# Snowball X — user reviews

> 27 indexed App Store user reviews of Snowball X by SNB Finance Holdings Limited, rated 4.70/5 from 487 ratings.

- Source: https://appshunter.io/ios/app/snowball-x/id1209930465/reviews
- App overview in markdown: https://appshunter.io/ios/app/snowball-x/id1209930465.md
- Rating breakdown: 5★ 421 · 4★ 30 · 3★ 10 · 2★ 3 · 1★ 23

## What do users think of Snowball X?

Overall sentiment: negative

**Pros**

- 💰 Low commission fees
- 🚀 Fast app performance (mentioned by one user)
- 👍 Convenient interface and usage (mentioned by one user)

**Cons**

- 📉 K-line (chart) not updating
- 📱 Stock detail page comment section easily triggered
- 🗑️ Outdated and lagging features
- 🚫 Restricted to Chinese users only
- 🐌 Slow response speed in the US
- ⏳ Long loading times with ads
- 📉 High latency and slow broker
- 💸 Increasing fees
- 🧩 Overly bloated with non-trading features
- 🪲 Frequent bugs and difficult to use after updates
- ❌ Account unusable
- ⚫ Black screen after clicking images
- 🔄 Community accounts appearing inexplicably
- 📈 Transaction options are delayed
- 💸 Money transfer not reflected in account
- 📉 Stock charts not updating
- 🤷‍♀️ Customer service unhelpful
- 🐌 App is laggy and unusable
- 🐛 Bugs in new versions
- 📉 Transaction types not comprehensive
- 🐌 Stupid broker
- 🐛 App crashes
- 📉 Transaction orders inconvenient
- 🔠 Holdings and orders should be alphabetical
- 🚫 Price alerts not working
- 🔠 Font size too small on iPad Mini
- 🔠 Blank pop-up when clicking trade on iPad Pro
- 🔠 No English version

**Commonly reported bugs**

- 分钟数k线不动 (minute k-line not moving)
- 股票详情页的评论区特别容易误触 (comment section on stock detail page easily mis-triggered)
- 财报日期预告就不显示在watchlist上 (financial report date previews not showing on watchlist)
- 股价提醒通知不work (price alert notifications not working)
- 字体适配iPad Mini过小 (font size too small on iPad Mini)
- 3.15.2 版本闪退 (version 3.15.2 crashes)
- iPad Pro 2020 横屏 点击交易 弹出框空白 (iPad Pro 2020 landscape mode, clicking trade, pop-up is blank)
- 经常走势图不变动 (chart frequently does not change)
- 证券类App还能卡顿？ (securities app can be laggy?)
- 越更新越难用，bug越来越多 (gets harder to use with each update, more bugs)
- 账号都能无法使用 (account unusable)
- 点击图片后黑屏，只能杀死进程重启app (black screen after clicking image, must kill process and restart app)
- 不能绑定盈透，经常就会莫名其妙的都是社区帐号 (cannot bind to Interactive Brokers, often inexplicably shows community accounts)
- 在美国的响应速度慢了很多，图标及相关交易数据都会延迟五六秒显示 (response speed in the US much slower, icons and related trading data delayed by 5-6 seconds)
- I transformed the money but it still appears as there’s no money in my account.

**Most requested features**

- Add an English version of the app
- Allow users to choose to display financial report date previews in the watchlist
- Allow direct buying/selling from the chart view
- Adjust font size for iPad Mini
- Fix blank pop-up on iPad Pro when clicking trade

## Newest reviews (7 of 27)

### 3/5 — 垃圾

*2024-03-23*

细节问题很多，修复不及时，产品技术团队不入流

### 3/5 — 持仓应该改

*2022-11-03*

持仓和挂单应该用字母顺序排列。还有交易挂单不方便，必须点交易，不能直接在看图形时顺便点买入或者卖出

### 2/5 — 股价提醒通知不work

*2021-11-09*

突然就不行了

### 1/5 — 骗子公司

*2020-03-09*

really high latency, stupid broker

### 1/5 — 垃圾，账号都能无法使用

*2019-12-12*

垃圾，账号都能无法使用

### 1/5 — 怎么越升级越难用呢？

*2019-06-13, version 2.29.1*

不能绑定盈透，经常就会莫名其妙的都是社区帐号

### 1/5 — A Cheating app

*2018-02-02*

I transformed the money but it still appears as there’s no money in my account.

## Most critical reviews (10 lowest-rated)

### 1/5 — 只能中国用户也是够了

*2025-02-16*

这还能干什么

### 1/5 — 不需要理财不需要社区

*2023-12-29*

一个交易软件搞这么臃肿

下次要不要塞个直播带货？

谨慎升级4.0

### 1/5 — English version is needed

*2021-10-10, version 3.16*

App is fine but need to be in English. Don’t bound it to only for one community let others have a chance to use it

### 1/5 — 3.15.2 版本闪退，然后重新登录，下次打开又闪退，再重新登录….

*2021-09-21*

中秋假期 3.15.2 版本闪退，然后重新登录，下次打开又闪退，再重新登录….

### 1/5 — 新版开屏要等10秒钟logo页面加3秒广告

*2021-09-04*

打开新版app要在开始页面等10秒钟logo页面加3秒广告，真是服了！

### 1/5 — English Translation

*2021-04-12, version 3.10.1*

Hi,

Can you update the app that all chinese characters to be translated to english please so for those who can't read chinese can use the app..

Please please i like the app it's so fast it just I can't read chinese and don't know where to click when I do trading.

### 1/5 — 就是垃圾软件

*2021-01-23*

经常走势图不变动.客服也都是一群蠢蛋.一问三不知.

### 1/5 — 证券类App还能卡顿？

*2020-11-24*

证券交易类的App这么重要，你竟然卡顿成不能用？有bug还提交版本，怎么想的？

### 1/5 — 这种交易软件天天更新真吃饱了！

*2020-04-27, version 2.42.2*

越更新越难用，bug越来越多，工程师闲着没事做？

### 1/5 — 手续费越来越越贵，各种体验还不盛老虎！！！！

*2020-03-25*

手续费越来越越贵。页面种类美老虎全面，国际期权交易竟然没有美股三大指，也没有原油，贵金属，一句话，手续费越来越越贵，各种体验和交易种类不盛老虎！！！！！！！

## Most praised reviews (10 highest-rated)

### 5/5 — 分钟数k线竟然不动。

*2026-05-15*

分钟数k线不动，这个确实有点落后。

### 5/5 — 分钟数k线竟然不动。

*2026-02-25*

分钟数k线不动，这个确实有点落后。

### 5/5 — 分钟数k线竟然不动。

*2026-02-18*

分钟数k线不动，这个确实有点落后。

### 5/5 — 字体适配iPad Mini过小

*2021-09-24, version 3.15.2*

字体适配没有办法调整。

### 5/5 — 佣金确实很低

*2017-07-31*

虽然功能少了一点，但是界面跟使用都很方便

### 4/5 — 股票详情页的评论区特别容易误触

*2026-03-18*

每次正常上滑浏览都会误触，点到转发按钮

### 4/5 — iPad Pro 2020 横屏 点击交易 弹出框空白

*2021-02-04, version 3.8*

iPad Pro 2020 横屏 点击交易 弹出框空白

### 4/5 — 点击图片后黑屏，只能杀死进程重启app

*2019-12-10, version 2.40.0*

点击图片后黑屏，只能杀死进程重启app

### 4/5 — 近期更新

*2018-04-04*

近期更新以后多了止损等很多交易选项，但是在美国的响应速度慢了很多，图标及相关交易数据都会延迟五六秒显示十分影响交易反应。

### 3/5 — 为什么版本升级后财报日期预告就不显示在watchlist上了？

*2026-01-26*

如题。那个功能很方便。至少给个设置的入口，让喜欢原来设计的用户可以自己打开这个功能？？现在似乎是直接拿掉了。

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*