# Soap Opera Digest — user reviews > 63 indexed App Store user reviews of Soap Opera Digest by American Media Inc, rated 4.50/5 from 1,194 ratings. - Source: https://appshunter.io/ios/app/soap-opera-digest/id672238358/reviews - App overview in markdown: https://appshunter.io/ios/app/soap-opera-digest/id672238358.md - Rating breakdown: 5★ 981 · 4★ 81 · 3★ 25 · 2★ 18 · 1★ 89 ## What do users think of Soap Opera Digest? Overall sentiment: negative **Pros** - 💎 Great magazine - 📱 Convenient digital version **Cons** - 🔍 Inconsistent issue availability - 🤖 Poor customer service - 🐛 Frequent app crashes and bugs - 💰 Paid subscription issues not resolved **Commonly reported bugs** - Unable to download or access issues - App freezing and crashing - Subscription management problems **Most requested features** - Improve issue delivery consistency - Enhance customer support responsiveness - Fix recurring app stability issues ## Newest reviews (16 of 63) ### 3/5 — No new magazine *2023-10-16* I don’t know or understand why I don’t new my new issue every Friday like I am suppose too. ### 2/5 — Soap opera digest app *2023-09-04* The app is terrible, it’s so basic and the images aren’t clear. Also, if an image is between pages there is not way to see it without the page break. I hate that! If you turn the iPad long, you can read it easier but the images are still blurry. I am going to miss amazons newsstand. The images on kindle were better and you could size up and down without lost of resolution, and no stupid page breaks ruining pictures. Ugh. I may opt out of this soon and forget about spoilers. Very disappointing. ### 3/5 — Inconsistent *2022-12-02, version 22.0* Can we get a little more consistent with the magazine? Sometimes it’s release Thursday evening, Thursday night or Friday afternoon. It would be nice to get it at the same time every week at the same time that others get it. I check the app often because it never notifies me, but it’s such a mess. ### 1/5 — Won’t Download *2022-10-28, version 22.0* The magazine does not download each week. One week it is fine the next it isn’t. So tired of paying for something that I don’t receive. ### 3/5 — Can’t buy single issue for 4.99 *2022-09-12, version 22.0* I tried to buy an issue for 4.99. I’d click on the 4.99 and nothing happened? The 4.99 disappeared for a few seconds and just came back with the issue still locked. I’ve had a subscription through iTunes before but I canceled cause I wasn’t reading the issues. I wanted to buy the individual issues I wanted. ### 1/5 — Always a hassle *2022-08-16, version 22.0* This app loves to charge you hates delivering content. Reading this creates a real soap opera! ### 1/5 — Never loads properly *2022-08-12, version 22.0* Today it’s trying to get me to subscribe while I already have a subscription. I usually have to delete to app & reload it in order to get it to load. They seriously need help with this app ### 1/5 — App will not load *2022-06-04, version 22.0* Have not had access to the magazine I’m paying for for a long time! App won’t even open! Can’t cancel cuz I can’t access the app. Tried on 3 different devices, still the same results. Clearly, from other reviews, this is a big prob that is not being fixed! ### 1/5 — Impossible to unlock my subscription. *2022-06-02, version 22.0* This should not have to be this difficult. ### 1/5 — Soap opera digest *2022-04-30, version 22.0* This is the worst app ever, It does not work at all. ### 4/5 — Horrible App - Doesn’t Open *2021-11-30, version 22.0* This is a horrible app that won’t open after several tries. It needs to be fixed. I’ve tried deleting and uploading but not difference. ### 1/5 — No stars! *2021-09-24, version 22.0* Horrible! I paid for monthly payment for this soap opera digest. I can’t even get it on with iPad and iPhone. I thought something was wrong with my device but soon realized it is the soap opera app doesn’t work properly. I just gave it another chance this morning and guess what? It still doesn’t WORK! Ughs. It is hard to get in touch with soap opera digest customer service! Lazy or just being rip off! ### 4/5 — Soap opera digest.. GETTING TIRED OF WAITING FOR PROBLEM TO BE SOLVED *2021-08-17, version 22.0* I am tired of paying for an app that doesn’t work. Can you please contact me on this issue. I have subscribed this app for years. It sad that I am unable to read it. ### 1/5 — Why I will not purchase *2021-05-08, version 22.0* Not enough GH, Days and Young overload. Not buying this anymore ### 1/5 — Unable to open *2021-03-28, version 22.0* I am unable to open the app once downloaded. The app won’t open for anything or on any device. I did all new updates to my devices and got nothing. Haven’t read the magazine in over and month. ### 2/5 — Doesn’t Update *2021-03-14, version 22.0* This app worked great at first but over the last few months it’s stopped posting new issues until days after they’re released. They publish a new issue every Friday but aren’t available on the app until days later. As much as I love the going green aspect, what’s the point of paying for a monthly subscription if I’m not even getting the magazine? ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst customer service ever!! *2023-12-25* I am beyond frustrated!! My subscription is paid through August 2024. The last issue was November 13, 2023. I have written at least a dozen if not more messages with no response! I have canceled my subscription. I am out the money I’ve already paid. There good at taking your money!! How do I get a response? If I could I would give a rating it would be ZERO! I want my money back! What a rip off! ### 1/5 — iPad app is AWFUL, stopped working last month *2023-12-11* And “Customer Service” (if you could call it that) is non-existent. I was a print version subscriber for decades and went to digital for convenience. Now I’ve gotten neither. Last edition was November 12th. Restarted my iPad figuring I’d try to refresh, now app won’t even open! About to cancel! How do I get my money back for non-delivered issues? ### 1/5 — Horrible now *2023-12-08* I’ve had this subscription for quite a few years now and off and on I had problems with it but they were always fixed by removing the app and then adding it again. But not now and the customer service is awful, they don’t help at all! It’s been at least a month now and the new issue will not load. I think I’ve missed the last 4. I am going to cancel the subscription and would recommend against purchasing this! ### 1/5 — Where are my issues? *2023-11-17* The customer service is the worst I’ve ever dealt with. I am paying for a subscription for a magazine that rarely gets delivered to me. This is week two of no new issues and it is ridiculous. I am fed up with the lack of support from the company. What am I paying for? I have emailed them twice over two weeks about this without no response. This happens about every other week now. Absurd… ### 1/5 — This app has gone downhill *2023-10-18* The issues to be downloaded are constantly late, and when you try to reach out to customer service, they never answer your question they just give you some standard information about the app. I think their customer service must be a chat bot because otherwise a human would recognize you’re asking a specific question. I’ve had the subscription for over seven years and I won’t be renewing because of the poor service and poor performance of the app. ### 1/5 — Unable to download issues *2023-08-19* Update: this weekends download is last weeks issue that you already sent. Lately my issues are late. Please correct this! It has been 2 weeks now that I can’t download the issues I am paying for. I emailed the app maker MAZ a week ago and still no response. What is the problem? I hate to have to cancel but why continue to pay for what I can’t read? ### 1/5 — Comment *2023-07-14* Not happy when digest is not available and there isnt any reason given. I normally get my digest on Friday’s like clock work. Several times it has been late not receiving it for any where from 2 days to over a week. I pay good money and expect it to be available or at leadt to be notified as to why not receiving. I think we should be prorated and given some compensation. Ive lost almost a dozen issues because of lateness. Its like why read it after the fact when the episode has already played on the TV. ### 1/5 — Horrible *2023-07-02* Customer service is non-existent and they have been late with online issues for their subscribers! They advertise on Facebook that their new issue is available, but where is it? I message them and they are never courteous enough to respond. ### 1/5 — Terrible customer service *2023-07-01* I canceled my long term subscription to the physical magazine because of repeated delivery issues. Decided to give the magazine another chance via the app. No consistency to when new issues are available. If the Facebook account can post about their new issue then it should be available to read for subscribers. Not the case. I ended up cancelling my digital subscription also after multiple delayed issues and no resolution to the complaints. Apparently I now won’t even get the last issue of my subscription because it won’t be available until their digital person returns to work after the long holiday weekend. I’m never wasting money to support this magazine again. ### 1/5 — Always having issues *2023-06-03* This is the worst app, always having issues, it takes me at least 3 days of trying to finally get issue and then it’s time for the next. Customer service only tells you what you already know. It’s cheaper to stand on line at grocery store read it then put it back. ## Most praised reviews (10 highest-rated) ### 5/5 — Not getting new issues *2023-12-02* Last issue I received was November 13. I figured I would restart my iPad to refresh, now the app won’t even open! ### 5/5 — Only way to go!!! *2022-03-24, version 22.0* I have tried the subscription mail order & picking it up at the store every week, getting it with the app on line is the only way to go. I have no issues with it, it’s ready every week and so handy having it on my tablet. Thank you!!! ### 5/5 — Great magazine *2021-02-28, version 22.0* I’ve been reading this magazine since I was a teenager and having to be able to read this magazine on my iPad and it has a fantastic yearly price. It’s like $1.24 an issue. Great magazine and worth every penny. ### 5/5 — Late *2021-02-27, version 22.0* I do not receive new issue on time. So frustrating. Please help. I love this magazine. ### 5/5 — Love The Magazine But... *2020-04-02, version 20.0* Hi I love your magazine, however too much Days! Concentrate on the Soaps that get the highest ratings! Thanks! ### 5/5 — Issues with receiving my subscription on line *2020-01-04, version 19.0* I enjoy reading the issues when I get my up to date copy having trouble getting newest copy what I’am I paying for this keeps happening and it is frustrating please send me my resent copy of sod thank you ### 5/5 — Awful customer service hate it *2020-01-03, version 19.0* The worst customer service ever! I couldn’t receive on iPad for 5 weeks and not even I’m sorry! Never receive any notifications, even tho they are marked. I’ll never pay for it again. .now that’s it’s supposed to be fixed, it still won’t notify when it’s available or on line. I’m so disappointed. I take 3 news papers daily without any problems. You need new and better people to work for you ### 5/5 — Great app *2019-10-18, version 19.0* Been a subscriber for years. Always great ### 5/5 — This update is worse than the one 2 weeks ago *2019-10-18, version 19.0* What is the matter SOD? Don’t you test these updates? Nothing works now! I have an iPad mini 4 and an iPad 9” and an iPhone 11 Pro and get the same result on all 3. Unable to download magazine to read offline and nothing but white squares. Deleting the app and reinstalling does nothing. Nor does rebooting device. Update SOD are you going to fix this? I am now 5 issues behind. Nothing works. Update All seemed to be working with the latest update until today. I always receive the new digest on Fridays. Today is Friday and no new digest. I also would like to see the page numbers on the thumbnails at the bottom of the page for fast scrolling come back. I miss them. ### 5/5 — Love the mag, love the app *2019-10-18, version 19.0* This is definitely my guilty pleasure app. Love reading through on the train or waiting for appointments, super easy and I got it for my phone and iPad at home --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*