# Sobeys: Canada’s Grocery Store — user reviews > 70 indexed App Store user reviews of Sobeys by Sobeys Inc, rated 3.90/5 from 7 ratings. - Source: https://appshunter.io/ios/app/sobeys-canadas-grocery-store/id689486282/reviews - App overview in markdown: https://appshunter.io/ios/app/sobeys-canadas-grocery-store/id689486282.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (17 of 70) ### 4/5 — Red Flags - constant Updates *2026-07-02, version 7.0.32* Hope this is the last time I have to go in and update Sobeys app??? ### 1/5 — Hungry shopper *2026-03-22, version 7.0.23* Dowloaded app and tried to initiate sign in and no luck. ### 1/5 — Broken *2026-02-19, version 7.0.20* Fix the damn glitches on this app already ### 1/5 — Not Great! *2026-02-05, version 7.0.19* I tried to give it no stars but for some reason I can’t cancel the one remaining star. I have tried downloading this app over ten times on the last few months with no success. It won’t let me sign in. It goes to a blank page with cancel at the top. I even tried to sign up, thought I could put in another of my emails, but that took me to the same unresponsive page. The only reason that I thought I would try it again was because the Sobeys flyer indicated a bonus if you had the Sobeys app. Looks like it needs some help in order to work properly. ### 2/5 — Useless Update *2026-02-05, version 7.0.19* Again, another app that fails once an update is done. Suddenly now, I can’t get into the NHL game. Both this and the Safeway app go to a Scene “add card” page that does nothing. My number appears, but can’t escape this page to do anything. ### 1/5 — App Never works! *2026-01-23, version 7.0.19* It is SUCH a waste of time trying to load or get information on my Sobeys Scene offers. NO matter if I try to respond from Scene emails, or sign into mygroceryoffers or go directly on the Sobeys App, Always get the runaround, have to re-enter my information multiple times and then get message account is temporarily locked.. or the Sobeys App freezes. Love the Scene program but Hate the Sobeys interface.. ### 3/5 — Is now working *2026-01-22, version 7.0.19* Update: deleting and reloading eventually solved the issues, thanks! Previously: wrote Every time I login it tells me it has sent me a verification code however, not only do I not receive a code, no keyboard pops up for me to enter it … it’s a page with two lines at the top. “Please enter the verification code we sent you” - Nowhere to enter it, even if it was sent - Despite updating deleting re-downloading and resetting the password. ### 1/5 — card *2026-01-18, version 7.0.18* It use to work on my iPhone and now the app will not even load. ### 1/5 — Won’t Open *2026-01-17, version 7.0.18* App no longer opens on iPhone 7. ### 1/5 — The Scene login is not working *2025-12-20, version 7.0.18* I have try many time to login with my Scene password and it doesn’t work. It was just working fine. My login works well with scene, so it is not the password or email. Please fix the issue. Thanks. ### 1/5 — Won’t Open *2025-12-04* As of a few days ago, the app no longer opens at all. **Developer response:** Hello, sorry the app won’t open — we apologize for the inconvenience. Please contact customer.service@sobeys.com with a detailed description, steps to reproduce, screenshots and your device model/OS. We’ve escalated this to our team for review. Thank you. ### 1/5 — Sobeys app *2025-11-19, version 7.0.17* Just added this app..when i open it there is only one page..doesn’t go anywhere…can’t navigate through the app( no home page,offers..nothing) ### 2/5 — Won’t open *2025-11-11, version 7.0.17* Just did the update and now it doesn’t open ### 1/5 — Lousy! *2025-11-07, version 7.0.16* This app never opens properly. Trying to play weekly hockey picks and nothing comes up when I open the app! Useless! ### 1/5 — App Does Not Always Work! *2025-10-18, version 7.0.14* The Sobeys App only works half of the time. I have the latest device and software so it's not me it's YOU! ### 3/5 — Uses same credentials as 360 Health *2025-09-23, version 7.0.12* If someone in your household uses this app for shopping and another uses 360 Health for prescriptions, you both have to use the same login and password. Not ideal. Found out the hard as each family member kept resetting “their” password, which prevented the other logging in, which seemed like a bug in the app to the other person. Who would then initiate another password reset. ### 1/5 — iPad app *2025-09-19, version 7.0.11* This version of the app only works on my phone and only sometimes on my iPad. Too many pop ups that won’t let you access the flyer I like to look at the flyer on my iPad as it’s bigger! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t connect scene card *2026-07-03, version 7.0.32* I connected it in the past. But not now. This thing is broken. It wastes my time. ### 1/5 — Constantly having to sign in *2026-06-01, version 7.0.29* Given I have Scene card/Visa and the Foodland and Sobeys apps I am constantly being forced to sign in and often the apps don’t recognize my password. Now with Shell signing onboard with Scene I think this will only get worse. How can it be so hard to link everything! ### 1/5 — Unable to view offers *2026-05-11, version 7.0.26* When viewing the offers, the offer on the right hand is cut off and unable to view. In addition, unable to scroll right to view the offer or make all offers show on the screen. Spin to win as indicated in what’s new is not available. Total scam. ### 1/5 — Barry *2026-05-07, version 7.0.26* Misinformation on their flyer on app not accurate and misleading information ### 1/5 — Terrible *2026-05-03, version 7.0.25* Can’t login. Just spins. Guess I’ll keep using the browser. ### 1/5 — Useless *2026-04-23, version 7.0.25* Tried to login in, but all I get is a blank screen ### 1/5 — Wrong location *2026-04-23, version 7.0.25* The only province it shows is Alberta. I am in Ontario. Very frustrating. ### 1/5 — App opens then just shuts down. *2026-04-08, version 7.0.24* For the past few weeks this app opens but then shuts down immediately. There are no app updates pending. Please fix. ### 1/5 — Laggy *2026-04-07, version 7.0.24* Super Laggy, useless. Can’t do any of the challenges. You need to make this app more functional ### 1/5 — Can’t even sign up *2026-04-03, version 7.0.24* I downloaded this to link to my scene card and I can’t even sign up on the app. I click it and all i get is a blank screen. If you are going to push an app this hard maybe make sure people can actually use it? ## Most praised reviews (10 highest-rated) ### 5/5 — Village Mall *2026-07-24, version 7.0.34* Is shop here even though it is on the opposite side of the city. I find the staff super helpful with questions and most times they take me the correct isle. They walk at a pace that is comfortable for me with my walker. They smile are happy and I appreciate the help. I am in my 80’s and their care and help makes my shopping a pleasure not a chore. ### 5/5 — What fun features!! *2026-04-03, version 7.0.24* Okay but the Sobeys app update is actually so fun now 😭✨ Doing challenges and the spin the wheel thing?? I am like low key obsessed right now. It literally makes the app feel like a game and grocery shopping a little fun, love it!! ### 5/5 — Great App *2025-09-19, version 7.0.11* Easy to use and see offers ### 5/5 — Very Helpful *2025-09-19, version 7.0.11* Great app for offers ### 5/5 — Exactly what I needed! *2025-08-08, version 7.0.9* This app has truly made my life so much easier! The interface is clean and simple so finding what I need has been quick and stress free. Meal planning for me and the family has also become much easier with this. Highly recommend! ### 5/5 — Personalized Savings *2025-07-14, version 7.0.5* Seeing offers tailored to my shopping habits is such a time-saver. I never knew grocery shopping could be this convenient! ### 5/5 — Smooth Experience Every Time *2025-07-13, version 7.0.5* Every time I’ve used the app, it’s worked seamlessly. It’s great for checking offers and has never let me down! ### 5/5 — Inspirational Flavor Ideas *2025-07-13, version 7.0.5* I’ve discovered so many new recipes that my family loves. I love how the app opens up possibilities for new meals I wouldn’t have thought to try! ### 5/5 — Saves Time and Energy *2025-07-13, version 7.0.5* Being able to find products in my local store before I go is priceless. It cuts down on wandering through aisles and saves me a lot of energy. ### 5/5 — Great Update to App *2025-07-11, version 7.0.5* Love the new app. Easy to use and navigate. Lots of great extra content! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*