# SoFresh App — user reviews > 94 indexed App Store user reviews of SoFresh App by Lunchbox Technologies Inc., rated 4.90/5 from 9,555 ratings. - Source: https://appshunter.io/ios/app/sofresh-app/id1548000474/reviews - App overview in markdown: https://appshunter.io/ios/app/sofresh-app/id1548000474.md - Rating breakdown: 5★ 8,849 · 4★ 388 · 3★ 114 · 2★ 50 · 1★ 154 ## What do users think of SoFresh App? Overall sentiment: mixed **Pros** - 👍 Easy to navigate - 💳 Apple Pay support - 🍽️ Healthy food options - 🌟 Consistent quality - 🤝 Great customer service **Cons** - 🐛 App crashes and glitches - 🔑 Difficult account management - 💰 Expensive menu items - 🕰️ Slow order processing **Commonly reported bugs** - Payment issues and order not submitted - Inability to delete and recreate account - Restrictive phone number input field **Most requested features** - Reorder favorite modified items - Sauce on the side option - Gift card balance and management - Improved order confirmation details ## Newest reviews (11 of 94) ### 3/5 — Payment *2026-07-13, version 25.9.8* Multiple issues with payment going through. ### 2/5 — SoFresh In-store Experience *2026-03-20* Having frequented SoFresh at the Carrollwood location on prior occasions, my husband and I were eager to redeem the «App offer» upon returning to the same site. However, the lack of desire/interest/hospitality of our server was evident. As a result, we are unlikely to return; especially due to the absence of customers. It’s not fun to be unwelcome in FLORIDA, a state that takes pride in hospitality?! - Damsel in Distress ### 2/5 — Delicious food absolutely horrible app *2026-03-18, version 25.7.8* Love this restaurant so much and I want to use app for my rewards, but using the app makes me wanna hang myself upside down like I probably crash out a few time as I try to make my order. ### 5/5 — Nonstop Issues *2026-03-02* I can’t update my profile because it shows my cell number is already on file. This should allow a merge option or show what my number is tied to. Very frustrating and it’s difficult to get help. ### 5/5 — Very fresh *2026-02-09, version 25.7.0* Very enjoyable and refreshing ### 5/5 — Always amazing *2026-01-21, version 25.6.6* I always crave the food here. It’s so delicious. Can’t wait to eat my lunch. ### 5/5 — Delicious *2025-11-16, version 25.6.0* Staff are so nice and helped me figure out the app. My husband and I loved our meals. ### 3/5 — Hate your iPad app *2025-10-17, version 25.5.2* Found very clumsy and wanted to add things I did not choose to use ### 2/5 — Credit card part not working *2025-10-01, version 25.5.2* Couldn’t get the manual credit card part to work, had to do all over and Apple Pay ### 5/5 — Excellent Food Taste *2025-08-07, version 25.4.7* Always above and beyond!!! ### 5/5 — Mixed *2025-07-11, version 25.4.1* Timed out my order and doesn’t allow custom top ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating, *2026-08-08, version 26.0.6* App starts order over when looking at my text message. ### 1/5 — App trouble *2026-07-13, version 25.9.8* App keeps crashing. Very frustrating. ### 1/5 — Awful app *2026-06-22, version 25.9.4* Glitchy and redundant, bad design ### 1/5 — Bad business practice. *2026-06-04* Had their food before. The food is delicious. No problems with the food. However, you can’t order food online without having to use your phone number to confirm your identity. It’s so annoying as to why I should give my phone number to a business for ordering food once with them. ### 1/5 — App ordering experience horrible *2026-06-04, version 25.9.1* Please fix your application. The ordering process is so many clicks. There’s so many buttons the loading there’s latency issues. My whole cart just duplicated itself. I have no idea what’s going on in that it was. I honestly wanted to quit my order but I need lunch. ### 1/5 — App:( *2026-05-21, version 25.8.9* App is horribly glitched. It kept telling me that my phone number wasn’t linked to this account. Took 20 minutes for it to work, and I didn’t change anything. Be better. ### 1/5 — Terrible app - does not work *2026-03-25, version 25.8.0* Unable to place order multiple times now even after updating app. Unexpected error occurred. Decided not to place order. This issue has been happening for several weeks. ### 1/5 — Orders never go through *2026-03-24, version 25.8.0* The app needs a serious overhaul it constantly loses connection and cannot complete orders ### 1/5 — Let me pick my location *2025-05-14, version 25.2.2* Half the time I try to order, the app can’t decide where I’m at. It just endless tries to load the map. Just let me have the option to manually select the store I want to order from. ### 1/5 — Buggy app *2025-03-07, version 25.1.1* App is buggy and hard to use- horrible interface- doesn’t allow you to update or make changes ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing Food. App could use some work. *2026-08-26* If you’re looking for delish and reasonable priced healthy food. This is a great option. Comments for the app developers: Slow loading Buggy and can crash between screens like between orders and viewing the cart. No option for “leave at the door” when doing delivery. Looks like it’s defaulted to “hand to me” but there is no option to change it. Only visible on the receipt. Still rating this 5 star because the food is so good, and I don’t bother with any other delivery service anymore. ### 5/5 — So fresh review *2026-08-21, version 26.0.6* It is literally in the name, the food is very fresh and well made definitely would recommend. ### 5/5 — Love SoFresh *2026-07-30, version 26.0.3* My office loves the great food @ SoFresh that we order from there several times a month. SoFresh=SoGood! ### 5/5 — Can’t Get Enough *2026-07-13* My husband and I absolutely LOVE So Fresh! This is our go-to place if we aren’t cooking at home because everything there is so healthy, so delicious and so fresh! 😉 Amazing staff and beautiful restaurant overall.💜 ### 5/5 — Password reset pain *2026-06-02* Password reset takes to long and has errors when trying to order a quick lunch pick up. Please fix ### 5/5 — New update *2026-05-28* That update works much better now for the app. I’d Still give you guys & staff five stars regardless! Just letting you know works much better now! ### 5/5 — Love *2026-05-22, version 25.8.9* Absolutely LOVE this place! Food is amazing ### 5/5 — Favorite place for vegetarian *2026-04-05* We love this place for reasonably priced healthy and filling vegetarian food. This location is under new management and it is so much better for it. Clean and fast. Can’t beat it. ### 5/5 — Delicious *2026-03-24* The food is always delicious. The delivery service can’t seem to understand to bring my order into the office, which is open to the public. They often just leave it outside in the sun outside the front door (frustrating for me)! ### 5/5 — Great Food and Customer Service *2026-03-17* Love the Carrollwood location, always great food and service. Had an issue with an order and they made it right. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*