# So Energy Smart Prepay — user reviews

> 6 indexed App Store user reviews of So Energy Smart Prepay by PayPoint PLC, rated 3.14/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/so-energy-smart-prepay/id6743128365/reviews
- App overview in markdown: https://appshunter.io/ios/app/so-energy-smart-prepay/id6743128365.md

## Is So Energy Smart Prepay safe?

Not enough ratings yet to assess So Energy Smart Prepay.

## Is So Energy Smart Prepay legit?

So Energy Smart Prepay appears to be a legitimate app. The AppsHunter Legitimacy Score for So Energy Smart Prepay is 83 out of 100 points across 7 verification signals from App Store and developer data.

## Most critical reviews (6 lowest-rated)

### 1/5 — 0 stars if possible

*2026-08-25*

. Terrible app. Slow, isn't correct information Limited things you can do on it. No notifications to show which utility is low Or give sight on balance. Top up limit is to low

### 1/5 — Useless

*2025-10-01*

Won’t let you sign in to account. Contacted customer services who said app was still in testing phase apparently. Waste of time

### 1/5 — Can't sign in

*2025-09-24*

Unable to sign in to check your account even though the email address and the password are correct! Shame..

### 2/5 — Balance needs to SHOW

*2026-03-20*

Okay app not much on there but it be helpful if it showed ur balance on there

### 2/5 — In app display meter amount

*2026-02-13*

The app is good for paying a little bit but it would be better if the amount was increased for those who have bigger bills, also I think the app would be 100% more useful if it showed how much your meter is credited (amount left on) etc

### 3/5 — Easy to use

*2026-06-05*

Easy to use to top up bet you can’t see how much you have on you meter like other companies do

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-17.*