# solla — user reviews

> 76 indexed App Store user reviews of solla by SHENZHEN GOALSUN OPTOELECTRONICS TECHNOLOGY CO.,LTD, rated 4.63/5 from 345 ratings.

- Source: https://appshunter.io/ios/app/solla/id1585773380/reviews
- App overview in markdown: https://appshunter.io/ios/app/solla/id1585773380.md
- Rating breakdown: 5★ 278 · 4★ 34 · 3★ 17 · 2★ 6 · 1★ 10

## What do users think of solla?

Overall sentiment: negative

**Pros**

- 💡 Innovative color-changing outdoor lighting
- 👍 Easy to install and set up
- 🎨 Convenient app control for scheduling and customization
- 💪 Durable hardware that lasts 2+ years
- ✨ Bright white light coverage for large areas

**Cons**

- 🐛 Persistent network timeout errors preventing app login
- 🔐 Mandatory account requirement with non-functional servers
- 📱 App completely non-functional, rendering lights useless
- 🚫 No alternative control method without app
- 📞 Complete lack of customer support and response
- 🔌 Lights stuck in undesired settings without app access
- 🌐 Weak Bluetooth connectivity range (15-20 feet)
- ⚠️ No warning before app sunsetting or server shutdown
- 🔄 Intermittent offline status when indoors
- 🎯 Forced login requirement for basic functionality

**Commonly reported bugs**

- Network timeout error on login attempts
- Password reset verification code fails to send
- App logout without ability to log back in
- Lights stuck in last known state without app control
- App fails to save schedule changes
- Lights turn on at incorrect times despite scheduling
- Motion sensor defaults to maximum brightness and cool tone
- Bluetooth connection drops when user moves indoors
- Incorrect star rating display (1 star showing as 3 stars)
- App crashes and won't open

**Most requested features**

- Offline mode or local control without server dependency
- Physical switch or remote control alternative
- HomeKit integration via Homebridge
- Push notifications for motion sensor triggers
- Ability to use app without mandatory account login
- Improved Bluetooth range and stability
- Off-limit setting for day-to-day mode
- Previous app versions for backward compatibility

## Newest reviews (19 of 76)

### 1/5 — Unreliable product Unreliable app

*2025-12-14, version V2.0.1*

Apple allows anyone

### 1/5 — Horrible

*2025-12-08, version V2.0.1*

Got signed out & can no longer sign into the app to turn the lights on & off.   Absolutely worthless.  Reached out to the company twice

### 1/5 — App stopped working

*2025-12-07, version V2.0.1*

Cant even login! I keep getting a “network timeout” message

### 1/5 — Stopped Working

*2025-12-07, version V2.0.1*

This product worked great for over a year.   But now app is useless.   The app keeps giving an error saying Network timed out.   

Now I cannot adjust the setting on my outdoor light.

### 1/5 — Does not work

*2025-12-07, version V2.0.1*

Does not work

### 1/5 — Corporate greed server deactivated

*2025-12-06*

After a year of solid use the company put an account requirement on app and disabled the server. You can no longer use these lights at all without an account, and can’t update, login or change password. 

Absolutely tragic and terrible. Why can’t we have a version that isn’t account locked if you shut down the servers. 

If anyone has previous versions of the app. Let me know. I’ll happily downgrade if that allows me to use these lights. Otherwise I’m developing my own app to control these.

### 1/5 — Same problem as others

*2025-12-06, version V2.0.1*

I loved these the last two years but this year I can’t get into the app. Same issue. Network Timed Out. They are stuck in a white light flowing pattern which is not what I want. This sucks. Someone monitor your business.

### 1/5 — App not working

*2025-11-29*

The app needs fixed or allow to use it without logging in. I keep getting network timeout trying to login. Stay away from their products if they aren’t going to allow you to use the full features.

### 1/5 — Scammers

*2025-11-29, version V2.0.1*

App doesn’t work no support lights are useless now

### 1/5 — Network timeout error

*2025-11-28, version V2.0.1*

Been trying to resolve for months now, emailed and no response.

### 1/5 — Great lights but no more

*2025-11-25*

These are great light, I’ve had them for 3 plus years, used them for Halloween, now setting for Christmas and I’ve had network time out for a week, restarted router , reinstalled app, contacted customer support but no response yet.  Ver sad because these are good lights but without the app they are useless.

### 1/5 — App stopped working

*2025-11-24*

I purchase the color changing lights 2years ago and absolutely loved them until the app stopped working. I keep getting a message that says “Network Timeout”. Without the app the lights are useless because they are operated through Bluetooth. I have tried for months to reach the company/app designer with no success. I don’t want to throw them away because there is nothing wrong with the product…the problem is with the app. I wish they would fix the problem so that I can use my lights again.

Update - the lights started working again in September. I was so excited! …. And here it is November and they have stopped working again! And the week of thanksgiving when we’ll be entertaining on the patio 😩 Please fix this problem. I really don’t want to throw my lights away.

### 1/5 — Problems

*2025-11-23, version V2.0.1*

I’m experiencing the same problem. Trying to restart the application. No result. HELP!!!!

### 1/5 — Network timeout

*2025-11-21, version V2.0.1*

App logged me out and now I can’t get a verification code sent to my email for some reason. Cant change password, Can’t change lights. Forever purple.

### 1/5 — Network timeout - can’t login AGAIN

*2025-11-20, version V2.0.1*

Cannot login anymore, does anyone work there?

### 1/5 — Zero stars

*2025-11-16, version V2.0.1*

App does not work, network timeout all the time, do not buy, stay away

### 1/5 — App won’t work now

*2025-09-25*

I love these lights, especially because I can change all of the colors and put on timers, but suddenly the app stopped working and even though I have troubleshooted all of it, it keeps saying timed out, and now it won’t work at all

### 1/5 — AVOID

*2025-09-17, version V2.0.1*

Imagine needing permission from a server in china to manage your own lighting. That’s what you get with Solla. 

Even though the devices are bluetooth password-protected, you need chinese permission to manage YOUR devices.

### 1/5 — App stopped working

*2025-09-16, version V2.0.1*

App doesn’t work anymore so my lights are stuck blue. Not the best color for Halloween :(

## Most critical reviews (10 lowest-rated)

### 1/5 — Never works

*2026-03-04, version V2.0.1*

We have this app to control our outdoor light to program on and off times and it never works. It always says network timed out, I can’t make any changes and my light is now on in the daytime and off at night when we need it.

### 1/5 — Do not work anymore

*2026-03-02, version V2.0.1*

I cannot get into my app at all.  It just says network time out no matter what I try!  Do not use this app!

### 1/5 — Login issue

*2026-03-01, version V2.0.1*

Try to login but keeps saying network timeout and won’t log me in. Also I gave this a 1 star rating but it’s showing as 3 stars which is not true.

### 1/5 — Stuck on

*2026-02-18*

I can no longer get into the app. It constantly says network time out, and now my floodlight is stuck in the on position 24/7.    Email the company and no response so now we have to take it down and replace it with a different company light.

### 1/5 — Beware, App no longer works!

*2026-01-12, version V2.0.1*

The only way to control the RGB lights is with this app. The app no longer works. I have 4 of these now stuck in Christmas colors. There’s no switch or remote. Never a warning on app sunsetting. That speaks volumes to how Solla feels about their customer.

### 1/5 — Stop working

*2026-01-07, version V2.0.1*

Stopped working

### 1/5 — Can't use the app

*2026-01-07, version V2.0.1*

Just echoing what everyone else has said.  I can't control the lights, so they are now on whatever settings I last had them on, which is not what I want.  Next stop to the rainforest to leave a similarly bad review.

### 1/5 — Don’t buy any product from China !!

*2026-01-04*

Jan 26: UPDATE- One can no longer control the lights via App .  Lights now turn on in the middle of the day and are on until early morning hours.  Fuvk this product!!! App does not work/ 

May 2025: Every Night one needs to click on a light icon and establish desirable light intensity and color. Otherwise it i turns on with a coolest tone and maximum output. Horrible bug .

### 1/5 — Can’t use anymore

*2025-12-27, version V2.0.1*

Do not buy Solla lights. Their app is broken and they won’t fix it. Now I can’t control my lights.

### 1/5 — App Requires Login

*2025-12-23*

You cannot use the app anymore without having an account. If you have the account there is a network timeout error not allowing you to login. There really should be some kind of way to allow you to use the app without requiring a login.

## Most praised reviews (10 highest-rated)

### 5/5 — Unable to login to the App

*2025-11-30, version V2.0.1*

I tried logging few time and it’s said ‘Network time out’? What is the mean? I can’t even rest Pw I get the same error when clicking on send code .. please help . Thanks

### 5/5 — Network timeout - can’t login

*2025-09-12, version V2.0.1*

nickyhoiej2

### 5/5 — App does not work any longer

*2025-09-06*

The advanced features are useless without the app, it seems as though  the developer no longer supports it, it’s a huge problem

### 5/5 — App network timeout issues

*2025-09-02*

The app won’t connect or open for that matter just keeps saying “Network Timeout”. This needs fixed asap.

### 5/5 — Perfect for my 20x 40 feet backyard

*2023-08-31*

The white light covers all my backyard, very bright, off corse the colored light is a party light , no one is expecting to be as bright as a day light, it’s just perfect .I will buy again.

### 5/5 — Owner

*2023-06-15*

1st time user of this product it was easy to install and use ty

### 5/5 — App

*2023-02-12*

The app is easy to use no climbing to setup the lights and make changes

### 5/5 — Great satisfaction

*2022-06-24, version v1.3.2*

the app is very convenient to use and the functions of the devices is very innovative.

### 5/5 — Luv the app!

*2022-06-20*

I love your app. easy to set up and use. the most thing i like is that it doesnt have too much useless functions!  keep up the great work

### 4/5 — App stopped working

*2025-09-07*

I have the Solla outdoor motion light and LOVED it until recently.  The app stopped working and  now every time I try to login I get a network time out message.    Please correct this problem so I can continuing enjoying this product.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
