# SolarWinds Customer Success

> Mobile extension of SolarWinds Customer Portal for account and product tool access. (iPhone/iPad app by Samanage.)

- Source: https://appshunter.io/ios/app/solarwinds-customer-success/id1604160509 (this page in markdown: same URL + `.md`)
- Developer: [Samanage](https://appshunter.io/developer/1033018361)
- Category: Business, Utilities
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 12.0 · 21 MB
- Languages: English
- Released: 2022-08-04
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/solarwinds-customer-success/id1604160509/reviews.md

## What is SolarWinds Customer Success?

Need help on the go? SolarWinds® Customer Success mobile application is an extension of Solarwinds Customer Portal that gives you quick access to account information and product tools.
    


- Get notified faster with real-time notifications 
- Access product-specific information including license details, activation keys, release notes, and technical documentation 
- Create and view support case details, including the status of your reported cases 
- View basic account information such as linked accounts and switch between account profiles
 

Note: It is required that you have a SolarWinds Customer Portal log in to access the Customer Success mobile app. Some features and functionality are limited within the mobile app and will still require that you access the Customer Portal directly. These features and functionality are not limited to but may include things such as Account Administration, License Renewal, Software Downloads, and Upgrades and License Additions for example.

## Key features

- Real-time notifications
- Product information access
- Support case management
- Account information viewing
- Switch between account profiles


## Frequently asked questions about SolarWinds Customer Success

### What is SolarWinds Customer Success?

SolarWinds Customer Success is a mobile application that extends the functionality of the SolarWinds Customer Portal, providing users with on-the-go access to account information and product tools.

### Do I need an account to use SolarWinds Customer Success?

Yes, a SolarWinds Customer Portal login is required to access the Customer Success mobile app. Some advanced features remain exclusive to the web portal.

### What kind of product information can I access?

You can access product-specific details including license information, activation keys, release notes, and technical documentation directly through the app.

### How does SolarWinds Customer Success help with support cases?

The app allows you to create and view the status of your reported support cases, keeping you updated on their progress without needing to access the full portal.

### Can I manage multiple SolarWinds accounts with this app?

Yes, you can view basic account information such as linked accounts and easily switch between different account profiles within the mobile application.

### Is SolarWinds Customer Success available on all devices?

Currently, SolarWinds Customer Success is supported on iPhone and iPod devices, with an age rating of 4+.

### How often is SolarWinds Customer Success updated?

The app was last updated on August 5, 2022, with version 1.0. Information on future update frequency is not provided.

### Does SolarWinds Customer Success have ads?

No, SolarWinds Customer Success does not contain advertisements.

## Version history (last 1 release)

### 1.0 — 2022-08-05

No release notes.

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## Related topics

[solarwinds service desk](https://appshunter.io/ios/topics/solarwinds-service-desk) · [swcs](https://appshunter.io/ios/topics/swcs)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*