# Solo by MYOB Invoice & Expense — user reviews > 48 indexed App Store user reviews of Solo by MYOB Invoice & Expense by MYOB Technology, rated 4.33/5 from 359 ratings. - Source: https://appshunter.io/ios/app/solo-by-myob-invoice-and-expense/id6502329894/reviews - App overview in markdown: https://appshunter.io/ios/app/solo-by-myob-invoice-and-expense/id6502329894.md - Rating breakdown: 5★ 248 · 4★ 52 · 3★ 18 · 2★ 10 · 1★ 31 ## Newest reviews (16 of 48) ### 2/5 — Super buggy *2026-07-30* This app could be really great. Unfortunately the reality is that it’s not. When I sit down to do business finances, it can be painful enough, but having to deal with all the bugs that get in the way very simple actions such as creating a client to send an invoice to or trying to activate a debit card… it’s not worth the hassle. **Developer response:** Hi Alice! Thanks for the feedback 💜  Whenever we hear that Solo isn't behaving as it should, we want to investigate! We weren't able to locate your account based on name only, but we would love it if you could message us in the app: Tap More → Chat with us, so we can make things right! ### 2/5 — Disappointing product *2026-04-01, version 7.8* Auto match doesn’t consistently work and account numbers don’t update to client list. Support is disappointing. Read terms and conditions made me pay for an extra year 3x the price of retail offers. ### 4/5 — User feedback *2026-03-29, version 7.8* Great and easy to use via the mobile platform. I just wish it could be accessed on a laptop or PC as well. ### 4/5 — Report can be more essential *2026-03-05* The app runs well. But if the developer can adjust the report setting. Like we need to show ABN on the report. There only showed the business name and some details. That’s not enough. Hope you can improve it. **Developer response:** Hey there! Thanks a bunch for the review and that sharp idea about adding ABN to the reports. We’re always on the lookout for ways to make Solo even better, so keep those gems coming! ### 2/5 — Would not recommend *2025-09-14, version 7.1.1* Not actually that helpful as an app and you can’t cancel your subscription without calling them during business hours. For an app only set up, there should be the option to cancel in-app or online ### 1/5 — $12 debt collection *2025-09-08* I signed up for the app whilst looking for a suitable accounting solution. I used it 1 day and put through my card details as they had a promotion of $12 for a year. I thought given it’s an online platform, the payment would be debited immediately. I normally don’t have money on that card except in that moment. Now I’ve received an email saying they will put my account for collections which would lower credit score if I do not pay the $12. There is no way to cancel the subscription without calling their contact centre. If this how they treat their customers, I’m glad I chose QuickBooks Self-Employed over this. Terrible experience by a money-hungry company with no regard for customer service. **Developer response:** Hey there, we'd love to turn that 1-star experience into a 5-star one. We've not been able to locate a Solo account that precisely matches the name and details shared in your review, but we'd love to have you contact us under "More" - "Chat with us" in the Solo app to discuss billing and cancellation further. We'll keep a keen eye out for you! ### 1/5 — Customer service *2025-08-13, version 7.1.1* Had issues with ID verification process. Customer service are Absolutely useless, couldn’t sort out my issue and kept closing my case because “it wasn’t their department” helpline directs you to an ai powered chat room which is equally as useless. DON’T BUY!!! ### 4/5 — Potential *2025-08-11, version 7.1.0* Good app but no quoting or online portal are a bit of a deal breaker. I can only use the functions on my phone and I cannot generate quotes, only invoices ### 2/5 — Login Issues *2025-07-30* Using a web view for an app login is not appropriate for a production application. I’ve got 2 myob accounts and logging into the wrong one without solo will hit you with a subscriber only screen and no option to logout. Blocking me from accessing the app. The login seems to have a global rate limiter blocking new logins (even if it’s your first attempt)… **Developer response:** Hey! We'd love to help but we couldn’t match your details in this review to a Solo account. Please reach out at service@solobymyob.com we’re here and ready to help get this sorted for you ### 4/5 — Not bad *2025-07-05* I’m part time self employed with a turnover under the GST threshold so this suits me fine. My only complaint would be that when viewing a generated invoice you have sent to a customer, you cannot change the orientation of the screen to landscape. Your only option is to zoom in and scroll which is not terribly convenient. **Developer response:** Thanks for your feedback! We're so glad to hear you're enjoying Solo, and we're always looking for more ways to make Solo the very best it can be. Drop us a line via "More" - "Digital Assistant" in the app and we'd love to look into that invoice orientation issue even further for you. 🙌 ### 1/5 — Basic app with barely any features *2025-06-25, version 5.0.3* This app basically accomishes nothing for solo businesses cos all it does it manage expenses EVEN THOUGH all their advertisements promise that Solo is the only app you'd need to manage your business. Save your money and download a free app that works better than this ### 4/5 — Lots of potential *2025-06-05, version 5.0.3* Pretty decent app that is well ahead of the other options. Really needs the ability to do quotes though. That’s holding me back ### 1/5 — Can’t upload files only photos *2025-06-03* Just signed up for SOLO by myob because I have only two basic accounting requirements - automated bank feeds and expense tracking/receipt capture. This app literally only lets you capture receipts by taking a photo or uploading photo from your camera roll. You cannot choose “Files” (and then upload a PDF receipt) you can only take photos or upload photos crown camera roll. This is fine for paper receipts but almost all of my expenses are incurred online. My receipts are email with PDFs attached. I expected that I would get a unique email address to forward emails with attached PDF receipts to and then I would review them in the app. Or at the VERY LEAST be able to download my receipts from my email attachments and then create an expense in the app and upload the PDF receipt by choosing “Files”. Can’t believe such basic functionality is missing. The only workaround would be to take photos of the receipts on my Mac’s screen with my iPhone (obvious a very bad idea / glare / reflections / artifact a form taking photos of a digital screen) or alternatively print out all my PDD email receipts just to take a photo of them for SOLO and throw the paper away immediately. Printing a digital receipt only to immediately digitise it again is wasteful, tedious and expensive. SOLO should just let you choose to upload PDFs from Files. And give you a unique email address to forward all your emails with PDF receipt attached (straight from Gmail, Outlook, etc) and use its OCR to create an expense that the user can confirm and approve when they later open the app. I wish I didn’t sign up for this because I so rarely have paper receipts that receipt capture/expense tracking functionality of this app is completely useless to me. This is a massive oversight. Literally every user is going to have digital receipts (Phone bills, domain name renewals, Shopify bills, web hosting, Google Workspace/Microsoft 365 bills, you name it) and this app has no way for you to to track and account for any of that. **Developer response:** Hey again! We’ve chatted to our product manager and would love your help testing a new way of doing things. If you're keen to try a potential solution, head to Digital Assistant in the app and flick us a message! ### 3/5 — More details needed for line items *2025-05-25* Overall, not too bad but the client needs to see more information per line item. If I work as a freelancer, I need to add more details to line items like the date, day, times started and finished. This would be a simple feature that would change this product considerably. **Developer response:** Thanks so much for the thoughtful feedback! We totally get how important that extra detail is, especially for freelancers. While you can pop info like dates and times into the item description for now, we’re chatting with our product team about smarter ways to handle this in future updates. Appreciate you helping shape Solo! 💜 ### 1/5 — Limited Features and Buggy *2025-05-20* Super buggy app when trying to do basic stuff like record invoice payments. That and the limited feature set makes this a bust for me. For an accounting app, should be able to upload pdf or email pdf invoices to record expenses. The fact that the only option is a photo upload is mind boggling. **Developer response:** Thanks for the honest feedback, it’s super valuable as we’re still in early days, building Solo with our users in mind.  If you're open to it, send us a message via the digital assistant! Our product team would love to learn more about your workflow so we can build something that truly works for Solmates like you 💜 ### 1/5 — Horrible *2025-05-04, version 4.0.0* Don’t waste your time, the free apps I’ve been using for years are actually easier, quicker and better than this rubbish. Help centre/assistant is useless, provides instructions that don’t even exist. ‘Talk to a human’ does nothing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Great in theory *2026-06-24, version 8.0.0* Great in theory but what a mess. I’ve been locked out of the app, unable to access funds and now the Solo account I signed up to doesn’t work or exists. Customer support is during business hours when most small businesses are hustling. Maybe it’s teething issues? ### 1/5 — Difficult *2026-05-07, version 7.9.1* I have selected No GST. It keeps adding GST to my invoice, I’m not happy with the app, ### 1/5 — DO NOT USE *2026-04-01, version 7.8* Cannot cancel subscription without contacting their support. They won’t answer calls outside of 9-7AEST, meaning it’s near impossible to cancel. I tried calling inside these hours and yet still their “cancelation team was not available”. Proceeded to hang up on me. Outrageous. ### 1/5 — Terrible - AVOID *2026-03-30, version 7.8* Horrible support, could not use it. Tried cancelling within 2 hrs of getting it and they make you call, waited on hold 2 hrs and then was told I won’t get a refund for the annual subscription I paid. AVOID! ### 1/5 — Don’t do it *2026-03-12, version 7.7.1* Expect zero support except bad AI if you can’t make a call. There are limited features this was a bad experience for me as a small business owner. Really think about it before you spend the money. This wasn’t for me. ### 1/5 — ⚠️DO NOT SUBSCRIBE ⚠️ *2026-03-02, version 7.7.1* If only I had known, The only way to cancel is to call them. They have really long phone call times, I tried to cancel via web online support as mentioned in one of the App Store review responses by MYOB, but they said you can only call to cancel. Complete waste of time!! ### 1/5 — What an awful, underdeveloped app *2026-02-13* I tried out Solo because I was looking for a cheaper alternative to Rounded. Sadly, this app isn’t ready for market. It doesn’t have any way to import prior invoices or transactions, making it virtually useless for existing freelancers unless you’re starting from scratch. It’s only available on phone/tablet, which makes it difficult to view and edit full-size invoices; even on an iPad, you can’t expand the app to full screen or use an in-line editor. Finally, you have to CALL them on the phone to cancel, and I was on hold for around an hour, making the $12 intro offer feel less like a trial than a trap. Don’t be fooled by the low price. The alternatives might be more expensive, but at least they’re fit for purpose. **Developer response:** Solo is built to keep the work-work simple, which is why it’s a mobile-only experience. If you need that desktop option, it’s on the shortlist for 2026. If you need data migration (or desktop now) MYOB also has other great products that may suit you better. To get our help with set up (your Solo sub is active until your cancellation date, so it’s not too late to try things out) you can find us here More → Chat with Us ### 1/5 — Can’t connect bank account *2026-02-12* What an absolute waste of time and money. For 2 months, I’ve tried to connect my bank account. All the data sharing requirements have been enabled but it still can’t find the bank account making this subscription absolutely useless and unusable. Can’t get any help of course and you get these awful useless responses from the horrible chat bot built by the same horrible dev team that built this useless app. **Developer response:** We’d really love to get to the bottom of this, no one should be waiting 2 months for their bank feeds to work, and we’d hate for this to happen again. Please reach out to us in-app via More - Chat to us - Speak to a human so we can properly investigate and get this sorted for you. ### 1/5 — Not useful for me *2025-12-13* Worst app experience for me. You can’t even create a proper quote, which defeats the purpose of using an invoicing app. The description limit is only 255 characters, which is completely impractical for real jobs. On top of that, there’s no way to easily view past invoices. Very limited features and frustrating to use. Definitely not suitable for anyone who needs detailed job descriptions or proper record-keeping. **Developer response:** Thanks for taking the time to share this feedback! We really appreciate you being upfront about what’s not working for you. We think we might be able to help with a couple of the things you’ve mentioned. We’ll be reaching out to you directly to chat it through and see how we can make Solo work better for your setup! ### 1/5 — Trash *2025-09-16, version 7.2.0* The app is trash. Super buggy transactions just magically reappear over and over again even after being deleted. You get what you pay for. Absolute minimum amount of work has been put into this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Does what it says on the tin *2026-03-30, version 7.8* I use it to manage my expenses, works well. All I need and nothing I don’t. ### 5/5 — A no Brainer *2026-03-27* If you own a small business, this app is a no brainer. I have ADHD and struggled so much trying to keep tabs of receipts and invoices. This does it all for me. Absolutely awesome and thank you MYOB for making it affordable 🙏🏽 **Developer response:** Woohoo! 🙌️  We love hearing how Solo helps our Solmates to manage the work-work. ### 5/5 — Solo *2026-03-27, version 7.8* Great app easy to navigate Keeps everything where I want it ### 5/5 — Good app *2026-03-26, version 7.8* Love the ease ### 5/5 — Easy to use *2025-03-27, version 3.0.2* Great app and excited for upcoming features ### 5/5 — An all in one app *2025-03-26* What an awesome app for sole traders. I find it super simple to navigate and extremely useful in my business. It’s makes everything run smoothly. **Developer response:** We’re thrilled you love the app! Our mission is to make managing your business a breeze. Keep rocking it! 🎉 ### 5/5 — Simple! *2025-03-11, version 3.0.2* Made it super easy for upload of receipts and using their invoice generators, loved it ### 5/5 — I’m converted *2025-03-11* I was hired to do some advertising for MYOB and throughout the process. I got access to the app, and I have actually started using it for many facets of my business that aren’t because of the sponsorship I find it to be extremely easy to use and very helpful with creating invoices as well as offering tap to pay so I can accept credit card payments from clients directly after completing my services. I will be continuing to use the app and I’m very glad I had this opportunity to use the app and mitigate my tedious tasks. **Developer response:** Wow, this is amazing to hear! 🙌 It’s awesome that what started as a work opportunity turned into something genuinely useful for your business. We love that Solo is helping you streamline invoicing and Tap to Pay—getting paid on the spot is a game-changer! Thanks for giving us a shot (and for the 5 stars!). We’re pumped to have you on board and can’t wait to keep making Solo even better for you! 🚀 ### 5/5 — Bye bye excel *2025-02-25, version 3.0.1* Such an intuitive app. Has cut my admin and record keeping down exponentially. Love, love, love it! ### 5/5 — Looks great, easy to use *2025-02-25, version 3.0.1* Makes managing expenses and sending invoices way easier 🙌🙌 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*