# Sofitel Dubai The Palm — user reviews

> 4 indexed App Store user reviews of Sofitel Dubai The Palm by Sofitel The Palm FZCO.

- Source: https://appshunter.io/ios/app/sofitel-dubai-the-palm/id1483939396/reviews
- App overview in markdown: https://appshunter.io/ios/app/sofitel-dubai-the-palm/id1483939396.md

## Most critical reviews (4 lowest-rated)

### 1/5 — Doesn’t load menus correctly and keeps stating “oops something went wrong”. Not helpful

*2024-02-19*

Menus do not load

### 1/5 — Won’t work

*2022-04-08*

Obviously not working since October but staff keep telling you to download and use. Useless. Certificate won’t load and server won’t connect.

### 1/5 — New App

*2021-10-25*

Certificate doesn’t check out so iPhone won’t load

### 4/5 — Another wonderful stay at The Sofitel The Palm

*2024-07-13*

This is at least the 6 th time we have stayed at this hotel. As always the staff are very attentive. On the beach Sujan is especially helpful and makes sure we start the day perfectly.

A number of the staff have remembered us from previous stays - and this adds that little something.

We have previously had dealings with Lasantha who was extremely helpful but he does not seem to be around this year. Have asked about his presence but have not received a reply.

Also my daughter spoke with a manager about additional capacity for the England match and promised to get back in contact. Have heard nothing as yet and the game is tomorrow 

Will provide another review at the end of the holiday.

Stuart Walker

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*