# SOLE SERIOUSS — user reviews > 92 indexed App Store user reviews of SOLE SERIOUSS by Soleseriouss LLC, rated 4.49/5 from 694 ratings. - Source: https://appshunter.io/ios/app/sole-seriouss/id1539836170/reviews - App overview in markdown: https://appshunter.io/ios/app/sole-seriouss/id1539836170.md - Rating breakdown: 5★ 559 · 4★ 39 · 3★ 28 · 2★ 13 · 1★ 52 ## What do users think of SOLE SERIOUSS? Overall sentiment: positive **Pros** - 🚀 Fast shipping - 👍 Easy to use app - 🔒 Authentic products - 💰 Reasonable prices - 🔥 Great selection of sneakers - 🎁 Loyalty program/rewards - 📦 Secure packaging - 🤝 Responsive customer service **Cons** - 🐛 Delayed/cancelled orders - 🤔 Questionable pre-order practices - 🚫 Difficulty getting refunds - 📆 Slow shipping at times - 💬 Poor communication on order status **Commonly reported bugs** - Filters not working properly - App crashes/freezes **Most requested features** - Improved pre-order system - Better order tracking - Faster shipping options - More payment methods ## Newest reviews (11 of 92) ### 4/5 — sole *2022-08-27, version 4.8* Good app ### 2/5 — Slow at shipping shoes *2022-03-01, version 3.4* I’ve ordered some shoes from them it’s already been couple months and they still haven’t yet shipped it out and they’re excuse is because “ they are waiting for them to come “ but my thing is why would people pay extra money and just to not recieved it months later after the RELEASE date 🤨 ### 5/5 — App low key *2022-02-12, version 3.4* I like this app not a lot of people know about it and the prices not overboard 10/10 ### 5/5 — Incredible service *2022-01-20, version 3.3* I’m a repeat customer since 2016 and everything is A+: Quality of kicks, Fast shipping and pre orders that ACTUALLY WORK! I love the fact that I just DLd the app and all my past purchases are in my order history too. ### 3/5 — Filters not working *2021-12-20, version 3.3* Not sure if it’s just me but any filter I choose doesn’t apply. ### 5/5 — Got my shoes today *2021-12-18, version 3.3* I ordered some yeezys that I wanted Wednesday and i got the UPS 2nd Day Air shipping and I just got them today. I am extremely satisfied and will be ordering again soon. ### 5/5 — Best of the best *2021-11-29, version 3.3* Ordered my sneakers and got them the very next day. SUPER fast delivery. Shoes are authentic and beautiful. Best sneaker app. ### 5/5 — My plug 🔌 *2021-11-11, version 3.1* I love this app so much . This was my first time ordering from them the shipping was very fast and all my shoes look so good.♥️ ### 5/5 — Sole Seriouss *2021-10-28, version 3.1* I was really skeptical about this app but now after trying it I love it I ordered my shoes not even a week ago and they got here soo fast it was the same price as inside the store and I didn’t have to pay extra for faster shipping really recommended ### 5/5 — Gained a new customer *2021-10-23, version 3* I purchased my first kicks from them and i was a little iffy but i did my reviews here online and on social media and all were good i spoke to who i believe was the owner and he def made it clear that the sneakers are verified n checked and he also recommended that i cud take them to a top sneaker consignment store n get them checked and i did as well as got them verified through the check check app and it was all a pass! Sneakers are 100% legit and gets shipped immediately! Will def be purchasing more sneakers!!! ### 5/5 — Great App! *2021-09-15, version 2.8* Decent prices, Everything is Legit, and the fastest shipping of any app, sneaks are here within a couple days, amazing service! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammers *2026-03-29, version 7.0.11* Bought shoes worth $540 and its been 3 months since i bought them and I never received them. I filed a dispute with my bank to get my money back, and I did try emailing sole seriouss to cancel order and to agree to give me a refund and sole seriouss replied asking for me to close my dispute. I am not dumb, they want me to close my dispute so they wont be forced to give me my refund and they can then lie to try to keep my money. Theyre a scam site. Do not buy anything from them ### 1/5 — Preorders *2026-02-25, version 7.0.11* Don’t use this app or company. The point in preorders is to guarantee you get what you ordered and they can’t. Not worth paying money months in advance for them to cancel your order weeks after release. ### 1/5 — Scammers *2025-02-19, version 7.0.6* I placed an order for some jordan retro 3 valentine a couple of weeks ago and they don't arrive and when I've looked for customer service you don't respond and if you leave comments on their social networks they delete them they are a disgusting scam ### 1/5 — Horrible shoe app *2023-05-26, version 5.8* App is horrible they give discount codes and don’t allow you to use them site and app is a complete scam. Also none of the shoes are Verified it’s all lies all sneakers may be fake ### 1/5 — Worst Sneaker App *2022-05-10, version 4.3* Between me && my fiancé we have ordered shoes at least 5 times never once received a pair of shoes. Multiple times they have pushed back the release dates even tho the shoes came out. They make it basically impossible to get a refund unless you have screenshots && proof of everything. Deleted the app!! ### 1/5 — Scammers delight *2022-04-13, version 4.1* This company is a sham. I’ve had two orders cancelled because they ran out of “stock”. Aka sold it for a higher price. Pre-ordered some Jordans almost a year before release. Once they were released, I heard nothing from the company. I reached out by email asking when I can expect shipment, they quickly responded with “we are two weeks behind on orders, we will email you when it’s shipped. BUT if you’d like to cancel your order we will give you a full refund” When I got that response, I knew they would never fulfill my order. Waited another two months. Nothing. Don’t by from these flippers. They are a sham. ### 1/5 — Never preorder from this site *2022-04-10, version 4* I preordered some shoes over 8months ago and guess what I’m still waiting for a email or message on the app. Has anyone got a refund because I want to know how I can do that ### 1/5 — Horrible *2022-02-15, version 3.4* The worst app I ever used since the internet ### 1/5 — Trash company *2022-01-10, version 3.3* Worst customer service experience I have ever had. If you’re ok with waiting months for your orders then use this company. If you want ur kicks in a timely manner then use eBay. This app and company are complete trash ### 1/5 — Nah. *2021-09-02, version 2.8* Preordered ochres July 10th with expected release for late July. Release was August 2nd but never got the shoes. After having my money for almost 2 months they sent an email today saying they canceled my order because they suspected it was fraudulent 🤨🧐 A minute later they sent an email saying they canceled my order due to an “unforeseen delayed shipment.” Sounds fishy. I’ll pass. Wouldn’t recommend. Only used because someone recommended, clearly a mistake 👎🏽 ## Most praised reviews (10 highest-rated) ### 5/5 — A+++++++ *2023-10-05, version 6.3.1* Been shopping with them for a few years now never disappoints great prices and very responsive. ### 5/5 — I love this app it’s easy to use *2023-06-26, version 6* Amazing shoes for everyone I love it ### 5/5 — 3,4,1,1 *2023-06-03, version 5.8* I got cardinal, black canvas, taxi and lose and found chicago ### 5/5 — Extremely pleased *2023-04-05, version 5.7* Recently ordered from here. I was very happy with my purchase and the speed in which it shipped. I'll definitely be doing more shopping with them and I highly recommend you do the same. ### 5/5 — The best! *2023-02-07, version 5.5* Sole Seriouss always has what I’m looking for. App is easy to navigate and I haven’t ran into any issues. I am always more than satisfied with my orders. They have gained a loyal customer out of me ### 5/5 — Great Service + App *2023-02-07, version 5.5* Have been using the Sole Seriouss App for years. I was frequently a pre order shopper and I could always count on them to deliver new heat. I love the variety they have to offer and the app is seamless and makes my shopping experience easy and efficient. 10/10! Love Sole Seriouss! ### 5/5 — the best shoe plug ! *2022-09-16, version 4.8* I was kinda nervous to order at first since I had never used them before, but the customer service was ON POINT. They respond so quick and I literally got my shoes in 5 days after purchasing. Definitely will be ordering again ! ### 5/5 — Great app, inventory & shipping *2022-08-10, version 4.6* LET ME TALK ABOUT THE SHIPPING FIRST! AMAZING FAST! The Sole Seriouss app is super easy to get a hang of, it's super convenient as it lets you know when they restock on items. They have an extensive inventory of shoes, sneakers, collectibles and other items! They have a points program that allows you to get discounts for buying with them! Make an account when you download it, it helps so much and unlocks many features! **Developer response:** Hey, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! Best regards, SOLE SERIOUSS ### 5/5 — The Best Sneaker Plug 🤞🏼🔥 *2022-06-28, version 4.5* Sole Seriouss is the best! They have great prices, fast shipping, and most important; all items are AUTHENTIC🙏🏼. The app is easy to use and there are multiple payment methods available. Highly recommend you use this app if you’re looking to purchase shoes, streetwear, etc. ### 5/5 — best app *2022-06-09, version 4.4* this app is so good cheap and reliable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*