# SolarEdge Monitoring — user reviews > 268 indexed App Store user reviews of SolarEdge Monitoring by SolarEdge Technologies Ltd, rated 4.63/5 from 51,711 ratings. - Source: https://appshunter.io/ios/app/solaredge-monitoring/id384374347/reviews - App overview in markdown: https://appshunter.io/ios/app/solaredge-monitoring/id384374347.md - Rating breakdown: 5★ 39,507 · 4★ 8,136 · 3★ 2,257 · 2★ 614 · 1★ 1,197 ## What do users think of SolarEdge Monitoring? Overall sentiment: positive **Pros** - 🚀 Great app for monitoring solar system - 👍 Easy to use and understand data - 🔍 Ability to see individual panel performance - 📊 Comprehensive historical data - 💡 Helpful for troubleshooting issues **Cons** - 🐛 App doesn't always update in real-time - 🔍 Lack of panel-level alerts/notifications - 💰 Inability to input utility rates for cost analysis - 🔍 Inconsistent data display and UI issues - 🔌 Connectivity problems with inverter/system **Commonly reported bugs** - App freezes or shows incorrect/outdated data - Connectivity issues between app and solar system - Inconsistent behavior after software updates **Most requested features** - Add ability to input utility rates and calculate savings - Provide more detailed consumption data and analytics - Implement real-time alerts and notifications for system issues - Improve UI consistency and responsiveness - Add integration with smart home devices and EV charging ## Newest reviews (14 of 268) ### 3/5 — Good but one major flaw *2024-10-20, version 3.16.2* Very easy to use and read. But one simple fix can make this perfect. Add an alert when the system stops producing. My electrical bill going up 200 dollars should not be my notification for service. You have a banner that pops up if you look for it, add a push notification. Even a cheap developer can add that to the script in about 10 minutes. ### 2/5 — Hi *2024-02-02, version 3.15* I’ve tried using this app but I cannot get it to work can you tell me why what am I doing wrong ### 4/5 — Great app, now with annoying date format *2023-10-17* I have been using this app since January 2018, and am generally pleased. I like being able to see performance of both individual panels and the entire array. The app badly needs the ability to warn users that their inverter may have failed. Perhaps the trigger could be no production for two days in a row. The user shouldn’t have to check the app every day manually when the data are being sent to SolarEdge—a warning text message or email is desired. Why am I so desirous of the warning feature? I’ve had three inverter failures since January 2018, and didn’t find out until noticing that my power bill shot up. ### 2/5 — Update says my solar is not supported *2023-07-07, version 3.15* Ever since the update my solar edge says 0 and I don’t get any information on my solar is it working how do I know why update if it doesn’t support old systems ### 2/5 — Customer service *2023-03-06, version 3.15* Solar edge customer service is so bad, They do not answer their phones . I have installed 153Kwh system and two off the panels have not produce and power since last July 2021 and I have not been able to get any help from them at all. Thanks Jim ### 3/5 — Needs more work *2023-02-12, version 3.15* Overall this is a great app, but a system advanced as this should have the ability to be able to control they whole system from the app including all the additional ancillary parts For instance you should have an easier why to allow system owners to easily be able to change the battery charge setting via the app instead of needing to access a webpage from a PC!!! It’s 2023!!! Come on guys let get this sorted! ### 1/5 — Bad customer service *2023-02-02, version 3.15* Terrible customer service: very polite over the phone but absolutely useless. I kept calling them reporting the same problem for many months but they could not visit and fix. For money they charge for installation (highly overpriced) they should be better with their service to support their equipment. Not happy at all!! ### 1/5 — Never worked *2023-01-19, version 3.15* I have my system installed almost 2 years ago and it never worked. I already install the app and other similar apps and it doesn’t show me my system. My installed went bankrupt and never replay back. I’m so frustrated, please help me ### 1/5 — Not too good *2023-01-15, version 3.15* Keeps asking to download app and never connected to inverter show what production is but not usage ### 1/5 — Logging in *2022-12-06, version 3.15* I cant log in. It says an email has been sent to my account but when i look there is no email to reset my password. Heeeelp!!! ### 4/5 — Missing EV charger icon *2022-11-09, version 3.15* My system consists of the Solar Edge Inverter, Backup Unit, EV charger and 2 LG batteries. I updated the firmware in the inverter and the charger on abou 11/04/22 and now the icon for the EV charger has disappeared. You can no longer tell how electricity is flowing to the car and to the home separately. ### 1/5 — Not real time monitoring *2022-11-01, version 3.15* This app no longer views solar panels in real time . Very disappointed in it and I would not recommend it if you want real time monitoring. ### 1/5 — Connection Error *2022-10-30, version 3.15* Half of the time that is the status you get. The web app can connect with their servers; just this app has difficulty ### 4/5 — Enjoying the app *2022-10-29, version 3.15* I love you always think I have one suggestion Please mate time larger so I cat ## Most critical reviews (10 lowest-rated) ### 1/5 — it’s not cool.. how many different sites do i have to go to to get this done *2024-11-03, version 3.16.2* it’s not cool.. how many different sites do i have to go to to get this done ### 1/5 — Battery power is not shown *2024-08-10, version 3.15* The battery icon which tells you how much power you have remaining in the battery is at 0% . Terrible updates with poor customer service support. Even installer cannot tell me why I cannot see the battery power ### 1/5 — Inaccurate and unusable *2024-07-15, version 3.15* This app is totally unusable, it’s always delayed in reporting the numbers, it used to work ok but a few months ago it stopped doing so… Need to mention that going on the website it shows live and the numbers are reported ok, it’s just their app bad… ### 1/5 — No dan servicio, insociable localizarlos *2024-06-17, version 3.15* Estas per ### 1/5 — Endless updates *2024-02-26, version 3.15* Why not update inverters automatically? I’m sick of going to a customer just to be forced to update for 20 minutes before I can do any work. ### 1/5 — No longer usable. *2024-01-24, version 3.15* I have an older iPad and this application will no longer let me use it I think that’s horrible that they upgrade things specifically to exclude you from using them bad business ### 1/5 — Fort Knox would be easier *2023-08-21, version 3.15* The security on this app is beyond ridiculous. Why on earth do I need passwords? If someone can open my phone to use the app in the first place, they already have access to far more sensitive information than the output of my solar panels. ### 1/5 — System not working *2023-06-27, version 3.15* Not the beast experience system not working or producing power had issues in the beginning with wrong meter as well giving power back for free to grid. For 12 months and no looks like it has kicked the bucket! Less than 5years old! ### 1/5 — App. *2023-05-24, version 3.15* I tried to get app it said my email or pass word was wrong So I went to forgot password and it would not send me temp password I try 20 time ### 1/5 — Can’t change battery reserve *2023-03-01, version 3.15* It has been so many years since Tesla made it possible to adjust battery reserve in app. Why must we keep suffering? ## Most praised reviews (10 highest-rated) ### 5/5 — I like this app better than new one *2024-11-03, version 3.16.2* I like this app better than the new one ### 5/5 — Wonderful service. *2024-10-26, version 3.16.2* I love the ease with which the system operates . . . very helpful! ### 5/5 — SolarEdge app review Fir Algonquin College *2023-09-10, version 3.15* I appreciate viewing performance on my phone, and the ability to see individual strings. ### 5/5 — Small error in app *2023-08-24, version 3.15* Dont know how to report potential error in app. If opening the Production and Consumption graph, and clicking on a time during the night, the info bubble reports production Watt and consumption Watt, (both values are the same for every timeslot) when production should really be zero. Unless the moon provides the power lol ### 5/5 — Why did they change? *2023-06-28, version 3.15* This app was so much better than the new one! ### 5/5 — Great feedback. I am installer homeowner, I use this daily. *2023-02-05, version 3.15* I installed my own system. This app lets me see production regularly and ensure my investment is performing. I use it several times a week. My only request is the ability to download hourly production figures. ### 5/5 — Jesus *2022-08-28, version 3.15* Great panel ### 5/5 — Well implemented *2022-08-20, version 3.15* Good reliable system ### 5/5 — Bring this back *2022-06-28, version 3.15* This version of the app was significantly better than the new version. Please bring it back. ### 5/5 — Technical support *2022-06-23, version 3.15* As a homeowner who installed his own system, technical support really helps me get through any situation I have and make sure I get the job completed. Great job guys ! 🥇 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*