# Solera National Bank Mobile — user reviews > 20 indexed App Store user reviews of Solera National Bank Mobile by Solera National Bank, rated 4.80/5 from 1,096 ratings. - Source: https://appshunter.io/ios/app/solera-national-bank-mobile/id698961892/reviews - App overview in markdown: https://appshunter.io/ios/app/solera-national-bank-mobile/id698961892.md - Rating breakdown: 5★ 991 · 4★ 66 · 3★ 22 · 2★ 6 · 1★ 11 ## What do users think of Solera National Bank Mobile? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Streamlined and efficient - 🔒 Secure password handling **Cons** - 🐛 App crashes and freezes - 🤖 Compatibility issues with iOS updates - ⚠️ Unreliable deposit functionality **Commonly reported bugs** - App crashes on launch - Deposit failures and rejections - Compatibility problems with iOS 16.4 **Most requested features** - Password saving and autofill - Improved check deposit reliability - Enhanced mobile banking features ## Most critical reviews (10 lowest-rated) ### 1/5 — App crash *2023-05-02* Please fix the app. ### 1/5 — Unusable *2023-04-22* Still just crashes. Is this going to get a response or something? Anything? ### 1/5 — Quits immediately *2023-04-20* Quits as soon as we launch. Going on for over month. Surprising no one is interested in fixing it for so long despite letting them know. Seems kind of purposeful give there is a charge for wires and one cannot deposit checks without the app and will be forced to wire. ### 1/5 — Doesn’t work at all *2023-04-12* App crashes upon opening, I can’t get past a 5 second splash screen and then it crashes. ### 1/5 — App keeps crashing *2023-04-04* I have reinstalled the app multiple times that continues to crash as it opens. I cannot get into the app. Please fix asap. ### 1/5 — App not working IOS 16.4 *2023-03-31* App crashes after IOS 16.4 update. Reported to bank via phone today. App will no longer open past the splash screen before it crashes. ### 1/5 — No work *2021-06-18, version 7.2.1* New mobile app doesn’t work. Phone number to ask about how to make it work also doesn’t work. ### 1/5 — Crashes w iOS 12.1 *2018-11-19, version 4.2.27.840* The app tries to update but crashes. Needs to be fixed, otherwise it’s totally useless. ### 2/5 — Is it ever going to work again? *2023-04-17* App really was pretty great but for two weeks now, it doesn’t work at all. Having to mail checks for deposit. Bank is aware app isn’t working. I’m just not sure why it is not corrected yet. Anytime soon? ### 2/5 — Poor Customer Service *2020-01-05, version 4.4.13.826* Deposit using App not reliable method to deposit funds ## Most praised reviews (10 highest-rated) ### 5/5 — Keeps crashing. Please fix. *2023-05-01* Hi this app keeps crashing. Please fix it. ### 5/5 — Very useful app *2022-01-18, version 7.9.2.4923* User friendly and very helpful. One bug I’m seeing though - when I go to an account and hit Details in upper right corner the app crashes (iOS 15.2) ### 5/5 — MaBear! *2020-10-28, version 4.4.13.826* This is my first time doing a mobile deposit with any bank. Setting up the app and making the deposit was so easy! ### 5/5 — Best bank ever!! *2020-03-05, version 4.4.13.826* Unmatched customer service!! ### 5/5 — Friendly and professional! *2019-04-15, version 4.4.12.366* The team at Solera is very friendly and professional. I have enjoyed working with them. ### 5/5 — Love this app *2018-08-21, version 4.2.27.840* I am not local to the bank so I use the app to view my account detail and most importantly, deposit checks. Works like a charm for me. Also, I like having to type in my password. It feels more secure. ### 5/5 — Requires you to hand type password each time *2018-04-23, version 4.2.0* The app works. But if you are using an iPhone 10 it does not use the security system or allow you to save the password. So each time you have to type the password..... it would get more stars if it did not require you to do this on a secure device. It will also reject pictures if the light is low, and the bank itself will reject checks if you don’t put the exact language on the endorsement... ### 5/5 — Easy Interface *2018-03-22, version 4.2.0* Streamlined and easy to use. Easiest bank app I’ve used. ### 4/5 — Flexible and dependable *2021-11-02, version 7.7.2.4167* I have done business checking and a self directed 401k. The bank has been able to handle the complexity and all transactions have been remote and online. ### 3/5 — Password Saving Poor *2022-07-09, version 7.9.2.4923* Unlike 99.9% of companies and apps, this Bank’s website and app save your password under a totally unrelated name (fundsexpress.com). So if you forget it or are searching for it in your keychain, good luck. Why it isn’t saved under solerabank.com (or anything to do with Solera) defies logic, but apparently they are aware and working to fix. TBD --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*