# Sofri Trust — user reviews > 11 indexed App Store user reviews of Sofri Trust by DLM CAPITAL GROUP LIMITED, rated 2.40/5 from 15 ratings. - Source: https://appshunter.io/ios/app/sofri-trust/id6736859493/reviews - App overview in markdown: https://appshunter.io/ios/app/sofri-trust/id6736859493.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 3 · 2★ 0 · 1★ 8 ## Most critical reviews (10 lowest-rated) ### 1/5 — App is terrible *2025-08-29* I have been trying to sign up on the app it says I’m connected to VPN even though I’m not. Then after shutting app and phone down to get to login screen it sends a code that never comes to the phone so I can’t access the app. They need to fix the issues ### 1/5 — Why does it back out when you are about to take a selfie *2025-08-15* Keeps going blank when I’m about to do the selfie verification I need response as to why ### 1/5 — Terrible app *2025-07-09* After paying back this loan I tried applying and I was told I can’t apply at the moment over a week and since they I haven’t been able to. I reached out to their support and instagram account they couldn’t do nothing about it ### 1/5 — Scammers 🚨🚨🚨🚨 *2025-06-08* They are a scammer I was loaned 12,500 so I try and transfer the money out to my other bank They sent out but I’m not receiving any money and it has been registered that I loaned money from them Make una no worry una go come collect the money for my hand now Make God punish una ### 1/5 — This app is scam beware *2025-06-08* Requested for a loan got the loan set money to my bank For over 30min I have received credit alert I’m not paying a dime back yall are thieves **Developer response:** Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. We understand how frustrating this may have been. Please note that the issue affecting the transfer has since been resolved. If you’re still experiencing any issues, kindly reach out to us directly so we can assist you promptly. We truly value your trust and are committed to providing a better experience moving forward. ### 1/5 — Keeps crashing *2025-05-06* It keeps crashing after selfie. It just feels like a scam 🙁 **Developer response:** Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. We're happy to inform you that the issue with image verification has now been resolved. Please try again, and if you encounter any further challenges, don’t hesitate to contact our support team. We're here to help. Thank you for your patience. ### 1/5 — Scam *2025-04-25* Why do I feel your app is a scam? **Developer response:** We’re truly sorry to hear about your experience and appreciate your feedback. Please rest assured that Sofri is a licensed and secure financial institution committed to providing safe and reliable services to all our users. We’re working continuously to ensure a smoother experience moving forward. If there's anything specific you’d like us to address, we’d be happy to assist further. ### 1/5 — Work on your app *2025-04-16* App keep crashing after taking a selfie **Developer response:** Thank you for your feedback. The issue where the app crashed after taking a selfie has since been resolved by our technical team. Please update your app to the latest version to ensure smooth performance. We appreciate your patience and hope you'll consider updating your review. Let us know if you encounter any further issues. ### 1/5 — App keeps crashing after I take a selfie *2025-04-11* App keeps crashing after I take a selfie **Developer response:** Thank you for your feedback. The issue with the app crashing after taking a selfie has been fixed. Please update to the latest version, and let us know if you need further assistance. ### 3/5 — Update *2025-05-30* Why the need for upgrade every now and then though? Looks like a monthly thing **Developer response:** Thank you for your feedback, and we truly appreciate you taking the time to share your experience. We understand that frequent updates can be inconvenient. However, they are necessary to improve app performance and introduce new features based on user feedback like yours. That said, the issue you experienced has already been resolved, and we’re committed to making your experience smoother going forward. Thank you for your patience and continued support. ## Most praised reviews (1 highest-rated) ### 5/5 — Good *2025-06-21* If you can’t rate them no spoil their market they are huma beings also they are are legit and I receive funds in my account when transfer out --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*