# Solarity CU Mobile Banking — user reviews > 39 indexed App Store user reviews of Solarity CU Mobile Banking by Solarity Credit Union, rated 3.35/5 from 101 ratings. - Source: https://appshunter.io/ios/app/solarity-cu-mobile-banking/id584555550/reviews - App overview in markdown: https://appshunter.io/ios/app/solarity-cu-mobile-banking/id584555550.md - Rating breakdown: 5★ 46 · 4★ 9 · 3★ 6 · 2★ 10 · 1★ 27 ## Newest reviews (11 of 39) ### 3/5 — Update problems *2022-03-29, version 4.40.107* Every time this app has a new update and erases the Face ID and I have to uninstall and reinstall the app so it can work properly. ### 2/5 — Login is not user-friendly *2022-03-01, version 4.40.107* Would be better if you allowed users the ability to delete characters when entering the password instead of making them restart and re-enter it all over again. ### 3/5 — App *2022-01-06, version 4.40.107* The app only opens half the time. ### 3/5 — Where did the mobile deposit go?! *2021-03-21, version 4.32.127* I’ve been using this app for years and it’s been super convenient but out of nowhere the mobile deposit feature disappeared from my app. I’ve done everything I can think of; logged out and back in, updated the app, deleted and reinstalled the app and still no where to be found. Makes it really hard to deposit checks when I have them. 🙃 ### 4/5 — Where’s the mobile deposit? *2020-10-28, version 4.32.127* I have been using this app for more than a year and it use to have the mobile deposit app which I LOVED and for some reason it’s not there anymore. Other than that this app is really great, never had any problems. ### 2/5 — Update Errors *2020-08-14, version 4.32.127* Newest update is garbage. Removed old features as well as wont allow me into the app now because my device is “jailbroken”. I haven’t had this device Jailbroken in over a year. Fix your app ### 2/5 — Latest update 8/10/20 *2020-08-13, version 4.32.127* Got a 509 error code a couple days ago. Then the app updated. Now it keeps giving me an internal error message and won’t let me login at all. Tried to log in through the website and things don’t look right. ### 1/5 — What the heck *2020-08-12, version 4.32.127* I just wanna know why with the new update on iPhones I can’t log into my account with Face ID anymore?? ### 2/5 — Features are gone *2020-08-12, version 4.32.127* Previous version had facial recognition and thumb print log in capabilities. You’re latest update took those away. Can you bring them back. Thank you ### 2/5 — Bring back biometric log in! *2020-08-12, version 4.32.127* Updated my app yesterday and now I no longer have ability to use biometric log-in on my iPhone, I have to enter password every time. App was great before the upgrade, nothing changed except the ability to use biometric/face recognition to log in. ### 4/5 — Good banking app *2020-05-11, version 4.19.121* It just needs to be updated software and more features ## Most critical reviews (10 lowest-rated) ### 1/5 — Fine before updates *2025-11-26, version 5.14.93* This most recent update broke the login. Ever since then, the webpage has been more useful. ### 1/5 — Not a fan *2025-08-15, version 4.41.131* Went to update only to find out I need updated operating system on my phone. Ugh😩my phone won’t support this system. Wish we had a choice to stay with the old solarity app. ### 1/5 — App no longer works *2025-08-07, version 4.41.131* After the new update yesterday (Version 5.12) it no longer works on ios 15.8.3 and forces you to have ios 16 to download the new update but my iphone doesn’t support that version of ios also the current app on my iphone won’t work either it says a new update is required, if this issue isn’t fixed i will be going to a new credit union in yakima. ### 1/5 — New update actually locked me out of my accounts! *2025-08-06, version 5.12.86* I hate when an app works just fine - never had an issue in over 10 years - then go to log in and am forced to update that app and now my login doesn’t work- when I click the link for help and enter the required verification info - it tells me that my info doesn’t match their records 🤬 furious why launch something if it doesn’t work?!?!? Now I have to contact a branch for help - really? Thanks for making online backing easy! ### 1/5 — I don’t like this new app *2025-08-06, version 4.41.131* I don’t like this new app. I can’t use it with my phone anymore. I can’t afford a new phone. My operating system is not new enough. I was doing ok last week with the old one. ### 1/5 — Won’t work *2023-03-14, version 4.40.107* Ever since a week ago I can’t login anymore. At all. I can login fine on the website but not the app. I don’t know what is wrong and it’s very frustrating. Customer service says it’s working fine. But mines not. Considering switching banks at this point. ### 1/5 — Used to be great *2022-08-23, version 4.40.107* Can’t even sign in now!! ### 1/5 — Middleware software broken *2022-03-10, version 4.40.107* This app is unusable, the app has broken middleware authentication and it broke with the last IOS update, 3 months and still no fix. ### 1/5 — Apple Watch Quick Balance *2021-03-14, version 4.32.127* Quick balance on Apple Watch only works when you open the Solarity app on iPhone. That kind of defeats the person of having the watch app. ### 1/5 — Internal Error *2020-08-17, version 4.32.127* Have not been able to access my account. I get the same message “internal error”. I’ve uninstalled/reinstalled at times. So frustrating!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Convenience *2023-09-27, version 4.41.114* I use the app fairly frequently and rarely have issues. Never had a problem with mobile deposits or transfers and it’s easy to navigate. ### 5/5 — Convenient *2023-07-05, version 4.40.107* Love because it’s easy and convenient to use! ### 5/5 — 5 star *2023-03-04, version 4.40.107* Excellent site easy to use ### 5/5 — My Solarity login and password not working *2022-06-20, version 4.40.107* Why is my login and password not working anymore on my iPhone? ### 5/5 — Great *2020-10-29, version 4.32.127* Great app, love having my stuff handy and accessible ### 5/5 — The PayPal feature is awesome! *2019-04-07, version 4.19.121* I really love this app. I appreciate the ability to use BillPay without logging into my computer and the integration of PayPal is the coolest thing ever. ### 5/5 — Great app *2019-02-13, version 4.19.121* Like the new features ### 5/5 — Awesome biometric security *2019-02-11, version 4.19.121* I like being able to use my fingerprint or my eye for access and security. Moving money is easy. Lots of navigation for anything I need. ### 5/5 — Simple and Secure *2019-02-09, version 4.19.121* I love this app, I can do all my banking with the touch of a finger. I can also unlock my phone with my eye, and keep my debit card turned off until I need it. Depositing checks and paying bills was never easier. I can even track my spending, and create a budget. Thanks Solarity! **Developer response:** Thank you for your feedback! We are happy to hear you are enjoying all of the features. ### 5/5 — Good, solid banking app. *2019-02-07, version 4.19.121* The mobile deposit is a fantastic feature. Logging in with my thumb print works very well and makes it very easy. I haven't needed to log on to my computer to do anything yet. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*