# Solenis Remote Guidance — Merged Reality Support

> Real-time merged reality video collaboration for remote assistance and problem-solving. (iPhone/iPad app by Help Lightning, Inc.)

- Source: https://appshunter.io/ios/app/solenis-remote-guidance/id1453214181 (this page in markdown: same URL + `.md`)
- Developer: [Help Lightning, Inc](https://appshunter.io/developer/867775339)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 18.0 · 168 MB
- Languages: American English, French (France), German (Germany), Italian, Japanese, Korean, European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2019-02-20
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/solenis-remote-guidance/id1453214181/reviews.md

## What is Solenis Remote Guidance?

Merged Reality and Virtual Interaction — digitally merge two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere. Instantly. Diversey Remote Guidance offers the most practical and useful application of Augmented Reality available in the App Store.

Diversey Remote Guidance delivers patented, merged reality, and virtual interactive presence technologies for users needing help solving problems globally, regionally, and locally. Mobile merged reality and virtual interaction allows digital merging of two real-time views blending local and remote collaborative video streams.

Experts can visually collaborate, assist with issues, and resolve problems as though they were working side-by-side with a colleague or customer. Use Diversey Remote Guidance to give or receive interactive help anywhere, instantly.

## Key features

- Merged reality video streaming
- Real-time collaborative views
- Interactive remote assistance
- Global problem-solving
- Virtual presence technology


## Frequently asked questions about Solenis Remote Guidance

### What is Solenis Remote Guidance?

Solenis Remote Guidance is a business application that uses merged reality to allow real-time collaborative video streaming. It blends local and remote views to provide interactive help and problem-solving assistance anywhere.

### How does Solenis Remote Guidance work?

The app digitally merges two real-time video streams, enabling experts to visually collaborate and assist users as if they were physically present. This facilitates immediate interactive guidance for resolving issues.

### Is Solenis Remote Guidance free to use?

Yes, Solenis Remote Guidance is available for free. There are no in-app purchases or advertisements mentioned in its current offering.

### What devices is Solenis Remote Guidance available on?

Solenis Remote Guidance is compatible with both iPhones and iPads, offering its merged reality support across Apple's mobile device ecosystem.

### How often is Solenis Remote Guidance updated?

The app was last updated on May 11, 2026, with version 26.5.10. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the age rating for Solenis Remote Guidance?

Solenis Remote Guidance has an age rating of 4+, making it suitable for a broad audience without content restrictions.

### Who developed Solenis Remote Guidance?

Solenis Remote Guidance was developed by Help Lightning, Inc., a company focused on providing remote assistance and collaboration solutions.

### What is the user sentiment for Solenis Remote Guidance?

Based on the provided data, Solenis Remote Guidance has a perfect 5.0-star rating from 3 reviews, indicating very positive user sentiment.

## Version history (last 5 releases)

### 26.5.39 — 2026-08-20

Bug fixes and performance improvement

### 26.5.38 — 2026-08-12

Bug fixes and performance improvement

### 26.5.33 — 2026-08-11

Bug fixes and performance improvement

### 26.5.32 — 2026-07-30

Bug fixes and performance improvement

### 26.5.17 — 2026-06-02

Bug fixes and performance improvement.

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## More apps by Help Lightning, Inc

- [Help Lightning](https://appshunter.io/ios/app/help-lightning/id867775336)
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- [Castrol Virtual Engineer](https://appshunter.io/ios/app/castrol-virtual-engineer/id6474761415)
- [IFS Remote Assist](https://appshunter.io/ios/app/ifs-remote-assist/id6475794081)
- [Virtual Assist (By Ecolab)](https://appshunter.io/ios/app/virtual-assist-by-ecolab/id6738227225)

All apps by Help Lightning, Inc: https://appshunter.io/developer/867775339

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*