# Soehnle Connect — user reviews

> 174 indexed App Store user reviews of Soehnle Connect by Leifheit AG, rated 1.80/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/soehnle-connect/id1239865222/reviews
- App overview in markdown: https://appshunter.io/ios/app/soehnle-connect/id1239865222.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 14

## What do users think of Soehnle Connect?

Overall sentiment: negative

**Pros**

- 📊 Clear and organized data visualization
- 🔗 Easy Bluetooth connectivity with devices
- ⚡ Quick data synchronization
- 📈 Comprehensive health metrics tracking
- 🎨 Clean and intuitive interface design
- 💾 Local data storage option available
- 🇩🇪 German company with reliable products
- 📱 Apple Health integration capability

**Cons**

- 🌍 Inconsistent and incomplete translations across multiple languages
- 🐛 Frequent synchronization failures
- 📏 Height and weight input validation errors
- ⚙️ Confusing and non-intuitive user interface
- 🔄 Unreliable Bluetooth connection stability
- 📱 Poor iPhone compatibility issues
- 🎯 Incorrect unit conversions (inches to cm)
- 💥 App crashes and freezes regularly
- 🔐 Data loss after updates or crashes
- 📞 Unresponsive customer support
- 🎨 Outdated and poorly designed UI
- 🔧 Difficult multi-user profile management
- 📊 Misleading health calculations and metrics
- 🗣️ Mixed languages in single interface
- 📋 Incomplete user documentation and manuals

**Commonly reported bugs**

- Height defaulting to incorrect values (27 inches instead of actual height)
- BMI calculations showing impossible values (>100)
- Synchronization not working after initial setup
- App not transferring data from scale to smartphone
- Mixed language display in UI elements
- User data mixing between multiple profiles
- App freezing during registration process
- Bluetooth connection dropping intermittently
- Login failures after server updates
- White text on white background rendering issue
- App crashing when entering personal information
- Sync button not functioning properly
- Data not appearing in Apple Health
- Duplicate data entries in Health app
- Incorrect date recording on measurements
- Activity level locked at athlete setting
- Help page server connection failures
- App hanging on sync screen indefinitely

**Most requested features**

- Complete translation in all supported languages
- Language toggle/switcher functionality
- Ability to change height and weight after initial setup
- Unit conversion between metric and imperial systems
- Integration with fitness apps (Garmin, NOOM, Suunto)
- Programmable timer and scheduling features
- Dark mode support
- Widget functionality for quick data access
- Export data to Excel format
- Tabular data view with historical records
- Automatic device shutdown timer
- Better multi-user profile separation
- Ability to change user profiles easily
- Calorie intake recommendations
- Ideal weight and obesity level indicators
- Battery level indicator for devices
- Apple Watch compatibility

## Newest reviews (14 of 174)

### 2/5 — Outdated

*2025-10-07, version 7.1.6*

Aplikacja z poprzedniego stulecia. Żeby zebrać takie dane i tak słabo je prezentować. Urządzenie wydaje się bardzo dobrze wykonane a aplikacja na odwal się

### 3/5 — Desafortunada app

*2023-10-22, version 7.1.4*

La aplicación para smart phones no es muy afortunada, la precisión de Soehnle necesita una adaptación al mundo del diseño digital

### 2/5 — Que la aplicación sea totalmente en español

*2023-09-13, version 7.1.4*

Aplicación en español

### 2/5 — Spanish version fixed

*2023-07-29, version 7.1.3*

Edited on July 29th 2023 after new version:

Well done. The Spanish version is finally fixed. 

Are you up for the next challenge? I know that the first present I get on my birthday is the need to change my birthday date in the App. This is the fastest way around I found to fix the connectivity issues. Otherwise, the age I did set on the balance years ago and the birthday date which is defined in the app do not match.

Could you devise a way that we do not need to fix anything (either in the App, either in the balance) every year? Thanks. 

Edited on July 5th, 2023, after the developer update:

One lost opportunity, again.

How on Earth are you not able to fix the mix of languages in the user interface of the app, after so many years and after so many promises that you would do it?

I concur with most other comments. It is the first time in my 9+ years using Apple iPhones that I find an app with a mix of languages that I cannot correct. I have seen the answers from the developers and, yes, the language set in my mobile os is Spanish, and NO, the Soehnie connect app does not configure itself to Spanish. Part of the menus are in Spanish, part in German and part in Finnish may be? Apart from that it is not user friendly at all The sad thing is that I paid 65€ for 

this balance just for the connectivity features. What a mistake.

Respuesta del

10 iul

desarrollador

Hello, unfortunately there was an issue in the latest release with the fixed spanish

translations. There will be a new, fixed release with adapted spanish translations very soon.

We are sorry for the circumstances. BR,

SoehnleTeam

### 4/5 — Coordinación con mobil aple

*2023-07-03, version 7.1.1*

Todavia no he entendido bien la sincronización con el mobil.

### 1/5 — Not Happy Jan!

*2023-06-16, version 7.1.1*

Loss all data recorded since buying scales in one moment. Bought only three months ago! Not only did I loose valuable data in this app, I lost all the data that was stored across the health and other apps linked to the scales app! So extremely disappointed! These scales were expensive and has never delivered as intended. The disappointing thing is I have managed to loose a lot of weight on a nutrition program and that data reflected my hard work which is critical for my motivation on my journey. I relied on this app to keep a record. My lession: Never, ever rely on technology, always hand write your own data, that way, you will never be so disappointed, like I’m feeling right now. Not Happy Jan!!!!!!! No one can be contacted from this company to help me. Not Happy Jan!!!!!!!

### 1/5 — App is useless

*2023-04-25, version 7.1.1*

The app asks for your height in “in” and if you enter it in inches it does for some reason default to 27. And your BMI gets >100
But it makes it worse by also changing the height on your scale and all bio measurements regarding fat, water, muscle proportions become useless on the scale  as well. 
I’m using the scale without the app so I’m not able to track my weight nor any other measurements. 
Very disappointing.

### 1/5 — Mala

*2023-04-13, version 7.1.1*

No está toda traducida y en varios aparataros está mal traducida. Es bastante complicada de usar por este motivo. Debe ser más sencilla y visual.

### 1/5 — Esta app peor imposible

*2023-03-27, version 7.1.1*

Es una basura

### 1/5 — Uso complicado

*2023-03-25, version 7.1.1*

Me resulta muy complicado el uso de la APP, es poco intuitiva y muchos términos y expresiones están en alemán, aún cuando el idioma elegido es el español

### 1/5 — Connect and give real time value if you get lucky… sometimes

*2023-03-19, version 7.1.1*

It just does not work properly, and I’m an IT guy, definitely look like Soehnle might spend very low money in their development and IT infrastructure, if not everything is offshore somewhere cheap ….

### 1/5 — App does not work

*2023-03-05, version 7.1.1*

i bought this scale (which is an excellent product) primarily because of the App so that I can connect and integrate with my other fitness Apps in Apple Health. Well Bluetooth does not connect and the App will not synch. The App is not intuitively designed, difficult to navigate and it insists on English units without the ability to switch to metric. Also I would prefer to switch between English and German (I live in Austria) but there is no toggle to switch languages. Per the App I am 175 in tall rather then 175cm (the unit is given as „in“ and not „cm“ as responded to in another comment ). The scale without the App is a very nice device. Fix the App … my toothbrush is literally smarter.

### 1/5 — Terrible App

*2023-02-24, version 7.1.1*

Doesn’t sync with scales and keeps coming up with incorrect error messages. Have stopped using the app altogether.

### 1/5 — Aplicación lamentable

*2023-01-28, version 7.1.1*

está en todos los idiomas y en ninguno

## Most critical reviews (10 lowest-rated)

### 1/5 — Handleiding

*2025-07-30, version 7.1.6*

Beperkte handleiding, de lijst met de schermafbeelding is niet in het Nederlands jammer.

### 1/5 — No synscronize with iPhone

*2025-03-23, version 7.1.5*

Watch are added to the app but do not sync afterward. The issue occurs only on iPhone.

### 1/5 — Soehnle Connect

*2025-03-14, version 7.1.5*

Dreadful. Too complicated to use. Wish I had never bought it.

### 1/5 — Non funziona

*2025-01-24, version 7.1.5*

Ho mandato mail ma nessuno risponde

### 1/5 — The app shows totally wrong information

*2024-09-17, version 7.1.4*

All the information on the dashboard doesn’t make any sense! At the beginning it asks for the height and then it states a 1/3 of the real height I gave as data. Info in the app is with imperial measurement and there is no option to change it to metric system

### 1/5 — App is behoorlijk waardeloos

*2024-01-14, version 7.1.4*

App stuurt niets door naar smartphone

### 1/5 — No es clara

*2023-12-19, version 7.1.4*

Falla

### 1/5 — App de pésima calidad

*2023-12-16, version 7.1.4*

App muy mala, poco intuitiva. Errores de conexión. He vuelto a descargarla después de dos años sin usarla y he comprobado que poco o nada a mejorado.
Volveré al método analógico de apuntar en un papel y llevarlo a salud de mi iPhone. 
Todo mientras busco una báscula con un interface más amable

### 1/5 — Cutre

*2023-06-28, version 7.1.1*

Cutre, sobre todo las gráficas. Ni siquiera informa del peso ideal o el nivel de obesidad. Traducida del alemán solo parcialmente

### 1/5 — Problème dès la livraison

*2023-06-26, version 7.1.1*

Emballage déformé, couvercle béant car rescotché à moitié, protection cartonnée interne aux extrémités fendues, housse plastique censée entourer l’appareil retroussée, filtre étant déjà totalement dépourvu de son emballage, cordon électrique replié à moitié en vrac …

Plus à la mise en service 
Sur l’affichage, le chiffre de droite a un segment sui ne s’allume jamais : celui vertical en bas à droite.

## Most praised reviews (10 highest-rated)

### 5/5 — Very helpful scale

*2025-05-15, version 7.1.5*

It helps monitoring my weight and I like that I keep my records

### 5/5 — Tracking your essential health info

*2025-01-10, version 7.1.4*

This app works really well tracking your health metrics (like weight, fat, muscle, water and BMI).  The app connects easily to the Bluetooth enabled scale and you can plot your progress over time.  It also indicates what your calorie intake should be so you can help to manage your diet. It’s a great help.

### 5/5 — Excelente compra, pero debería de haber manuales en español

*2023-12-13*

Para enlazar reloj y demás se requieren los manuales en español o tutoriales en google

### 5/5 — Bello

*2023-06-20, version 7.1.1*

Molto bello

### 5/5 — Good

*2023-02-27, version 7.1.1*

Test

### 5/5 — Sehr schön

*2023-02-25, version 7.1.1*

Eine schöne Übersicht. Insbesondere die Möglichkeit des Ausdrucks gefällt mir sehr.

### 5/5 — Good

*2021-11-05, version 7.0.4*

Super :)

### 5/5 — App mit Waage und tracker

*2021-10-11, version 7.0.4*

Ich benutze seit längerem die App in Verbindung mit der connect 200 Waage und dem connect 300 Tracker von Soehnle. Die App ist sehr übersichtlich und einfach aufgebaut, auf einen Blick habe ich alle Daten im Blick 🤩 Die App ist sehr selbsterklärend so ist das Fit halten echt einfach gemacht & macht auch noch Spaß!

### 5/5 — Very Helpful

*2021-09-26, version 7.0.4*

Great tracker. Scale has its inaccuracies but at least it maintains some consistency. App does a great job of syncing and keeping a record of your measurements while displaying it in an easy and convenient to see format.

### 5/5 — Sodisfatto

*2020-11-17, version 7.0.2*

App molto chiara e semplice , peccato per la mancata traduzione in ogni sua parte . Molti messaggi in tedesco .

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
