# Solitaire Club:Klondike — user reviews > 46 indexed App Store user reviews of Solitaire Club by IGT Media Holdings, Inc., rated 3.52/5 from 112 ratings. - Source: https://appshunter.io/ios/app/solitaire-clubklondike/id6698875937/reviews - App overview in markdown: https://appshunter.io/ios/app/solitaire-clubklondike/id6698875937.md - Rating breakdown: 5★ 59 · 4★ 11 · 3★ 3 · 2★ 7 · 1★ 32 ## What do users think of Solitaire Club? Overall sentiment: negative **Pros** - 💛💚🩵💜 Love love love **Cons** - 🐛 Kept freezing - 🐛 No history page -blank screen - 🐛 Why isn't it showing me the cash balance anymore??? - 🐛 Not Cashing out to PayPal - 🐛 Fun game but PayPal doesn't work - 🐛 Withdrawal not available - 🐛 No withdrawal? **Commonly reported bugs** - I have cashed out and nothing has been deposited to my paypal account. I have emailed the email given and no reply. The amount cashed out isn't even showing in the history record on the application anymore! - Every time I cash out the transaction disappears off of the review screen please fix. - I have got $200 and when I go to cash out out telling me that I have no withdrawals available? Why is this? - I won $1,000 and cent I did not see nothing to my PayPal please I need to pay a lot of bills. If see it in my PayPal then I will give stars. - I have rated this game a 5* so that every one that reads this will know why. This is the 2nd time I have cashed out 2x 1 cent and 2 x $ 1000.00 but I have yet to see any payout pending, under review or other shown on this site. So, here's the clincher. If they do not pay me out what they owe me which is $2000.02c, I AM going to report them to the GAMBLING COMMISSION AND INTERPOL'S INTERNET FRAUD DIVISION. I am sick and tired of these scams and promises which amounts to nothing. I WILL DO THIS for every game I download and play that does not honor their debt, no matter how large or small. **Most requested features** - Please fix it!!! - Need fixed please - Please fix this ## Newest reviews (15 of 46) ### 1/5 — Not that much money *2024-11-10* Way too many adds and only 4cents really time consuming 😞 ### 1/5 — Scam *2024-11-10* Will only let you withdraw $0.01. Believe you are scam. The video that said this game pays out with no ads obviously lied. You can’t do anything without it freezing up to give you an ad. ### 1/5 — Do not play. *2024-11-08* I played this game but each time you get over the amount to withdraw it’ll say you cannot then it will not even send the money to your Paypal as well. horrible game. waste of time. **Developer response:** Hi aurora, thanks for your use and rating. We understand your feelings and want to help you enjoy the game better. For more detailed information about this game, please contact our support team at hannahr@igtmh.pics or the game itself, and we will guide you in detail to get a better experience. We really appreciate your understanding. ### 1/5 — Scam - you will NOT make money *2024-11-07* Another lying thief in the ad who has been taking ugly pills all her life ### 1/5 — Liars *2024-11-06* I cashed out never received. I check my history all, reviewing, completed NOTHING IS THERE!!!! I took screenshots to prove. A big freaking scam!!!! Plus you have to watch at least 5 ads after you been playing for a few mins. DONT DOWNLOAD!!!! **Developer response:** Hello dear niecey562, thank you for bringing this to our attention. We’re sorry for any inconvenience caused. The reward system is designed to provide a smooth experience, and your feedback helps us improve. Please contact us at hannahr@igtmh.pics with more details so we can look into your issue and assist you further. ### 1/5 — Cashing out *2024-11-06* Why is it that I’ve now cashed out 2xs and the money is has NEVER been deposited to my PayPal? I have emailed the person in the game 2xs with the proof that I cashed out and the amounts and not only have I not received a response I have received no money from this game to my PayPal. I’m about to send an email to Apple and others to let them know that this is a fraud game and doesn’t pay out. Even tho I enjoy playing the game it was also to make money and I’m making it but not receiving it! **Developer response:** Hi QueenB102117! Thanks for your review. We hope to answer your question. Please contact our customer support through hannahr@igtmh.pics. Please attach screenshots if necessary. Our team is ready to assist you. All the best. ### 1/5 — Scam Scam Scam *2024-11-06* Complete scam. Don’t waste your time. ### 1/5 — Lies *2024-11-05* In the advertisement it states no ads to watch, LIES. Every 2 seconds an ad pops up on the screen. I won over $150. Us $ and it only lets me withdraw 1 cent. **Developer response:** Dear user, the revenue from ads is our guarantee for updating the app, which is not against the guidelines of App Store. However, we are trying our best to optimize the timing and frequency of ads, and will bring you a better experience in our future versions. Thank you for your support and have a nice day! ### 1/5 — What??? *2024-11-04* How do win on this game to earn money. Two days and haven’t been able to withdraw . ### 1/5 — Withdrawal not available *2024-11-02* Have plenty of cash but it keeps telling me no withdrawal available **Developer response:** Dear user, please take a screenshot of the page with the tips and send it to us at hannahr@igtmh.pics. We will assist you in troubleshooting and resolving the issue. Have a lovely day! ### 1/5 — Scam *2024-11-01* Yet another scam game that just wants you to watch ads so they can get paid for it.. DONT DOWNLOAD IT!! ### 1/5 — Fake *2024-11-01* Fake money game stop wasting people time ### 1/5 — Total scam *2024-10-31* I’ve tried many times to contact via the Hannah email listed. First time I had an issue getting the mail to go through but after that it seemed to go through but still no ‘PROMPT REPLY’. I sent along a list of order numbers that indicated that they would be processed but still no reply. I have removed and reloaded the game as suggested but the same results. I am surprised that such a bogus fake game is available in the Apple App Store. **Developer response:** Dear user, thank you for contacting us. Our support staff is aware of this message and we ask for your patience for a while. Thank you for playing our game. Wish you a really lovely day! ### 1/5 — Solitaire club Klondike *2024-10-21* I just got done downloading it. I’m gonna try to play it. I don’t wanna give no stars yet until I see if the withdraw is right I did read one of the reviews and she said that she hasn’t gotten any money so I’ll see and try it if so if it doesn’t give me the amount I am supposed to get I’m deleting the game **Developer response:** Hey Sondra, thanks for downloading our app and hope you have fun. Please contact us to assist you with any questions you may experience. ### 1/5 — Scammm *2024-10-21* Don’t let u withdrawal **Developer response:** Sorry Gogettemmm, please provide a more detailed description of the problem you are experiencing via our support email at hannahr@igtmh.pics. Our team is ready to assist you. All the best. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam! *2024-12-06* I tried to cash out and it reads it will be processed in 1 day. It deducted the amount from what I have earned. Still nothing. I have down loaded 15 or so of these solitaire games and have not received anything from a single one of them. All Scams! ### 1/5 — Complete scam *2024-11-18* I played this game and got up to $700. Tried numerous times to contact the “support” email that they listed, and never got a response. The problem with this game is that when you go to withdraw, they give you several “options”($10 a week, $20 a week, etc, until you get all your winnings.) The catch is that no matter what amount you click on, it says,”Not available “. Don’t waste your time with this one! ### 1/5 — Fraud *2024-11-18* No money. For real money go somewhere else. ### 1/5 — No deposit *2024-11-18* I have cashed out and nothing has been deposited to my paypal account. I have emailed the email given and no reply. The amount cashed out isn't even showing in the history record on the application anymore! I have played and watched ads and earned the cash but no return, this is nonsense and apple should be informed that this is a scam. DO NOT DOWNLOAD THIS GAME, IT IS A SCAM! ### 1/5 — Game should be called Solitaire Club SCAM *2024-11-17* The first amount of money you are allowed to withdraw is .01 cents. It lets me withdraw .01 cents, but it won’t allow me to get the next increment of $500 in order to cash that out. I’m stuck at $480 because the game keeps crashing. That’s why I say this game is a SCAM, SCAM,SCAM. ### 1/5 — Annoyed *2024-11-16* I have cashed out weeks ago and haven’t gotten anything yet and it’s not showing on my pay out screen and you can’t even see that I’ve cashed it out and please don’t sit there and tell me reach out to our customer service team and provide screenshots because how can I provide screenshots if it won’t even show that I’ve cashed out ### 1/5 — Fake *2024-11-15* Don’t waste your time. There are other real apps out there ### 1/5 — Scam *2024-11-14* I enjoy the game, but see I am not the only person that is not receiving their money. I have cashed out over $1200 and not received any of it. If you go check you payment history it doesn’t even show that you have cashed out any winnings. So I have replied to your response and you have not replied. People this game is a SCAM!!! They asked me to send proof and I did, but they have not taken the time to respond. Wow!!! What happened to reputable companies? Why say you are something you are not? **Developer response:** Hello Hopefully52, it's great to see that you enjoy our game and I hope it has brought you a lot of joy. You can email us a detailed description of the problem you are experiencing and attach a screenshot. We are always ready to help you. Wish you a lovely day! ### 1/5 — Scam scam scam *2024-11-11* Every time you get to the “cash out” level it increases so you can never cash out ### 1/5 — Scam game! Cashing out *2024-11-11* Why is it that I’ve now cashed out 2xs and the money is has NEVER been deposited to my PayPal? I have emailed the person in the game 2xs with the proof that I cashed out and the amounts and not only have I not received a response I have received no money from this game to my PayPal. I’m about to send an email to Apple and others to let them know that this is a fraud game and doesn’t pay out. Even tho I enjoy playing the game it was also to make money and I’m making it but not receiving it! I have contacted your email several times and the last email I sent was returned and said that the email is not valid anymore! **Developer response:** Hi QueenB102117! Thanks for your review. We hope to answer your question. Please contact our customer support through hannahr@igtmh.pics. Please attach screenshots if necessary. Our team is ready to assist you. All the best. ## Most praised reviews (10 highest-rated) ### 5/5 — 💛💚🩵💜 *2024-10-18* Love love love ### 5/5 — Solitaire club *2024-10-08* Why isn’t it showing me the cash balance anymore??? **Developer response:** Hi Managoose55, if you're experiencing any technical issues, we recommend restarting the app or reinstalling it. If you're experiencing any technical issues, we recommend restarting the app or reinstalling it. Hope it works for you. ### 5/5 — Not paying out *2024-10-01* I have rated this game a 5* so that every one that reads this will know why. This is the 2nd time I have cashed out 2x 1 cent and 2 x $ 1000.00 but I have yet to see any payout pending, under review or other shown on this site. So, here’s the clincher. If they do not pay me out what they owe me which is $2000.02c, I AM going to report them to the GAMBLING COMMISSION AND INTERPOL’S INTERNET FRAUD DIVISION. I am sick and tired of these scams and promises which amounts to nothing. I WILL DO THIS for every game I download and play that does not honor their debt, no matter how large or small. **Developer response:** Hi Venticia! Thanks for your rating. We would like to answer you in more detail about the issue you are experiencing with our app and assist you in resolving it. Please contact our customer support via hannahr@igtmh.pics. Our team is always working hard for player satisfaction. Hope you have a lovely day! ### 5/5 — Need fixed please *2024-09-30* It’s a really nice and easy game but the cash out for PayPal needs fixed please 🙏🏾 **Developer response:** Hi BabyGirl_2828! Thanks for your kind words. We really want to help you enjoy it better. For more detailed information about our game, please contact our support team at hannahr@igtmh.pics or through the game itself. We will guide you in detail to get a better experience. All the best. ### 5/5 — Not Cashing out to PayPal *2024-09-28* Please fix this **Developer response:** Dear player, what problem have you experienced? Please tell us the problem in detail and we will solve it for you as soon as possible. If necessary, you can contact us at hannahr@igtmh.pics. Hope this helps you well. ### 3/5 — Disappointed *2024-12-11* I have over $1,000 but unable to withdraw ### 2/5 — No history page -blank screen *2024-11-04* There is no contact info for this game I tired multiple times to withdraw and got screen saying it did with info but when I tired to look at history or review page it is blank nothing there like I have not done a with draw at all, is this a glitch in there system or is this game a scam and does not pay **Developer response:** Hi! Thank you for your review. We hope to answer your question. Please contact our customer support through hannahr@igtmh.pics. Please attach screenshots if necessary. Our team is ready to assist you. All the best. ### 2/5 — Kept freezing *2024-11-01* Not sure if its bc I have a iPhone 7 ### 2/5 — Scam *2024-10-30* I have won over $1000. Over 5 x times when I go to cash out it says will be delivered within one working day, never received money and when I go back to play on the history it doesn’t show any of my winning’s or that I have cashed out!!! I have screenshots of me cashing out through PayPal but on the app I can’t attach them. **Developer response:** Hi! Thank you for your review. We hope to answer your question and help you out. Please contact our customer support through hannahr@igtmh.pics. Our team is ready to assist you. All the best. ### 2/5 — Scam *2024-10-28* I enjoy the game, but see I am not the only person that is not receiving their money. I have cashed out over $1200 and not received any of it. If you go check you payment history it doesn’t even show that you have cashed out any winnings. **Developer response:** Hello Hopefully52, it's great to see that you enjoy our game and I hope it has brought you a lot of joy. You can email us a detailed description of the problem you are experiencing and attach a screenshot. We are always ready to help you. Wish you a lovely day! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*