# SnugStat — Snug Underfloor Heating

> Smart underfloor heating control app for remote temperature management. (iPhone/iPad app by First Trace Heating Direct Ltd.)

- Source: https://appshunter.io/ios/app/snugstat/id1344136381 (this page in markdown: same URL + `.md`)
- Developer: [First Trace Heating Direct Ltd](https://appshunter.io/developer/1344136380)
- Category: Utilities, Lifestyle
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 26 MB
- Languages: American English
- Released: 2018-03-02
- Data updated: 2026-06-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/snugstat/id1344136381/reviews.md

## What is SnugStat?

SnugStat from Snug Underfloor Heating – makes smart, high performance heating, easier than ever.
SnugStat Wi-Fi thermostats offer instant control, from anywhere – the car, the bar or the office, with this easy to use mobile app or the intuitive touchscreen controller. The SnugStat features an ambient light dimming functionality, which detects when you turn the lights off in a room and will dim the screen accordingly, for maximum comfort especially when sleeping. They’re even self-learning, so they remember how long it takes to reach your desired temperature and switch on at the right time – hassle free, cost effective and energy efficient.
 
The SnugStat Wi-Fi thermostat can also be retro-fitted to any wired heating system, giving you an innovative update to your existing heating system.
The SnugStat Wi-Fi thermostat is designed to work with the SnugStat app - simple and straight forward to use, offering the following features:
- Supplied with a pre-set program, which is easily adjustable
- View and remotely adjust your thermostat schedule directly from your
SmartPhone
- Multi SnugStat control – provides management of different temperatures in
different rooms or zones (up to 22 thermostats)
- Multi location control – control the temperature in different properties (Home &
Work) from one simple app
- Holiday mode – allows you to schedule future holiday dates to maximise
efficiency and save energy
- Frost protection mode – for added peace of mind
- Home & away facility – for maximum efficiency when leaving the house for a
short period of time
- View live temperatures and humidity from your SmartPhone
- Temperature boost functionality
Some features require a working internet / Wi-Fi connection. Discover more at “www.first-traceheating.co.uk”

## Key features

- Remote thermostat control
- Adjustable pre-set programs
- Multi-zone and multi-property management
- Holiday and frost protection modes
- Live temperature and humidity monitoring
- Temperature boost functionality

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/snugstat/id1344136381/reviews.md

### 1/5 — Pointless App

*2025-12-13, version 4.0.3*

It doesn’t do anything! Complete waste of time. I paid extra for the wifi model expecting to be able to set and change the schedule remotely particularly as I found the buttons on the actual thermostat difficult to adjust as everything is so small so if you have fingers larger than a child’s you’ll be there for hours. But you can’t do that. The only function I can see is the ability to change the temperature. The extra money for the wifi model isn’t worth it. Stear clear is my advice!

### 1/5 — Worst app in history of apps

*2025-12-07, version 4.0.3*

Terrible from start to finish especially in the winter ofcorse... if i could rate -1 star i would. Dismal

### 1/5 — 0 stars!!

*2024-11-03, version 3.2.0*

Give one star as I can’t give 0, but this app does not work at all, I have tried so many different ways to connect it to my phone. Once it connects it doesn’t work at all. I have now given up!!!

### 1/5 — Worst app ever

*2024-01-28, version 3.2.0*

If I’d have known how bad the app was I would never have got this system. It’s awful, can’t even describe everything that’s wrong about it. Avoid

### 1/5 — Unresponsive app that doesn’t work consistently

*2023-11-23, version 3.2.0*

Have found it’s totally hit and miss whether the app picks up a stat or not (I have 5). Most of the time any changes you make to temperature is ignored and if you do manage to get a response to turn off it’s total luck if you can get it back on. It’s the worst home app experience I’ve ever seen, totally unreliable.

### 1/5 — Very poor

*2023-10-04, version 3.1*

I’ve been using the app for 4 months now. It’s been installed in a new house. The wall stats are pretty good when you get them connected to the Wi-Fi as it takes some time to get them all working but the app is so “clunky” I’ve pretty much given up on even bothering with it.

### 1/5 — Not good….

*2023-05-15, version 3.1*

Sorry to say that this app is absolute rubbish. Won’t even connect to wi-fi. Like someone else commented…… don’t bother!

### 2/5 — Pain in the backside

*2023-04-10, version 3.1*

50% of the time the app controls the unit, the other half of the time I have to get up and use the stat as the app/stat don’t talk to each other. My OS and app are up to date. Sort it out SnugStat/whoever you are, I wishing I hadn’t invested in your kit.

### 5/5 — So much better!

*2022-08-03, version 3.1*

I used to find the app difficult to use but I love the new update, it makes my underfloor heating so easy to use and I love this update l. Thank you Snug!

### 1/5 — Avoid, this isn’t a smart thermostat

*2022-07-26, version 2.08*

Only got these as they are local supplier, the app is terrible and doesn’t have any smart features. I will be replacing them with real smart stats when I can afford them

## Frequently asked questions about SnugStat

### What does the SnugStat app do?

The SnugStat app allows you to remotely control your Snug Underfloor Heating Wi-Fi thermostats. You can adjust heating schedules, monitor live temperatures and humidity, and manage multiple thermostats across different rooms or properties.

### What are the key features of the SnugStat app?

Key features include remote schedule adjustment, multi-thermostat control for different zones, multi-property management, holiday mode, frost protection, and a temperature boost function. It also provides live temperature and humidity readings.

### Is the SnugStat app free to use?

Yes, the SnugStat app is free to download and use. The app itself does not have any associated costs, and based on the provided information, it does not feature in-app purchases or advertisements.

### What systems is the SnugStat app compatible with?

The SnugStat app is designed to work with SnugStat Wi-Fi thermostats. These thermostats can be retro-fitted to any wired heating system, offering an upgrade to your existing setup.

### How can the SnugStat app help save energy?

The app helps save energy through features like self-learning thermostats that optimize heating times, holiday mode to schedule energy savings during absences, and the home & away facility for efficient temperature management when leaving the house.

## Version history (last 5 releases)

### 4.0.3 — 2025-04-14

- Fixed an issue causing the latest location data not to be recognised
- Fixed a UI issue that would occur when changing schedule types

### 4.0.2 — 2025-01-30

- Fixed white screen issue and a bug with adding many rooms.
- Enhanced app, thermostat, and target temperature synchronization.
- Improved multi-residence switching and distance display.
- Revamped location-based heating logic for better accuracy.
- Fixed heating not returning to schedule within range.
- Updated geolocation modal wording.
- Location updates now trigger only for properties with heating enabled.

### 3.2.0 — 2023-10-10

- Updates to support the latest OS version

### 3.1 — 2022-08-03

Bug fixes and improvements

### 2.08 — 2021-02-27

Fixed display name issue

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*