# SOGO Rewards — user reviews > 42 indexed App Store user reviews of SOGO Rewards by Sogo Hong Kong Company Limited, rated 2.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/sogo-rewards/id1115624257/reviews - App overview in markdown: https://appshunter.io/ios/app/sogo-rewards/id1115624257.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1 ## Newest reviews (15 of 42) ### 1/5 — Worst app ever 🙈 *2022-07-05, version 2.1.4* What’s the point of creating an app which is not functioning 😡 ### 1/5 — Account Issue *2021-10-10, version 2.1.1* Atomically log out your account and would not allow you to login again. So you lose all the points and rewards. ### 1/5 — Blinding lightness *2020-07-01, version 2.0.1* Whenever I open the point summary page, the lightness suddenly got turned to MAXIMUM - ultimate blinding lightness of the screen. Can you fix it?? ### 1/5 — bad connection *2020-04-25, version 2.0.1* unable to load when you choose “English” on the page ### 1/5 — This app is so retarded *2020-04-14, version 2.0.1* The newest version cannot work at all and simply repeat the first few images till forever... ### 1/5 — Apple wallet! *2019-10-19, version 1.1.1* Please add a feature to allow us to add the reward card to Apple wallet so we don’t have to find the app and the app might be signed out and we are at the cashier with the customer behind us staring on us! ### 1/5 — Can’t login *2019-10-17, version 1.1.0* Can’t login recently and miss all the points ! ### 1/5 — Cannot log in!!! *2019-09-26, version 1.1.0* I forgot the password & received the message for verification code, BUT I cannot fill in the verification code to log in, pls fix it ### 1/5 — Inconvenient app *2019-03-27, version 1.1.0* It always logs out. I must log in every time when staffs ask me to show QR code... so trouble! ### 1/5 — Cannot load the latest 30 transaction record *2018-11-16, version 1.1.0* Always log out and need to log in again when you are in front of cashier....cannot load the latest 30 transaction records to cross check the rewards point just earned now, which was a very good feature of this apps in the past! ### 1/5 — Very poor apps *2018-11-10, version 1.1.0* Very poor network connection. This is the only one way to earn points. Poor connection can’t retrieve my card number, so cannot earn points. ### 1/5 — Cannot connect *2018-09-29, version 1.1.0* Always says mobile network u stable and not let you in to check status ### 1/5 — Require to update too oftenly *2018-05-03, version 1.1.0* No auto log in after the update ### 1/5 — 每次都要重新登入 *2018-04-25, version 1.1.0* 一D都唔user friendly,次次都要登入，我都唔明點解積分唔可以用apps 去兌換coupon, 一定要人去佢客服度排隊。😡 ### 1/5 — Not working! *2018-03-28, version 1.1.0* The app doesn’t load. Moving logo only. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t use *2025-05-19, version 2.3.10* Bad app ### 1/5 — 垃圾app 體驗極差 *2025-02-26, version 2.3.9* 用左電話註冊無彈個人資料果頁 ### 1/5 — 有收據都攞唔到積分，落後app *2024-11-16, version 2.3.6* 有收據都攞唔到積分，落後app 。 門口宣傳買滿$1200送$100 coupon,冇話要download 個app 。 結果買完野，到客服攞coupon就話要買果時用個app. 擺明會呃你頭一次 。 ### 1/5 — Unable to login as not receiving the code in time *2024-04-30, version 2.2.6* Unable to login as not receiving the code in time ### 1/5 — 密碼遲10個鐘 *2024-03-21, version 2.2.3* 登陸密碼可以遲成十個鐘先發出….. ### 1/5 — Why only simplified chinese version? *2024-03-06, version 2.2.3* Why only simplified chinese version? Please provide traditional chinese and english please ### 1/5 — Can’t log in *2024-02-01, version 2.2.3* Hv problem to log in after the app updated. Went to their club floor for help, staff just gave u an email to contact, just the general email indicated in the app! No replies for 2 wks. Called CS, they said u didn’t provide your info n they can’t check?? The prob is they didn’t give any instructions in the first hand, secondly, can’t they at least REPLY AN EMAIL to request further info? While the CS still on the phone n able to communicate to the back end staff, she asked me to send my phone numbers n personal info to the email again n wait! Still they r unwilling to take charge in REPLYING THE EMAIL N REQUEST THE INFO, neither will they take notes on your info n pass to the back end team! Brilliant! ### 1/5 — 變晒殘體字 *2023-12-19, version 2.2.0* 新版本變成殘體字，冇得揀繁體字或英文 ### 1/5 — 不停彈app *2022-08-08, version 2.1.5* Pls fix the problem asap ### 1/5 — Always show user’s network problem cannot go to main page *2022-07-10, version 2.1.4* Always show user’s network problem cannot go to main page ## Most praised reviews (10 highest-rated) ### 5/5 — Never receive verification code *2019-05-14, version 1.1.0* Never receive verification code and cannot register ### 5/5 — 可以儲分換coupon ok *2016-07-02, version 1.0.1* 暫時見到成個app 唯一優點係儲分換coupon，都叫ok ### 3/5 — Cannot delete inbox messages any more *2023-12-27, version 2.2.1* After the upgrade to the current version, mail messages cannot be deleted. ### 3/5 — Can’t login recently *2018-03-27, version 1.1.0* Pls fix the problem asap！ ### 3/5 — 無吸引力 *2016-11-05, version 1.0.8* 買一萬蚊先得五十蚊禮卷，出手太低喎 ### 2/5 — Can’t login ………..??????? *2021-09-16, version 2.1.1* I can’t login recently, please fix it ### 2/5 — The search function is useless *2020-09-26, version 2.0.1* I have entered the key words, But the search result is totally not the products i want. ### 2/5 — Unable to open app *2018-02-14* When I try to open the app today, it says “network failure, please try again”. Please help with the issue. Thanks ### 2/5 — Mtr mall比較有吸引力 *2016-11-13, version 1.0.8* 至少有幾倍積分，比較易換。 ### 2/5 — Verification code problem *2016-07-31, version 1.0.5* Sms Took 4 hrs to arrive!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*