# Softly: Sleep & Relax Sounds — user reviews > 29 indexed App Store user reviews of Softly by LUCENTIX LIMITED, rated 4.60/5 from 18 ratings. - Source: https://appshunter.io/ios/app/softly-sleep-and-relax-sounds/id6746010774/reviews - App overview in markdown: https://appshunter.io/ios/app/softly-sleep-and-relax-sounds/id6746010774.md - Rating breakdown: 5★ 13 · 4★ 2 · 3★ 3 · 2★ 0 · 1★ 0 ## What do users think of Softly? Overall sentiment: mixed **Pros** - 👍 Easy to use UI - 🚀 Convenient auto-play feature - 💤 Variety of relaxing sounds - 🎨 Simple and clean interface - ✨ Great for sleep, focus, and relaxation **Cons** - 🐛 Restore purchase not working - 🔓 Lifetime access revoked - 🚫 Free lifetime offer was misleading **Commonly reported bugs** - Restore purchase not functioning - Lifetime access being removed **Most requested features** - Pause when headphones disconnected - More sound options and updates ## Newest reviews (10 of 29) ### 5/5 — Sleep *2025-05-31, version 1.1.2* Easy to use. Calming music to assist with sleep ### 5/5 — Awesome *2025-05-27, version 1.1.1* Fantastic. Just what I needed. Good job ### 5/5 — Ứng dụng hay *2025-05-25, version 1.1.1* Rất hữu ích ### 5/5 — Just amazing! *2025-05-25, version 1.1.1* Simple, easy to navigate while having a great range of sounds for relaxing, focusing, meditating or whatever you need in the moment … Best of all, no interruptions. ✨💕🙏🏻 ### 5/5 — Great app *2025-05-24, version 1.1.1* The UI is very simple compared to other apps. However, due to simplicity, it’s very convenient. Love the auto play feature. Just open the app and sound played. ### 5/5 — Greap app *2025-05-24, version 1.1.1* Nice to Focus or sleep ### 5/5 — Good *2025-05-24, version 1.1.1* Good ### 5/5 — Enjoyable app *2025-05-23, version 1.1.1* It's a really great app. Be sure to install it and enjoy. ### 5/5 — It make me relaxed *2025-05-23, version 1.1.1* When I start going to bed, it makes me feel safe and relaxed. Useful app. ### 5/5 — Nice Relaxation Sounds *2025-05-23* Lots of different sounds to choose from to help you relax or sleep. Love that it has a sleep timer. **Developer response:** Thanks a lot! I’m glad you’re enjoying the variety and the sleep timer — more soothing sounds coming soon! ## Most critical reviews (10 lowest-rated) ### 1/5 — Restore purchase not working *2025-07-12* When the app first launched I believe they offered a free lifetime promo and tapping restore purchase doesn’t work. **Developer response:** Thanks for your feedback. Lifetime access was offered to early users before our subscription update. Most are recognized automatically, but if you’re having trouble restoring it, please email info@lucentix.net and we’ll help you out. ### 1/5 — Lifetime access got revoked *2025-07-12, version 1.1.4* Opened the app up to find my lifetime access has been removed and I’m back at basic version. Not worth it anymore ### 1/5 — Baited on the free lifetime offer *2025-07-10, version 1.1.4* This app was on OzBargain offering a free lifetime subscription. But a month later the app is now bumped up in the AppStore from the popularity of this offer, and guess what, the free lifetime subscription has disappeared. Restore purchases doesn’t work either. So the dev used the public by presenting a lifetime free offer, then a month later to retract it. Shady company. Directly lied about this exact scenario when asked in the original offer comments. Deleted the app. ### 2/5 — Restore purchase not working *2025-07-15* I got the app when it first launched with the lifetime promo, but restore purchase doesn’t work. **Developer response:** Sorry to hear that! The issue was caused by a previous app release, and while most lifetime purchases are recognized automatically, some may not restore properly. If you’re having trouble restoring access, please email info@lucentix.net and we’ll help you out. ### 2/5 — love this app *2025-06-01, version 1.1.2* ❤️❤️ ### 3/5 — Unable to restore purchase *2025-06-27* Clicking restore purchase does nothing. **Developer response:** Thanks for your feedback! The "Restore Purchase" button works if you’ve previously subscribed or bought lifetime access using the same Apple ID. If you’ve already subscribed or purchased and it’s not working, please contact us at info@lucentix.net so we can help restore your access. We’ll also improve the app to make this clearer. ### 4/5 — Restore purchase not working *2025-07-20* I got the app when it first launched with the lifetime promo, but restore purchase doesn’t work. Contacted the developer and was quickly replied back to with a fix. Great customer service and highly recommend the app. **Developer response:** Sorry to hear that! The issue was caused by a previous app release, and while most lifetime purchases are recognized automatically, some may not restore properly. If you’re having trouble restoring access, please email info@lucentix.net and we’ll help you out. ### 4/5 — Loving this sleep sound app *2025-05-23, version 1.1.1* The killer features for me are settings - especially Mix With Other Apps which is rarely present. One missing setting that would make this 5 stars would be to pause when headphones are removed or disconnected. ### 4/5 — Nice! *2025-05-22* The app is truly nice , different variations of rain sound are available , when I change the sections from one to another by clicking the circles , it renders a little bit which catches my eyes , though it totally doesn’t matter, it’s a great app **Developer response:** Thank you so much — really glad you’re enjoying the app and the rain sound variations! And good catch on the little render when switching sections — I’ll look into smoothing that out in a future update. Appreciate you pointing it out! ### 5/5 — La mejor app de sonidos que he probado *2026-01-31, version 1.1.9* Sería todavía mejor si se pudiera mezclar hasta 5 sonidos y personalizar la animación de fondo ## Most praised reviews (9 highest-rated) ### 5/5 — Perfect Sleep Sound Mixer! *2026-01-31, version 1.1.9* Amazing! I love mixing different sounds to create the perfect sleep blend—I fall asleep to it every single night. ### 5/5 — Sorpresa con esta app *2026-01-30, version 1.1.9* Me gustan mucho las apps de sonidos relajantes , y sinceramente, esta me ha gustado, gran variedad de sonidos y la interfaz es muy agradable! ### 5/5 — Helpful *2025-12-27, version 1.1.6* Thank you for making this app. It make my quality life is better ### 5/5 — Good *2025-07-24, version 1.1.5* Very good ### 5/5 — My new favourite sleep sounds *2025-07-21, version 1.1.5* Have been using this app for couple of months. The free version is very good and the ads minimal and functionality is still good. The premium version is fantastic. Love being able to mix sounds and get just right. Nice layout and easy to use. ### 5/5 — Restore purchase not working *2025-07-19* When the app first launched I believe they offered a free lifetime promo and tapping restore purchase doesn’t work. Update, contacted developer and was very helpful in resolving the issue. Quick and great customer service. **Developer response:** Thanks for your feedback. Lifetime access was offered to early users before our subscription update. Most are recognized automatically, but if you’re having trouble restoring it, please email info@lucentix.net and we’ll help you out. ### 5/5 — Great app *2025-07-15, version 1.1.5* Really relaxing, love all the sounds ### 5/5 — O aplicativo que eu sempre procurei *2025-06-08, version 1.1.2* Excelente ### 5/5 — Great app, easy to use UI *2025-06-02, version 1.1.2* Great app with a variety of sounds to choose from. Interface is very easy to use, allows mixing of sounds with different volumes. Hope more sounds come out in the future --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*