# SOAP Notes — Eliminate your paper notes!

> HIPAA-compliant patient manager for quick and accurate SOAP notes. (iPhone/iPad app by Eclectic DNA, LLC.)

- Source: https://appshunter.io/ios/app/soap-notes/id514417040 (this page in markdown: same URL + `.md`)
- Developer: [Eclectic DNA, LLC](https://appshunter.io/developer/339486526)
- Category: Medical, Productivity
- Price: Free with in-app purchases
- Rating: 4.70/5 from 389 App Store ratings · 95 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 16 MB
- Languages: American English
- Released: 2012-05-15
- Data updated: 2026-09-03
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/soap-notes/id514417040/reviews.md

## What is SOAP Notes?

SOAP Notes is a robust patient manager app that is specifically designed to allow for quick, accurate SOAP Notes for each patient's visit. SOAP Notes is ideal for any person who must manage detailed notes for each patient visit and needs an app that will enter the notes quickly, and accurately. Specifically, built with massage therapists and chiropractors in mind, but anyone needing to take SOAP format notes will benefit using SOAP Notes.

Features:
- HIPPA Compliant (Encrypted database, encrypted passcode, device syncing protected by SSL encryption, and stored, encrypted on iCloud)
- Connection to the internet not required to use the app (some features, i.e. cloud syncing require a data connection)
-100% customizable "stamps" that enter common phrases and sentences with one tap
- Image Drawing - draw over 4 different body image backgrounds to add supplemental information to the visit note.
- Custom patient fields - enter the information that you need for every patient
- Keep all patient documents in one place. Attachable documents for patient (png, pdf, txt, rtf, doc, docx, xls, xlsx, numbers, and pages files supported.) 
- Sync data between devices using your iCloud account
- Encrypted (optional) pdf exports with patient and/or visit information for easy billing and record keeping
- Record important patient information (address, phone, email, marital status, occupation, emergency contact information, insurance provider/expiration)
- password protected (must enter passcode every time the app is opened)
- Mass email all patients feature. (All patients are BCC'd to ensure patient privacy)
- Contact patient via email or phone directly in the app

---

SOAP Notes requires a subscription to save new data. Data created will always be available, regardless of subscription status. 

--
SOAP Notes Basic Subscription includes:
* Unlimited patients and visits
* Unlimited devices
* Unlimited data syncing (devices must be using the same Apple ID)
* Regular updates and additional new functionality and features at no extra cost
* Prompt customer service direct from the developers
Subscription options include $9.99/mo, $26.99/qtr or $99.99/yr
Price may vary by location
--

Subscriptions will automatically renew unless canceled at least 24 hours before the end of the current period. Manage your subscription on the support page in SOAP Notes or in the App Store app under Account Settings for your Apple ID. Payment will be charged to iTunes Account at confirmation of purchase. Account will be charged for renewal within 24-hours prior to the end of the current period for the same price unless notified otherwise. Changing your subscription during a trial will forfeit any remaining trial time.

Data and privacy policy: https://www.eclectic-dna.com/iOS_Apps/soapnotes_privacy.html
Terms of Service: https://www.eclectic-dna.com/iOS_Apps/soapnotes_tos.html

## Key features

- HIPAA Compliant
- Customizable stamps for quick entries
- Image drawing on body backgrounds
- Attachable patient documents
- Secure data syncing via iCloud
- Encrypted PDF exports

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Soap Notes Basic Service | $99.99 | per year |
| Soap Notes Basic Service | $26.99 | per 3 months |
| Soap Notes Basic Service | $9.99 | per month |


## What do users think of SOAP Notes?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Efficient note-taking
- 💡 Customizable stamps
- 🔒 Secure and backed up
- 🚀 Fast and responsive
- 👍 Helpful for insurance billing

**Cons**

- 🐛 Notes disappearing or getting lost
- 🔒 Forced subscription model without warning
- 👎 Poor customer support and lack of communication
- 🐛 Bugs and glitches
- 👎 Unexpected changes to business model
- 👎 Overpriced subscription fees

**Commonly reported bugs**

- Crashes and freezes
- Data sync issues between devices
- Inability to delete or edit documents
- Unreliable backup and restore functionality
- Compatibility problems with iOS updates

**Most requested features**

- Add intake forms
- Ability to add client alerts (allergies, conditions, etc.)
- Improve export/backup options
- Expand drawing capabilities
- Integrate with other practice management tools
- Make app compatible with MacBooks

## Recent user reviews (10 of 95)

All indexed reviews: https://appshunter.io/ios/app/soap-notes/id514417040/reviews.md

### 2/5 — Pay $9.99 to Watch Your Notes Vanish into Thin Air!

*2025-08-27, version 2.5.6*

If you’ve ever wanted the thrilling experience of looking completely unprepared in front of your clients and/or patients because your notes disappeared the second you click “Done,”, this is the software for you. For the low price of $9.99 /month, you too, can feel the joy of re-creating the same SOAP notes over and over again, assuming you remember them, of course. Support? Good luck. The only thing faster than my notes disappearing was the silent I received after reaching out for help. This isn’t a documentation tool, it’s a very expensive magic trick where your work vanish is right before your eyes. I would give it zero stars if it wasn’t somewhat helpful by saving some notes, but at least now I know what it feels like to pay premium rates for maximum embarrassment.

### 3/5 — Licensed Massage Therapist

*2025-08-22, version 2.5.6*

This app is great! My only complaint is I would like the back picture of the body as well. It is hard to take detailed notes only having half the body to write on.

### 5/5 — HELP

*2025-05-09, version 2.5.6*

Since the update, I can't get into my soap notes. Help I sent a message to you. I can't document my work. Please help soon.
I sent a message Yesterday and got no response.

### 1/5 — No customer service

*2024-01-15, version 2.5.6*

I have been using this for over a year now. Not had many real problems until my phone broke. When I tried to log In to recover all the details nothing came up. I’ve contacted customer service and no response, 3 emails later and still nothing. All my patient info has been lost and no one from soap notes has contacted me. I will be telling others to avoid this app following this dreadful situation

### 3/5 — Troubleshooting issue

*2024-01-13, version 2.5.6*

I need help troubleshooting data sharing amongst other apple ID members to enable chart editing.

 I am not getting any support when I email customer support. I like what the app has to offer but there’s no costumer support like a phone number or chat to reach out. They don’t even have a website. I already paid for a subscription and I’m regretting it just because I have no customer support to help me troubleshoot my issues.

### 1/5 — Tech support has become non existent.

*2023-12-20, version 2.5.6*

There are many glitches on this app. For example, if you want to  export a document you have uploaded, you will not be able to.You will receive no response if you contact tech-support.  Stay away from this app as it has essentially been abandoned by its developer.

### 3/5 — No longer syncs between devices

*2023-11-15, version 2.5.6*

It’s sad. This app no longer syncs cloud data between devices 😢

### 2/5 — BUMMER…Used To Be A Great App

*2023-08-04, version 2.5.6*

I used to use this app years ago and have used it on / off over the years when I was able to use it depending on the office and what the doctor wanted. I paid for another subscription this past week, but it says the subscription was stale. I reached out to their customer support twice, but nobody has gotten back to me in days. What a bummer…..

### 3/5 — No updates in 2years

*2023-03-08, version 2.5.6*

My office really loves this app but we recently had a IOS update and now it will not sync between my devices! We have contacted customer service several times with no response. Need help or I will have to find new software.

### 4/5 — Happy user

*2023-03-01, version 2.5.6*

I love this app since it helps me keep records of my client’s visits and improvements. The only thing I would suggest to fix is the drawing part, when I try to go back and erase a little line it erases everything randomly and I lose my drawings! So I have opted for changing the paint to white and try to erase it that way without pressing anything else. It would be a bit better if we could add words/typing to our pics for faster additions as well. 
I also have to take pics of my client’s improvements and would be lovely to be able to add them to their file instead of keeping them in my phone. 
Thank you for making this so simple!

## Frequently asked questions about SOAP Notes

### What is SOAP Notes?

SOAP Notes is a patient manager app designed for quickly and accurately creating SOAP notes for patient visits. It's ideal for professionals who need to manage detailed patient records and is particularly suited for massage therapists and chiropractors, but beneficial for anyone needing to take notes in the SOAP format.

### What are the key features of SOAP Notes?

Key features include HIPAA compliance with encrypted data storage and syncing, offline access, 100% customizable stamps for common phrases, image drawing over body backgrounds, custom patient fields, the ability to attach various document types, secure PDF exports, and direct contact options for patients.

### How much does SOAP Notes cost?

SOAP Notes requires a subscription to save new data. Subscription options include monthly ($9.99), quarterly ($26.99), or yearly ($99.99) plans, with prices potentially varying by location. Data created will remain accessible even if the subscription is not active.

### Is SOAP Notes compatible with my device?

While the specific compatibility details are not listed, the description mentions device syncing using an iCloud account, suggesting it is designed for Apple devices (iPhone, iPad). Payment is processed through the iTunes Account, further indicating iOS compatibility.

### Who would benefit from using SOAP Notes?

This app is primarily designed for healthcare professionals who need to document patient visits efficiently and accurately. This includes massage therapists, chiropractors, and any other medical practitioners or wellness professionals who utilize the SOAP note format for their record-keeping.

## Version history (last 5 releases)

### 2.5.6 — 2020-11-25

Fix for long initial diagnosis fields in PDF exports. 
Other minor improvements.

### 2.5.5 — 2020-10-22

Visit preference: add patient's address to appointments when creating calendar appointments
Fix for iOS 14 date pickers

### 2.5.4 — 2020-10-20

Added preference for default sex
Added preference to include session length on exported reports.

### 2.5.3 — 2020-08-05

UI fix for editing stamps on phones

### 2.5.2 — 2020-07-28

Fixes for a couple crashes when deleting then organizing stamps
Fix for email window not closing when emailing support. 
Corrects some typos
Changed the add stamp popup window with bigger buttons and better positioning

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## More apps by Eclectic DNA, LLC

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All apps by Eclectic DNA, LLC: https://appshunter.io/developer/339486526

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*