# Soft10 Messenger — Omnichannel SaaS Platform

> Omnichannel SaaS Platform (iPhone/iPad app by Smart Soft and Services MMC.)

- Source: https://appshunter.io/ios/app/soft10-messenger/id6777224486 (this page in markdown: same URL + `.md`)
- Developer: [Smart Soft and Services MMC](https://appshunter.io/developer/6777224488)
- Category: Business, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 42 MB
- Languages: American English, Azerbaijani, Russian, Turkish
- Released: 2026-06-12
- Data updated: 2026-09-10
- User reviews in markdown: https://appshunter.io/ios/app/soft10-messenger/id6777224486/reviews.md

## What is Soft10 Messenger?

Soft10 is a comprehensive omnichannel communication and CRM platform designed to help businesses of all sizes manage every customer conversation in one place. Our system brings together WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, and email into a single, unified inbox — so no matter where your customers reach out, every message lands in the same screen.

Manage all conversations:
You can answer every customer from one platform — no more jumping between apps. Your team responds faster, saves time, and never loses a message again.

Know your customer:
Every conversation, note, and tag is saved in one unified profile. When the same person writes from Instagram today and WhatsApp tomorrow, you still see their full history in one place.

Your second Agent:
Yes, you can build and customize your own AI assistant. It answers repeating questions 24/7 and hands the chat to a human whenever needed — which means no more missed messages.

Turn chats into sales:
With a visual sales pipeline, you track every lead stage by stage on a simple drag-and-drop board. No opportunity slips through the cracks.


## Version history (last 5 releases)

### 1.0.9 — 2026-09-05

A search feature has been added to the chat via messaging.

### 1.0.8 — 2026-08-28

Chat design has been optimized.

### 1.0.7 — 2026-08-09

Pipeline stages have been added. 
Bugs occurring in incoming messages have been fixed.

### 1.0.6 — 2026-07-19

Slight changes were made to the design color.
The bug in voice message sending has been fixed.

### 1.0.5 — 2026-07-19

Voice message playback speed
Operator status

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*