# SoCatch — user reviews

> 131 indexed App Store user reviews of SoCatch by Jesse Stone, rated 2.82/5 from 67 ratings.

- Source: https://appshunter.io/ios/app/socatch/id934726476/reviews
- App overview in markdown: https://appshunter.io/ios/app/socatch/id934726476.md
- Rating breakdown: 5★ 22 · 4★ 5 · 3★ 4 · 2★ 11 · 1★ 25

## What do users think of SoCatch?

Overall sentiment: negative

**Pros**

- 🚀 Works well
- 👍 Great app for viewing cameras
- 🚀 Crisp and clear image quality

**Cons**

- 🐛 Crashes frequently
- 🐛 Doesn't work after updates
- 🐛 Unreliable connectivity
- 🐛 Compatibility issues with new iOS versions
- 🐛 Slow performance and freezing

**Commonly reported bugs**

- Crashes when using time search feature
- Inability to connect to cameras over cellular data
- Stops working after recent updates
- Compatibility issues with iPhone 7 and newer

**Most requested features**

- Update to support newer devices and iOS versions
- Improve stability and reliability
- Add support for push notifications and motion detection
- Enhance user interface and visual design

## Newest reviews (17 of 131)

### 2/5 — Connection issues

*2026-04-23, version 6.89*

Have been using SoCatch on iphone for the past 4 years and it’s been great. However since the latest update I can hardly ever connect whereas beforehand connection took seconds. Have tried deleting and reinstalling the app, rebooting dvr system etc but no improvement. Hopefully a further update will come soon that solves this.

### 3/5 — DVR Connection Issues

*2026-04-07, version 6.89*

Current version connects on iPhone 11 and IPad, but doesn’t connect to IPhone SE or IPhone 16e. I will update to 5 stars if this issue can be resolved. Thank you

### 2/5 — Notification schedule feature does not work

*2025-07-25, version 6.84*

Save of schedule just does not work. Its like it was never finished. Its also totally missing from the Android version.

This is needed if you dont want to be annoyed from all those notifications during times when you know there is going to be motion detected and dont want to be notified.

### 2/5 — App

*2025-05-05, version 6.82*

The app it self works fine but the app, app logo, and basic look of the app looks cheap. I was expecting something a little more sophisticated looking.

### 1/5 — App no longer working

*2025-03-13, version 6.80*

No longer connects after last update

### 1/5 — Latest update

*2025-03-11, version 6.80*

Latest update 3/11/25 isn’t working when trying to connect.

### 2/5 — Perfect or failure

*2024-03-13, version 6.74*

The app stopped functioning a couple of weeks ago. No sign of update to the new iOS version. Otherwise it’s perfect.

### 4/5 — Advice needed for using software

*2024-03-03, version 6.74*

I’ve enjoyed this software very much. However, I have now switched to COX WiFi and it doesn’t give an external IP Address and cannot forward the port number. The software works great internally using the internal ip address I.e. 192.168…… 
So please tell me how to use this app from outside my home?

### 1/5 — HELP!!!!

*2023-11-13, version 6.71*

Why does the ap insist on staying in DVR mode? How do I get it back to “live” again?  Help me, please.

### 1/5 — Cannot connect with iphone after last update!

*2023-09-24, version 6.5*

Guys, after your last update, app is not working on iphone. Please fix it ASAP!!! Thanks, Jakub Kriz

### 4/5 — Version 6.4 still not working after update on iPhone 14

*2023-08-07, version 6.4*

Version 6.4 still not working after update on iPhone 14

### 1/5 — Update will not log in

*2023-08-04, version 6.4*

Just upgraded the app and now cannot log in. Connection error, check your DVR settings. But was working perfect before the update. help me because this new update will not log in

*********UPDATE********* I resolved connection to DVR issue.  Developer did not help and did not reply.  I resolved myself.
0.  Copy down all the login info that used to work
1.  Delete SO Catch from IOS
2.  Power off Device
3.  Power on Device 
4.  Reinstall SO Catch
5.  Enter your credentials 
6.  Should connect now
*** appears that the new install cache uses old data or code, blocking the login and receive connection error.  When deleting the app then powering off, the old cache data is erased and the new app and data did not conflict with the old parameters.  Worked for me!

### 2/5 — Latest updates result in a non working CCTV system

*2023-08-03, version 6.4*

Can no longer connect to system. Update please

### 1/5 — 6.3 update caused more instability

*2023-08-02, version 6.3*

6.3 update caused more instability and a connection issue again.

### 1/5 — Every update stops my camera from working

*2023-08-01, version 6.3*

I have no seen two updates where my cameras stop working again after 
Can’t access at all

### 1/5 — Latest update doesn’t work

*2023-08-01, version 6.3*

I can no longer connect to the DVR after the latest update.   Seems like a regular occurrence.

### 1/5 — No longer works

*2023-08-01, version 6.3*

After the last update this app no longer works meaning my CCTV is useless as I can no longer views my cameras from my phone!

## Most critical reviews (10 lowest-rated)

### 1/5 — Still Doesn’t Work

*2026-05-27, version 6.89*

Despite several updates, the app only works over home WiFi.  Pretty useless for CCTV system

### 1/5 — No Longer Working

*2026-01-15, version 6.88*

Further updates, but still fails to work when not on WiFi!

*** Over 6 months now, and no functionality other than on home WiFi ***

App is a bit pointless now, as only works when connected to home WIFI.

### 1/5 — No Longer Working

*2025-11-14, version 6.85*

*** Over 6 months now, and no functionality other than on home WiFi ***

App is a bit pointless now, as only works when connected to home WIFI.

### 1/5 — Connection issues

*2025-08-26, version 6.85*

Working fine until update, can only view with WiFi, won’t work with 4g , checked all phone settings and all ok with phone, re installed app and still the same, can’t view cameras on 4g/5g but can view if on WiFi.

### 1/5 — iPhone

*2025-08-02, version 6.84*

The app doesn’t work on IPhone

### 1/5 — Stoped working after update

*2025-07-23, version 6.84*

Please fix it asap

### 1/5 — Still not working

*2025-07-17, version 6.84*

Still not working in IOS 18.5.

### 1/5 — Terrible.

*2025-07-13, version 6.83*

Barely works. Slow. Freezes and crashes. 
Please update the app and make it usable. It’s terrible trying to use it when the app needs a lot of fixing.

### 1/5 — No Longer Working

*2025-05-04, version 6.82*

App is a bit pointless now, as only works when connected to home WIFI.

### 1/5 — Connection fail

*2025-03-14, version 6.80*

new version software can’t connect to DVR

## Most praised reviews (10 highest-rated)

### 5/5 — Working again

*2025-03-18, version 6.82*

Thanks for the fix, it’s working again.

### 5/5 — Update

*2023-09-18, version 6.5*

Dear,

Kindly update the Mac OS version that’s because it’s not working on Mac

Thanks

### 5/5 — Thank you for the swift update

*2023-08-02, version 6.4*

The app now works beautifully. Thank you for the very swift update. The latest version doesn’t work. Again. Please sort it out ASAP.

6.4 working well. Thanks for the quick fix.

### 5/5 — Works well

*2023-07-22, version 6.2*

Version 5.9 worked well. After the update to 6.1 it stopped connecting. This was fixed very quickly. App works very well now.

### 5/5 — Works again

*2023-07-22*

Thanks!

### 5/5 — Works again

*2022-09-29, version 5.7*

Thanks for the fix

### 5/5 — Great App, Needs Tweaks

*2021-03-11, version 5.2*

Our company has loved this app, but I wish there were a few changes.

I wish QR code scan autofilled port, DVR name, and user name.

Also when you’re adding a new DVR, the save and cancel buttons are almost identical to the background which is difficult to see for most people.

### 5/5 — No Problems works good older Cam System

*2021-02-11, version 5.1*

Used this app For DH100 Cam system since Digimerge no luck with their software and now no support.  Never had problem.

### 5/5 — Connection problems

*2020-10-09, version 5.1*

I have a I phone and I pad and since updating to iSO 14.0.1 software on both I cannot connect to my DVD for viewing the security cameras, I checked with Microsoft and they said there side of its ok, will you be doing another update to correct this? I’m on SoCatch 5.1 at this time.

### 5/5 — Needs update-  fast

*2020-07-27, version 5.0*

Pinch and zoom function lost, stuck with screen size only. Push notifications stopped working over a year ago. Search functions could do with updating also as falling behind all other brands. I have over 25 systems on this app, it was brilliant but seems dated now but otherwise useful as just a viewer.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
