# SolisCloud — user reviews

> 534 indexed App Store user reviews of SolisCloud by Ginlong Technologies Co., Ltd., rated 3.80/5 from 57 ratings.

- Source: https://appshunter.io/ios/app/soliscloud/id1371324452/reviews
- App overview in markdown: https://appshunter.io/ios/app/soliscloud/id1371324452.md
- Rating breakdown: 5★ 27 · 4★ 11 · 3★ 5 · 2★ 6 · 1★ 8

## What do users think of SolisCloud?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient monitoring
- 🔋 Useful battery management
- 👍 Clear data visualization
- 💡 Customizable settings

**Cons**

- 🐛 Inaccurate data reporting
- 🕰️ Slow data refresh rate
- 🤔 Confusing user interface
- 🌐 Connectivity issues

**Commonly reported bugs**

- Inconsistent data across app and inverter
- Incorrect energy consumption/generation calculations
- Frequent app crashes and freezes
- Inability to connect to Wi-Fi or data logger

**Most requested features**

- Live data view
- Export data to spreadsheet
- Improved battery charging/discharging controls
- Customizable data views
- Faster data refresh rate

## Newest reviews (18 of 534)

### 2/5 — Bad

*2026-08-17, version 5.3.052*

I use this app for solis solar inverter & every time i use it i have to log in in a very boring steps.

### 3/5 — Realtime data not working

*2026-08-06, version 5.3.051*

Realtime data not working after updating the app to new version

### 4/5 — Could be improved

*2026-08-02, version 5.3.031*

Some of the colors of the graphs are too similar to 
each other that the difference is not easily distinguishable. Also, the parameters I set should stick until I change them. They keep resetting every time I open the app. This is so annoying.

### 2/5 — Set up is proving to be difficult

*2026-07-25, version 5.3.031*

Set up is asking to me to configure the data logger for the wifi connection but it does not allow me to enter the name of the wifi and password, I’m actually stuck on this process and now cannot view my data

### 2/5 — Latest version faulty

*2026-07-10, version 5.3.003*

Updated to the latest version, now have no live load showing. Not an inverter or CT clamp issue, it’s purely down to the latest update.

### 4/5 — User Enabled Shortcuts

*2026-07-08, version 5.3.003*

Overall I find the app good, the visual information make it easy to understand and I enjoy looking at how the power is flowing. If one thing could really make this great is user enabled shortcuts. Right now it takes me 6 steps to get to adding my own charge time. During winter, I could be doing this daily and do find it annoying needing to go through the 6 steps each time. A quick actions or shortcuts to most used features would be a welcomed UX update

### 2/5 — After upgrading

*2026-07-07, version 5.3.001*

After upgrading to version 5.3.001, the 5kW inverter's AV charging power dropped from 4.6kW to 3.2kW. Please fix this issue.

### 3/5 — Missing

*2026-07-06, version 5.3.001*

After latest update to V5.3.001 missing PV Analysis chart. Please back.

### 2/5 — Não funciona direito IPhone

*2026-06-26*

No app ele não deixa instalar a Wi-Fi em dattaloggers quando uso celular iPhone, mas em celular Android vai normal

### 3/5 — The delay

*2026-06-12, version 5.2.501*

The app is delayed by minutes from the actual work on the inverter itself

### 2/5 — Mr

*2026-05-13, version 5.2.401*

Since the last update, I can’t login it keeps telling me to change my password and I can’t do it something wrong somewhere

### 2/5 — New luck UI has gone 😩

*2026-05-07, version 5.2.401*

Up until recently it had the UI like your pictures but has now gone back to the UI that is not so good.

### 3/5 — Time to update

*2026-05-06, version 5.2.401*

This app has it value but it would be so much more useful if it would refresh itself more often. The time delay is so frustrating.

### 4/5 — Informative

*2026-05-06, version 5.2.401*

App contains detailed real time information on how system is performing. You can also look at monthly, yearly and since installation data

### 4/5 — Under rated app

*2026-05-06, version 5.2.401*

Surprisingly the app is working well on my iPhone despite not so great ratings. I do not have any issues and it just does the job admittedly the inverter functionality can not be controlled entirely from the app which is a safety feature imho

### 3/5 — Font is too small impossible to read!

*2026-05-04, version 5.2.303*

The app is ok however with the latest update the fonts used are tiny! I am struggling to read numbers even with reading glasses on. Please please use larger text!

### 2/5 — Add Dark Mode

*2026-04-30, version 5.2.303*

Add dark mode and fix sliding function on graphs. No point of having graphs on a touch screen if you have to tap on different points of the curve

### 4/5 — Appearance

*2026-04-30, version 5.2.303*

The flow chart showing where the electricity is going is very useful, however can you please change the colour of the battery segment. When it is charging the colour is a dark solid colour making it impossible to read the percentage change state of the battery. Please use a pastel colour.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible App

*2026-08-08, version 5.3.051*

Very difficult to setup

### 1/5 — Pathetic

*2026-07-31, version 5.3.031*

I am computer literate and this is impossible to do. Stupid app that refuses to connect

### 1/5 — Wifi setup makes no sense

*2026-07-26, version 5.3.031*

App says “Connect to data logger WiFi network. But don’t disconnect from current WiFi”. You can’t connect to 2 WiFi’s at once and the app just errors no matter what you do from there.

### 1/5 — Useless

*2026-07-20, version 5.3.031*

This would be the most unfriendly app I have ever used. With the aid of ChatGpt and other AI tools myself and daughter spent the best part of 3 hours attempting to get the app to respond with our WiFi network. All to no avail. 
It picked up everything but would not connect with our network making it unusable. 
We are not new to networking and have many other devices working with no issues. Unfortunately this app caused more problems than we were prepared to deal with. We both have uninstalled it.

### 1/5 — Shocker of an app.

*2026-06-16, version 5.2.503*

Ignores user feedback. Slow, cluttered , outdated and can’t see battery SOC

### 1/5 — Recent change is costing me money

*2026-05-27, version 5.2.412*

A recent update somewhere in the system now means I’m constantly drawing 50w from the grid, even when the sun shines and the battery is full. It’s only about 20p a day but that’s about £70 over a year…

### 1/5 — Terrible slow app

*2026-05-26, version 5.2.412*

This is shockingly bad. So slow to update. Tells you what is happening 10 minutes ago. Always times out. No ability to put the battery in a timed standby from the main menu. Hence charging your car will drain the solar battery.

### 1/5 — Scam app

*2026-05-11, version 5.2.401*

No longer working with my sola

### 1/5 — No longer accepting my log in details

*2026-04-18, version 5.2.303*

Previous versions worked fine, updated and now none of my login details work

### 1/5 — Latest update

*2026-04-09, version 5.2.301*

Congratulations to the genius who decided to make the SOC green, thus rendering it unreadable.

## Most praised reviews (10 highest-rated)

### 5/5 — Dark theme

*2026-07-09, version 5.3.003*

Should have dark theme and iphone widgets

### 5/5 — Solar Control

*2026-07-06, version 5.3.001*

Easy to use

### 5/5 — Very Comprehensive App

*2026-05-19, version 5.2.401*

There is so much information and detail which is online generating instant results and stats which is also saved and available whenever needed. The app is responsive and easy to use but has sooo much detail and sooo many options it could overwhelm users not so tech savvy.

### 5/5 — The AI options are amazing!!

*2026-05-06, version 5.2.401*

Having been using the app for years and the new AI functionality makes it so much easier to manage my agile tariff

### 5/5 — Best in class now

*2026-04-15, version 5.2.303*

Use to be rough but they do regular updates and now it’s great!

### 5/5 — Very long lag UPDATE UPDATE

*2026-03-31, version 5.2.232*

i had hoped that there’d be some update to improve the lag but this hasn’t happened. It states on the app description that it is in realtime. I’m not sure what the Solis definition of realtime is but mine is, realtime!!  Not 5 minutes. Please look into this   

UPDATE: 25 MARCH. 
Thanks to someone on facebook, I saw that there was a firmware update regarding time lag. I contacted Solis & asked them to sort it out. They did & the time lag has now gone from 5 minutes to 1 minute. Excellent work from Solis Europe support team. 


I had a LuxPower previously, which I was very pleased with. This app seems to take forever to catch up. The lag from the inverter is between 3-6 minutes & is unacceptable. It’s not practical for me to constantly look at the inverter as it’s in the loft & I’m 76. What’s the point of an app that isn’t accurate? Very disappointing…
IVE JUST NOTICED that one of the features listed here is realtime.

I still stand by what I’ve written here, however, I have needed to be in touch with Solis support recently. I can only give them *****. Their support has been excellent. They reply to emails usually within the hour & have resolved my many issues and queries. One thing I would point out is, if you contact them you will get a ticket number & that will continue as you back & forth with them. However, if you subsequently have another question or issue, you will need to make a fresh query & acquire a new ticket. This too will be dealt with swiftly.

### 5/5 — Update

*2026-01-31, version 5.2.102*

I’ve been using the app for years and it had improved tremendously. However the latest change will not let me open it. The account has an old email address which has not been changed by Solis. But now I have to give a more complicated password to enter but can’t change it without verifying the email. Please could someone contact me. Thanks

### 5/5 — Need an IPad app

*2026-01-29, version 5.2.102*

Hello the app has good features but we need it to be compatible with the iPad!!

### 5/5 — Solis

*2026-01-13, version 5.2.101*

Super application avec la nouvelle mise à jour 2026 !!! 
Moderne et complète

### 5/5 — Update fixed missing data

*2025-12-29, version 5.2.002*

Thank you for bringing PV generated back into all the historic data.  I use this often, and had to use my Android device for a while during the iOS app glitch.  It’s now excellent again!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
