Store user reviews of Sniip by Sniip Pty Ltd, rated 3.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/sniip-the-easy-way-to-pay/id952846785/reviews - App overview in markdown: https://appshunter.io/ios/app/sniip-the-easy-way-to-pay/id952846785.md - Rating breakdown: 5★ 0 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of Sniip? Overall sentiment: mixed **Pros** - 👍 Easy to use - 💳 Earns reward points - 🚀 Efficient bill payments - 💡 Innovative payment solution - 🤝 Good customer service - ✅ Smooth process - 💰 Great value for points - 🗓️ Schedule payments ahead - 🎯 Useful for business expenses - 🏦 Pay people with BSB/account - 📱 User-friendly app - 💯 Highly recommended - 🌟 Excellent service - 👍 Great for Amex users - ⏱️ Quick bill payment **Cons** - ❌ High fees/surcharges - 🐛 App crashes on signup - 📉 Bill scanning inaccuracies - 🚫 Payment processing delays - ⚠️ Unreliable email linking - 😠 Poor UI/UX design - 🤔 Sign up process is difficult - 💸 Prohibitively expensive - 🚷 Account suspension issues - 😠 Rude customer service - 📳 App not working on iPad landscape - ❌ Apple Pay not available - 📧 Excessive marketing emails - 🔒 Security concerns about data - 🤷 Inconsistent payment failures **Commonly reported bugs** - App crashes immediately on signup - Bill scanning feature misreads BPAY numbers - Signup form keyboard covers promo code - Frequent flyer number linking issues - Payments not immediate, risk of late fees - App states using old version when updated - Email linking is unreliable - Drag and drop PDF bill feature is unusable - BPAY cut-off times unclear, payments delayed - Inconsistent payment failures - Logos of providers not fitting in boxes - Email receipt not received - Duplicate bills cannot be removed - Excessive marketing emails **Most requested features** - iPad app to work in landscape mode - Add Apple Pay support - Improve UI/UX design - Automate Face ID for payments - Allow automatic registration of regular bills - Add a navigate to folder option for PDF bills - Support for paying bills without BPAY codes ## Newest reviews (10 of 83) ### 3/5 — Good app *2025-07-04, version 25.6.0* Overall a good app and easy to use , for some reason I can not connect my email address and manually add them it just says Google has this app blocked and Google say it’s on the developers end … would be nice to have that feature as well otherwise good. ### 2/5 — Not happy *2025-04-11, version 25.3.0* I made my first bill pay using Sniip via a bank transfer. The money was taken out from my bank but it’s been two days and the credit bill hasn’t been paid yet. Had it not been for the intro offer of 5000 QFF points, in this time, I could just paid the credit card bill . ### 1/5 — Don’t trust the bill scanning feature *2025-03-28, version 25.3.0* The bill scanning feature will completely misread BPAY numbers. Don’t trust it, either OCR using your phones camera or manually enter it. ### 1/5 — Doesn’t work *2025-02-11, version 25.1.1* Am trying to pay me bill, told me I’m using an old version of the app, updated it so am now using the latest version but it still tells me I’m using an old version and I can’t do anything. ### 5/5 — Very easy to use! *2024-08-19, version 24.10.0* Easy app to use. Simple to add bills and import from email. Well done guys😄 ### 5/5 — Easy & efficient *2024-07-25, version 24.9.0* Sniip is incredibly easy to use and has made paying bills so much more efficient! ### 5/5 — Fantastic service *2024-07-25, version 24.9.0* Very helpful, so good to talk to a person who explained step by step how to set up and pay. Thanks ### 5/5 — Happy with Sniip *2024-07-15, version 24.9.0* Sniip is a fantastic way to pay bill and maximise velocity points! ### 5/5 — Frank *2024-07-03, version 24.8.0* Will definitely use this easy payment platform again ### 5/5 — Easy to use *2024-06-30, version 24.8.0* Easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Didn't give sign up bonus Qantas Points *2025-12-02, version 25.10.0* Expired sign up bonus Qantas points despite reaching goal ### 1/5 — User unfriendly design and unhelpful customer service *2025-11-20, version 25.10.0* Poorly designed signup form results in iOS keyboard covering the promo code section, so you’ll miss it, plus customer service won’t retroactively credit promos when the promo code is what attracted the new customer. Plus the signup proces doesn’t ask you to add your frequent flyer number so if you forget look for it buried under a menu somewhere, you will miss out on points earn for that too. This whole scheme is designed to hook in customers with promotions then put them through the worst possible app UI designed to prevent customers from benefiting from the promos. ### 1/5 — Crashes Immediately when attempting sign up *2025-11-19, version 25.10.0* App crashed immediately after taping "email" in sign up screen, app deleted and reinstalled, continues to do so when attempting to fill any text box on sign up screen ### 1/5 — Don’t trust the bill scanning feature *2025-09-30, version 25.9.0* The bill scanning feature will completely misread BPAY numbers. Don’t trust it, either OCR using your phones camera or manually enter it. ### 1/5 — Waste of Time *2025-09-20, version 25.8.0* They advertised as being able to pay with Amex. The bills wouldn’t allow Amex. What is the purpose of the app if it won’t pay the bills.. ### 1/5 — Fraud scammers *2025-09-08* Fraud, scammer. There should be option to -5 stars. Don’t trust these guys. I used their service for the first time. I paid my bill 10 days ago and when I call my service provider they said they haven’t received any service and snipp says payment has been paid but I have confirmed this with my service providers three times and they haven’t received the payment yet and it’s been more than 10 days. Don’t trust these guys they are fraud scam. Even when you call the snipp customer Care they will say we can’t create the transaction number or we can’t do the reverse got to an already paid but even when I showed them the bill which is still overdue they say it’s been paid. It will reflect it will reflect and they are saying this from last 10 days. ### 1/5 — Incredibly rude *2025-09-05, version 25.7.0* Account suspended for using a referral code found online. Then wrongly accused of fraud by a person called Leah. They will lose hundreds of thousand $ in business from me and my business. ### 1/5 — Bad customer service *2025-09-02, version 25.7.0* What a waste of time ### 1/5 — Scam *2025-04-19, version 25.3.0* Won’t let me link my Qantas frequent flyer number. ### 1/5 — Prohibitively Expensive *2025-04-02, version 25.3.0* Tried it, but ended up paying more than if I’d set up direct debit with the biller directly. Not worth it! ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic app :)) *2025-12-15, version 25.10.0* This app is an essential app, well-designed, simple to use, and is permanently installed and used on my iPhone. Highly recommended! 5 stars, love it! ### 5/5 — Amazing!!! *2025-08-20, version 25.7.0* Exceptional service! Highly recommend ### 5/5 — Easily earn points *2025-08-14, version 25.7.0* Great easy to use application to add bills and pay by CC that you normally couldn’t. Helps to earn points when you otherwise couldn’t. ### 5/5 — Craigiebet *2025-06-02, version 25.5.0* 5 Star ### 5/5 — Great value points *2025-05-30, version 25.5.0* Had been using pay.com.au, but given the low value when transferring their points to a partner, plus their higher surcharge rates, SNIIP is a much better deal. ### 5/5 — The best way to use Amex when not accepted directly *2025-05-13, version 25.4.0* Super smooth app. Offer referral bonuses etc. Now earn Qantas points too on the actual payment too (albeit a small earn rate) ### 5/5 — Easy *2025-05-04, version 25.4.0* Just such a smooth easy process ### 5/5 — Easy to schedule payment *2025-04-13, version 25.3.0* I use this app to get extra reward points for Amex. I like that you can schedule payment ahead of time ### 5/5 — Fantastic use with AMEX platinum *2024-11-13, version 24.14.0* Brisbane, Australia based startup. Well done Sniip. ### 5/5 — Customer service really fast and good *2024-11-07, version 24.14.0* Amazing service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*