# SOLARMAN Smart — user reviews

> 265 indexed App Store user reviews of SOLARMAN Smart by IGEN Tech Co., Ltd., rated 4.60/5 from 5,772 ratings.

- Source: https://appshunter.io/ios/app/solarman-smart/id1469487897/reviews
- App overview in markdown: https://appshunter.io/ios/app/solarman-smart/id1469487897.md
- Rating breakdown: 5★ 4,552 · 4★ 692 · 3★ 265 · 2★ 96 · 1★ 167

## What do users think of SOLARMAN Smart?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Reliable app
- 💡 Helpful for monitoring solar system
- 🔒 Secure app

**Cons**

- 🐛 Inaccurate data and metrics
- ⏱️ Slow updates and real-time issues
- 🔌 Lack of integration with smart home devices
- 🤔 Confusing UI and navigation

**Commonly reported bugs**

- Registration process issues
- Frequent crashes and login problems
- Inconsistent data display and sync issues

**Most requested features**

- Add ability to control battery and inverter settings
- Improve historical data and export functionality
- Implement push notifications for grid failures and returns
- Provide more detailed consumption and production data

## Newest reviews (16 of 265)

### 4/5 — Remote control feature

*2026-08-03, version 2.3.16*

When are you going to reinstate the remote control feature in this app?

### 3/5 — 10 min sync time TOO MUCH

*2026-07-04, version 2.3.15*

The sync time should be 1 min . 10 min is Too much of waiting time. Kindly decrease it or give an option.

### 2/5 — Total consumption goes to 0 zero

*2026-07-04, version 2.3.15*

I have 6 inverters. After running well the software just stops providing total power consumption. I have to delete everything and reload and it works for a while then stops.

### 2/5 — Great when it works. Too often devices offline

*2026-06-15, version 2.3.14*

Very frustrating in the last week. The app frequently reports that the devices are offline and no data is being recorded. Therefore it’s impossible to monitor what’s happening with the panels, battery and consumption. It’s not good enough that this happens every day now. Please resolve ASAP.

### 3/5 — New version has many issues

*2026-06-14, version 2.3.14*

Forced to upgrade to the new version and frankly it doesn’t work. I tried to re-register my data logger. QR didn’t work so I entered manually after forced to go to screens that didn’t apply only to find out the AP network wouldn’t sync even when I stood next to it. Instruction windows take you to places that don’t work either. Wish I could somehow go back to the earlier version which worked fine for me. Finally got it working after fixing a hardware issue with the logger cable. Still, the sync with the network is cumbersome but doable. Upped to three stars.

### 2/5 — Works when it fancies

*2026-05-31, version 2.3.14*

Sometimes it works, sometimes it doesn’t, not very reliable!

### 4/5 — Add TOU window enable/disable toggles please

*2026-05-17, version 2.3.13*

The app works great for managing my solar system, but I have a feature request that would make TOU mode much more practical:
Please add toggle switches (tick boxes) for individual TOU windows so we can quickly enable/disable them without deleting the schedules entirely.
With variable daily PV generation, some days I want to export during certain windows and other days I don't. Currently I have to manually edit schedules daily, which is annoying.
A simple on/off toggle per TOU window would let us keep our configurations and just activate the ones we need each day based on weather/PV forecast.
This would be a huge workflow improvement.

### 2/5 — No battery status!

*2026-05-12, version 2.3.13*

Uploaded the new Solarman Smart App, and once again no battery charge status on the front screen.  In fact, the only thing it shows is solar output, which is 'fine' but pretty meaningless if you can't also see what you're using or what you've got stored.  Even the inverter's tiny screen shows all of this.  Just ridiculous to have to go through three stages plus scrolling and then seek out battery state of charge buried in a huge list of stats.

So hard to configure, doesn't perform basic functions easily and messy to use.

Well done!

### 4/5 — Great app overall

*2026-03-30, version 2.3.9*

I want to see more statistics like average consumption, maximum production, maximum feed in, minimum production, etc. Also real time widgets. Notifications never work

### 2/5 — not everything works

*2026-03-25, version 2.3.8*

my home page has not updated in 9 days

### 2/5 — Very frustrating

*2026-03-20, version 2.3.8*

Many issues with this, one is the Generator set menu that always returns a failure message when trying to read or set, but actually succeeds! The Gen Voltage and Frequency are not supported by the inverter but are mandatory fields, so returns an error message every time

### 4/5 — Remote control feature

*2026-03-20, version 2.3.8*

Why has it been removed from the phone app and when will it be returned?

### 3/5 — Very frustrating

*2026-03-14, version 2.3.8*

Many issues with this, one is the Generator set menu that always returns a failure message when trying to read or set, but actually succeeds! The Gen Voltage and Frequency are not supported by the inverter but are mandatory fields, so returns an error message every time

### 2/5 — Very frustrating

*2026-01-10, version 2.3.5*

Many issues with this, one is the Generator set menu that always returns a failure message when trying to read or set, but actually succeeds! I think there are high and low settings that the inverter does not support

### 2/5 — Remote control feature

*2025-11-18, version 2.3.0*

Why has it been removed from the phone app and when will it be returned?

### 4/5 — Login issue

*2025-09-22, version 2.2.3*

I’ve been using the app on my iPad for several years.  Now it gives me an Account or Password error at login. However the details work ok on the website.   I’ve reloaded the app but still can’t access it.

## Most critical reviews (10 lowest-rated)

### 1/5 — La aplicación no da información del sistema Pandora

*2026-06-06, version 2.3.14*

Compramos el sistema Pandora con Making power-Billenium LLC en febrero 2026, funcionó la aplicación solo 1 semana aproximada y desde ese momento el SOLARMAN smart hiso actualización y murió, dejó de funcionar. La compañía ha revisado el internet y conectividad y está bien. Muy mal programa remoto 🙁😠😤 de esta aplicación

### 1/5 — App Problems

*2026-03-30, version 2.3.9*

I have tried contacting as my app is not working at all for past 6 months . Send query on feedback no response

### 1/5 — Terrible

*2026-03-19, version 2.3.8*

Constantly getting signed out and it’s very hard to get signed in again

### 1/5 — New version has many issues

*2026-02-27, version 2.3.6*

Forced to upgrade to the new version and frankly it doesn’t work. I tried to re-register my data logger. QR didn’t work so I entered manually after forced to go to screens that didn’t apply only to find out the AP network wouldn’t sync even when I stood next to it. Instruction windows take you to places that don’t work either. Wish I could somehow go back to the earlier version which worked fine for me.

### 1/5 — Won’t accept Australian phone numbers!

*2025-12-21, version 2.3.3*

My battery supplier (in Australia) recommended this app for my solar/battery system, and its setup does allow users to choose Australia as the country/region, but then doesn’t accept Australian phone numbers in the phone number field, so I can’t establish an account. Very confusing and frustrating.

### 1/5 — Missing %

*2025-11-29, version 2.3.2*

Where have the setting gone to set min generator start / battery percentage ?

### 1/5 — Remote access

*2025-11-19, version 2.3.0*

It’s same they keep removing the remote access , after each update . Can you please re add this functionality

### 1/5 — Can't Login

*2025-10-19, version 2.2.6*

I can't login because app won't allow selection of a UK country phone number. Weird. Website is OK but app isn't.

### 1/5 — Non-existent technical support

*2025-09-17, version 2.2.3*

We have no data coming through the app and need support. We’ve called SIX times and sent TWO messages through the app. Nobody has responded. NO RETURN CALL!!!! We have had enough and will be going to the Ombudsman.

### 1/5 — Stopped working after update

*2025-09-13, version 2.2.3*

Since update been unable to access my account

## Most praised reviews (10 highest-rated)

### 5/5 — Battery voltage?

*2026-04-05, version 2.3.9*

I like using the app. But is there anyway to change the main display setting? Program battery voltage instead of percentage?

### 5/5 — This app is great.

*2026-01-22, version 2.3.6*

The app is great. Just a few improvements would make it exceptional. If we could get widgets that autoload and show the current usage, status etc would be a game changer. Also an Alexa skill so that it can be integrated with my smart system would be great.

### 5/5 — Love this app

*2025-10-06, version 2.2.3*

Makes monitoring my system possible over WiFi. Couldn’t figure out app that the manufacturer wanted me to use. This one was a snap to set up.

### 5/5 — Update issues

*2025-09-17, version 2.2.3*

hello after updating the username and password as u asked ! there is a glitch in the app now 
it doesnt show the solar energy anymore 
so the panels are always “zero” although i checked the inverter screen and the solar pannels are working properly but this is not reflected in the application!
example if im getting lets say 1.7 kw from the solar pannels (seen on the inverter screen : Deye) if i look at the app it show 0 w from the solar pannels and its not showing exactly the right % of the battery !!! 
can u advise please ?

### 5/5 — Rashid Shafi

*2025-07-31, version 2.2.0*

The app works well and is very useful for solar monitoring. Just one issue, the country list for phone numbers is limited. Please add Pakistan to make the app more accessible for users here. Thanks!

### 5/5 — new update

*2025-06-27, version 2.2.0*

i like dark mod is nice

### 5/5 — Good app with some missing features

*2025-05-22*

Overall a good app but surely can have a few improvements:
- should have custom billing cycle in reports section. 
- there should be auto-refresh ping based or push based updates of new data. 
- export a report would be a cool feature to have.

### 5/5 — Much improved UI

*2025-02-10, version 2.1.0*

A really welcome update to the UI. Looks good and works well, so far no issues.

### 5/5 — New update

*2025-02-09, version 2.1.0*

The new update is awesome a lot better to use and I like how you can see your solar system/panels working again. 👍🏼

### 5/5 — Amazing

*2025-02-09, version 2.1.0*

I left a review not long ago, advising the app needs a fresh look and the weather is wrong… surprised to see they listened and changed things so quickly.. lovely looking application and thanks for listening

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
