# SolarEdge Mapper — user reviews

> 27 indexed App Store user reviews of SolarEdge Mapper by SolarEdge Technologies, rated 4.46/5 from 651 ratings.

- Source: https://appshunter.io/ios/app/solaredge-mapper/id432768469/reviews
- App overview in markdown: https://appshunter.io/ios/app/solaredge-mapper/id432768469.md
- Rating breakdown: 5★ 486 · 4★ 78 · 3★ 32 · 2★ 13 · 1★ 42

## What do users think of SolarEdge Mapper?

Overall sentiment: negative

**Pros**

- ✅ Seamless integration with Designer and monitoring apps
- 📱 Functional for onsite work
- 🎯 QR code scanning works well
- ⚡ Improved functionality in recent updates

**Cons**

- 🐛 Excessive bugs and glitches throughout app
- ⏱️ Extremely slow loading times for sites
- 😕 Unintuitive and complicated user interface
- 🔧 Difficult setup and configuration process
- 📸 Camera/barcode scanning unreliable
- ❌ Frequent crashes and stability issues
- 🚫 Limited editing capabilities after creation
- 📋 No user manual or documentation
- 🔄 Infrequent updates and maintenance
- ❌ Validation errors (e.g., invalid state dropdown)

**Commonly reported bugs**

- Error 1001 when loading sites
- Site creation fails with errors
- Camera stops working for barcode scanning
- Endless loading screens when creating sites
- Invalid state validation errors in dropdown menus
- Satellite image portion not working properly
- Login failures
- App crashes constantly
- Unable to upload site data
- Unexpected behaviors and finicky scanner

**Most requested features**

- iPad/tablet version of the app
- Ability to delete old sites and declutter home screen
- Array number option in array builder
- Easier scanning and array building process
- Customer/owner read-only access to mapper functions
- Download/export data to spreadsheet format
- Traditional barcode scanning support
- Simplified module moving and deletion workflow
- Developer responses to user reviews

## Newest reviews (7 of 27)

### 2/5 — New Layout

*2021-04-07, version 3.0*

The satellite image portion doesn’t work properly. Typical for SolarEdge.

### 2/5 — Camera not working

*2019-02-24, version 1.9*

Was working fine and then all of a sudden camera has stopped working for barcode scan. Have uninstalled and reinstalled still no luck. Makes the job so much longer manually entering barcodes - not happy.

### 2/5 — Doesn’t work!

*2018-12-04, version 1.8.2*

Easy to rate an app that doesn’t even work...1 star. 
When it did work, months ago, I’d have given it a 4.

### 1/5 — Horrible

*2016-09-03, version 1.1*

This app, which is ostensibly designed to save time on an installation, is one of the worst professionally written apps I believe I have ever seen.
The user interface is unintuitive, awkward, and generally terrible. The scanner is finicky and unreliable. The app is full of unexpected behaviors and outright bugs.  I am shocked that solar edge would put this out there with their name on it.

### 1/5 — Installer

*2016-01-10, version 1.1*

Terrible, unreliable app. Crashes constantly. Don't waste your time.

### 1/5 — Pretty Much Useless

*2015-10-09, version 1.1*

Difficult to use
Extremely time consuming to use vs website
Basically useless

### 2/5 — Needs work

*2012-10-09, version 1.1*

Some instructions would be nice:(
Also, it needs ability to scan the traditional Barcode.

## Most critical reviews (10 lowest-rated)

### 1/5 — Too glitchy

*2024-01-12, version 3.4.1*

The app has too many bugs to go through

### 1/5 — Terrible

*2023-06-30, version 3.4*

Fix the bugs

### 1/5 — Questionable reviews

*2023-01-10, version 3.4*

Solaredge must be having their employees write reviews for their apps. This app is hands down the buggiest thing they develop. Anyone that maps systems dreads having to use this thing. First creating a site is a crap shoot. You’re almost guaranteed to get errors upon creation. Then once the site is created good luck loading it. You will waste an hour of your day just trying to load a site. Error 1001. This app should be getting tweaks on the regular, but instead they haven’t updated it in over half a year.

### 1/5 — Scanning the serial numbers is a terrible and painful process. Also building the arrays.

*2022-03-25, version 3.3.2*

Scanning and building arrays needs to be easier. They should just copy what enphase does with there app. Not sure why it needs to be so complicated

### 1/5 — Awful setup

*2021-05-21, version 3.1.1*

Everything about this website is difficult. From the set up to the scanning. Not to mention the constant problems with the site itself. The hours you waste dealing with customer service and half the time they don’t understand what your talking about or they see something different on the screen from you making it once again extremely difficult to trouble shoot.

### 1/5 — Useless

*2021-03-01, version 2.12*

Can’t even login.

### 1/5 — No ability to edit

*2020-12-22, version 2.10.1*

Terrible app. No user manual. No ability to edit, modify a module group once created. Seriously, why even use this? Better off hand drawing and uploading

### 1/5 — Pretty terrible design

*2020-08-07, version 2.6*

This app has a total lack of consideration for the end user. Just a little work would go a long ways in making this useful. As it is, it’s barely better than using a paper and pen.

### 1/5 — Waste of Fing time

*2019-11-19, version 2.1*

Scans The optimizers okay. Says “site name invalid”. Tech support was not any help. Can’t upload site data so NG. I guess solar edge should hire someone who’s capable of building an app that works. Fing disgusted.

### 1/5 — Unuseable

*2017-11-02, version 1.4*

Would expect a lot more from SolarEdge. Can’t even get pass the first couple menus. App is telling me California is not a valid state, and it’s from a drop-down menu no less!

## Most praised reviews (10 highest-rated)

### 5/5 — Do better

*2023-04-19, version 3.4*

The user interface is bad. Please fix. Real complicated. A lot of extra steps for simple stuff like moving a module, or deleting a module is drawn out way more then it has to be. Please fix. I use this daily.

### 5/5 — Great improvements!

*2021-08-02, version 3.1.3*

It’s much more functional now.

### 5/5 — Add array number

*2021-04-22, version 3.1*

Add array number option to array builder. It would make it easier to edit locate the array layouts on the roof. Otherwise I like this new version.

### 5/5 — Worked as stated.

*2019-03-22, version 1.9*

I really like this app. And all of SolarEdge software. 

It’s a seamless experience exporting from their online Designer app to monitoring. Then opening the site in this app to scan the QR codes worked wonderfully. 

Great work developers.

### 5/5 — Works perfectly

*2013-04-07*

This make my installs a little easier, very simple to use and can e-mail site map directly to Solar Edge. By far the best system currently available we sell them 95% of the time.

### 4/5 — Works great

*2021-11-29, version 3.2*

It’s a great app for onsite
Would be 5 star if I could delete old sites and un clutter the Home Screen

### 4/5 — Endless loading screen when creating sites

*2021-02-05, version 2.12*

Need to fix the simple little bigs that stop me my creating sites on this app

### 4/5 — iPad version

*2020-09-02, version 2.6.1*

An iPad version of this and the SetApp would be great as it’s lots easier to work on than a phone

### 3/5 — ENHANCEMENT REQUEST - OWNER ACCESS

*2020-01-12, version 2.3*

This is an enhancement request. That means, a request for an enhancement to the functionality of a product by a customer.

As a CUSTOMER, that is, somehow who paid real money to purchase one or more of your products (in other words, which allowed you to pay the bills), I want access to the mapper functions. As a CUSTOMER (see above), I should be able to monitor the health of my system, including the performance of my array and each component thereof. I could also argue that I should have the ability to make corrections or changes, but can respect that a good case could be made for allowing only trained support personnel should have that level of access.

So, this access should start with login, to allow a CUSTOMER login. Based on the CUSTOMER identification, access would be limited to READ ONLY, without the ability to make changes to the configuration or settings. This access should include, among other things, the ability to:
1. See the mapping of hardware,
2. See the model, serial number and version of each component,
3. See the current performance of each component (status, output, errors, etc.)
4. See any history of status, performance or errors that may be captured or stored,
5. Output/ download all of this information in a format suitable for loading into a spreadsheet,
6. See all parameters and settings of any and all controller components.

In addition, the customer should be able to see and download a history of transactions , including any logins, diagnostics performed, changes, resets, errors, or any other messages. If such logs do not exist, then this enhancement request also includes a request for enhancement of the product to capture, report, store and download such logs upon demand by the installers, remote support personnel, and the CUSTOMER.

One final note: reputable developers provide responses to customer reviews. I note that none of your few reviews show and developer response. Do you even read them?

### 2/5 — Not great

*2021-10-23, version 3.2*

Not very user friendly hard to fix mistakes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
