# SolarEdge Inverter SetApp — user reviews > 88 indexed App Store user reviews of SolarEdge Inverter SetApp by SolarEdge Technologies Ltd, rated 3.60/5 from 451 ratings. - Source: https://appshunter.io/ios/app/solaredge-inverter-setapp/id1381441516/reviews - App overview in markdown: https://appshunter.io/ios/app/solaredge-inverter-setapp/id1381441516.md - Rating breakdown: 5★ 260 · 4★ 27 · 3★ 19 · 2★ 17 · 1★ 128 ## What do users think of SolarEdge Inverter SetApp? Overall sentiment: negative **Pros** - ⭐ Straightforward and easy to use - ⚡ Fast firmware updates - 🔍 Clear and informative UI **Cons** - 🐢 Extremely slow performance and long wait times - 🔌 Drains device battery quickly - 🔒 Unreliable connectivity and frequent disconnects - 🤯 Confusing and unintuitive user experience - 🛠️ Buggy and unstable app with frequent crashes **Commonly reported bugs** - App gets stuck in a loop during firmware updates - Unable to connect to inverter or complete setup process - Inconsistent behavior when switching between app and other tasks - Scanning QR codes often fails or takes an excessively long time **Most requested features** - Allow remote access without being physically near the inverter - Provide more detailed system monitoring and troubleshooting information - Improve error messaging and guidance for users - Add option to bypass firmware updates or schedule them at a later time ## Newest reviews (17 of 88) ### 2/5 — Zeit kostet nichts *2025-08-21, version 2.26.2* Leider stundenlange Updates ### 1/5 — Terrible app *2025-04-05, version 2.26.1* This lousy app tells me I have to authenticate but will not allow me to do so and provides no explanation whatsoever ### 1/5 — Never go solar edge *2025-03-25, version 2.26.1* Horrible product. Failure after failure after failure. ### 1/5 — App is a joke *2025-03-24* This ap won’t even let me set up an account , says check in box for Email and I never receive any , unbelievable if there was zero stars that’s what I would rate it , customer chat is a joke with predetermined questions that don’t address the issues I am having , would be nice to have live support…. ### 1/5 — Please help *2023-09-29, version 2.21.3* Please update your app for the new iPhone 15 software!! This app won’t run on my iPhone 15 pro it’s iOS 17 ### 1/5 — Does not work *2023-09-22* It will not connect to another inverter. Not sure if this was an update or not. As it was working fine before. I am on an iPad. All it does is connect and hangs on processing. Can’t go further. Tried reinstalling, didn’t work. Verified credentials were correct, didn’t help. The app works on other devices but refuses to work on this iPad. This software is heresy. ### 1/5 — Solaredge is junk!! *2023-04-17, version 2.20.0* One of the worst service providers and companies I have ever had the displeasure of being associated with; nothing works!! While energy costs are going through the roof my system has failed since July 2022 ZERO production because of Solaredge Wi-Fi connectivity issues; I feel a Class Action lawsuit coming on!! ### 1/5 — Customer service *2022-06-16, version 2.17* Not helpfull Takes forever to talk with someone ### 1/5 — Onduleur *2022-05-03, version 2.16* Pas moyen de créer un compte… ### 1/5 — Update issue *2022-02-16* I’ve refrained from updating this app because the old version still was extremely successful, but I was forced to get the new version and it won’t even allow me to begin the activation. It’s literally frozen... as a solar tech this is extremely extremely extremely annoying.. because it doesn’t work. how can I complete the system and activate it.. if it doesn’t work.. ### 1/5 — App not working properly *2022-02-13, version 2.15.1* Doesn’t open page for scanning. I allowed access to camera. v. 2.15.1 - bug not fixed ### 1/5 — Still a dud *2022-01-28, version 2.15.0* After spending the best part of three hours trying every off and in again combination I still can’t get past the red bar of death on the “processing” screen. Not sure what it’s processing, but it’s certainly not a good time. I can’t believe the reviews here are up to 4yrs old and the problem remains. I agree that it’s a real deterrent to recommending this product to a customer. ### 1/5 — Garbage *2022-01-06, version 2.14.2* This app is crap. Bring back screens or make commissioning an inverter take less than 45 mins. ### 1/5 — Embarrassing product *2022-01-03, version 2.14.2* Every single person working on this app (product, design and tech - especially) should be ashamed of releasing such a piece of cr ap. Absolutely no error messages letting you know where the problem is when trying to connect to WiFi. It just doesn’t let you past the password screen and you have no idea why it doesn’t want to connect. Bunch of amateurs. ### 1/5 — Awful *2021-11-29* They added a welcome screen for no reason and now cannot even get past this screen to use the app. Not mention how awful the app is when you actually can use it but now it’s completely inoperable for me. Fix this. ### 2/5 — Update Funktion *2021-10-19, version 2.13.0* Es währe echt super wenn nicht bei jedem Zugriff auf den Wechselrichter ein Firmwareaktualisierung angestoßen wird. Wenn ich nur kurz nach einer Einstellung im Wechselrichter schauen möchte für einen Kunden und dann 15 min nur Herumstehe finden die nicht toll . ### 1/5 — Rubbish *2021-07-07, version 2.11.4* Takes longer to set up wifi than the whole solar installation. Worst design. Trying to be fancy but please, change this rubbish. ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2025-11-06, version 2.27.0* I’m left with an app that can’t read the inverter n support at Solup Las Vegas is of no help They want to charge me $125 to fix a hard wire issue of theirs ! ### 1/5 — 不好用 *2025-10-29, version 2.27.0* 機子電腦非常慢常當機 ### 1/5 — Stuck in a loop *2025-09-23, version 2.26.2* App is stuck in a loop trying to download firmware. No option to bypass or cancel. Useless. ### 1/5 — SCAM *2025-09-22, version 2.26.2* Stay away from Solar Edge. Junk equipment and worse customer service. Using people in India to solve a tech issue in Missouri is pathetic. They deserve no business from US. ### 1/5 — Does not work *2025-09-19, version 2.26.2* The app is stuck to download firmware as soon as the QR code has been scanned and impossible to go forward. ### 1/5 — 這開發品質這樣是能用的嗎？ *2025-07-17, version 2.26.2* 一直連不到，連到又斷線，速度又很慢,難用的要死 ### 1/5 — Not useable for set up *2025-06-02, version 2.26.2* There is no way to use the iOS version of this app to connect an inverter to WiFi. The Android version has the option to connect the inverter to WiFi. This is a huge error on the developers part or Solar Edge themselves. Just another reason why I hate these systems. If I had the option I would give them negative stars. ### 1/5 — Nie działa *2025-05-18, version 2.26.2* Aplikacja nie łączy się z falownikiem ani przez skanowanie kodu qr ani ręcznie. ### 1/5 — Problem z łączeniem *2025-05-07, version 2.26.2* Po ostatniej aktualizacji aplikacja ma problem z łączeniem się z falownikami. Przesyłanie aktualizacji trwa bardzo długo, pasek postępu idzie naprzód ale koniec końców się nie przesyła. W urządzeniach posiadających najnowszą aktualizację nie można się połączyć z falownikiem wyświetla się „przetwarzanie” ### 1/5 — Non più utilizzabile *2025-04-21, version 2.26.1* Non riesco più a visualizzare lo stato del mio inverter. Ogni volta che provo a inquadrare il QRcode, mi dice che è impossibile recuperare i file e quindi mi chiede di riprovare o inquadrare un altro QRcode. Risolvete grazie. ## Most praised reviews (10 highest-rated) ### 5/5 — Très bien *2024-05-02, version 2.24.3* Beaucoup de réglages accessibles. Facile à prendre en main. ### 5/5 — Easy APP *2019-07-26, version 2.3.0* facile da utilizzare in meno di 5 minuti si configura un inverter e in 2 secondi fa l’autotest 👍👍👍👍 ### 5/5 — Simple and easy *2019-05-07* Inverter upgrade was fast, no need to open the inverter cover. UI is very clear and attractive, and much more simpler than older generation LCD inverters. Kudos to the developers! ### 5/5 — Super App! *2018-11-29, version 1.1* Klasse, funktioniert super! ### 4/5 — Kicsit lassú *2022-10-18, version 2.18.2* Lehetne egy kicsit gyorsabb…firmware frissites, parositas es halozatfigyeles 20-25 perc… 😩 ### 4/5 — OM*G...It's ok, but update is slow. *2020-09-29, version 2.8* Look, I understand FW takes a while to load. I just wish "6 minutes" did not equate to 20 minutes every single time without fail. It would also be nice to hold the session while multitasking. My phone is being held hostage for 20 minutes for FW update. Also, seems to require a cell signal for FW not included in the app refreshes. I know it's 2020, but I'd like to think that in a cell-free place like, say, Vermont, I could do the install without service. Update 9/2020: Noticing lately that initiating pairing, then hitting "disconnect" seems to result in unsuccessful pairing when I come back, re-connect and check status. If I sit with the inverter, however, a "successfully paired" message comes up. It's as though I'm required to hit "ok" on this message in order for the optimizers to check in and inverter to start up. Absurd. We're stuck with SolarEdge on these aging systems and forced to use increasingly cheezier replacement equipment. ### 4/5 — It’s cool. *2019-06-05* It works, I like the interface. But it’s slower than ever, anything that said it’s going to take 5 minutes takes 15. At least find a way to give accurate quote times even if it is longer ### 4/5 — Photos *2019-05-28* Need to be able to change to front camera and also be able to input serial number instead of photos. ### 3/5 — Bug fixes and improvements *2024-02-11* Release notes that state “ Bug fixes and improvements” are a cop out by a lazy product manager. What bugs were fixed? What “improvements” were made? Why isnit necessary to physically touch an inverter to get a inverter or communications status? The whole idea of an app is to be able to do more than just look at numbers. If you look hard enough with this app, and are standing next to the inverter, you can stumble across a “log”, that shows errors. Why on earth can’t we do that without being home? Good grief! ### 3/5 — Buona ma non ottima *2020-08-27, version 2.7.2* L’app in se è ben strutturata, permette di monitorare bene l’impianto e la grafica è molto moderna. Sarebbe favoloso se nell’app puoi gestire il cambio password per connettersi al Wi-Fi (qualora uno ha necessità di cambiare password). Oltre ad avere magari possibilità di gestire la visione dei grafici passati in modo più intuitivo. Queste due funzioni semplici ma grandiose renderebbero l’app perfetta. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*