# Someburros — user reviews > 24 indexed App Store user reviews of Someburros by Someburros INC, rated 2.70/5 from 39 ratings. - Source: https://appshunter.io/ios/app/someburros/id1348543871/reviews - App overview in markdown: https://appshunter.io/ios/app/someburros/id1348543871.md - Rating breakdown: 5★ 15 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 21 ## Newest reviews (7 of 24) ### 1/5 — Great Restaurant, Bad App *2021-04-17* Simply doesn’t function well. Every page that should let you accomplish something just opens a webpage in Safari. Can’t do anything on the app. Great food though, would recommended calling in your order ### 1/5 — App is broken. Can’t even order... *2020-05-17* The title of the review literally says it all. I LOVE Someburros, but their app is garbage. Bottom line, if you want to place an order with all this Covid-19 stuff going on, you either need to go online or call it in. ### 1/5 — Eh *2020-04-16* Why introduce an app that’s slow and doesn’t function the way it should? They don’t even offer free chips like Fillibertos does during COVID19. Call in your order - much faster. Never mind. I take it back...I just got my food order and they gave me a Pollo Fundido WITHOUT CHEESE OR BEANS!! Just go somewhere else, or get the free chips n salsa at Fillibertos. ### 1/5 — Terrible *2020-03-17, version 1.0.4* App needs a reboot. Design is awful as you can’t see selections on many of the screens. Hard to review your cart. No custom options. Waste - just call and order! ### 1/5 — Does not work at all *2019-12-21* I can not place orders, check my account balance , upload receipts . Please develop the app before you release it ! ### 1/5 — App doesn’t work *2019-09-08, version 1.0.4* Ordering doesn’t work . ### 1/5 — Yes they take AmEx! *2018-07-13* After working through this poorly-designed app, at the end of checkout it says the restaurant doesn’t take American Express. We have eaten here for years and have used nothing but AmEx. Phone in your orders because this crappy app won’t take your order. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-01-15* You go through the process of trying to order and there isn't even a button anywhere to check out and pay ### 1/5 — App no longer works *2026-01-10* Redirects to the payment screen and gives an error message saying something went wrong. Would be more stars if it was usable. ### 1/5 — App doesn’t work *2025-06-17* It won’t let me check out because it wants me to put in my name, number, and email. But the phone is disabled, so I can’t put it in! Also… these fields had placeholder text, which already said my actual name, number and email! I didn’t think I needed to do anything until it stopped me. ### 1/5 — Rewards don’t work *2025-05-05* Tried to redeem free burro reward but cashier couldn’t get it to work. I paid for it instead and my receipt shows I still have a free burro reward but since I can’t redeem it it’s worthless. ### 1/5 — not able to add payment info *2025-02-16* app was great until recently I was not able to update my payment info. Now I can’t order online. ### 1/5 — never works ever *2025-01-16, version 1.60* doesnt not ever work i dont understand ### 1/5 — App works now, but you’ll get spammed *2024-06-09* Even if you disable all marketing communications you’ll still get spam text messages from various phone numbers. ### 1/5 — Slow *2022-08-07* My online order said 18 mins for pick up. I gave them double that before I headed to pick up my order. It’s now been an hour and 18 minutes and I am still waiting for my order… ### 1/5 — South Chandler location? NEVER *2022-02-02* Whatever you do, don’t go to the South Chandler location. There is one manager that is awful, she is rude and disrespectful. She has no business being in the service industry. ### 1/5 — Useless *2021-07-10* What a useless app. Like an earlier review, it always takes you to the website. Despite having a loyalty account for over a year, it says my email isn’t in the system. It gives options to log in using Apple, Facebook, or Twitter but none of those features work. It merely takes you to a blank screen. ## Most praised reviews (7 highest-rated) ### 5/5 — Improved *2026-01-10* Previous ratings don’t show what the app has become now amazing upgrade from what seems to be from a couple years ago ### 5/5 — Amazing Mexican Food *2024-12-30* I get Burrito Carne Ada and Nachos ### 5/5 — App is great just in suggestion *2023-12-06* Love the app and who doesn’t love Someburros (sometimes 3 times a week like it). Unfortunately I can not customize my items. Like if I want extra chicken in my burrito in my #12 combo, there is no extra chicken modifier, I have to add a $5 side of chicken and make a note the the $5 side of chicken is for my burrito in the combo #12. It’s fairly hard to tell if my burrito has extra meat or if they forgot to include the extra chicken in my order. Sometimes the chicken comes in a styrofoam container which is ok, just not the same. Still easier than calling. Great job someburros ### 5/5 — The new version is amazing *2021-09-13* Finally a real upgrade! ### 5/5 — It works now, give it a try! 9/21 *2021-09-04, version 1.59* After reading recent reviews I was hesitant to download and use the app for ordering. I reached out to Someburros and received a quick and courteous reply from Daniella. She let me know that they had just re-launched their new-and-improved app, and the reviews were from the previous version. Shortly after I downloaded and ordered from our local spot, and it was an easy process! My only complaint is that it continually asks to send notifications which is very annoying, but this review is for the functionality which is excellent. ### 2/5 — Hardly ever works *2026-03-06* This app would be wonderful if it worked more often than not. If it doesn’t work I usually end up ordering somewhere else. ### 2/5 — If you want to customize your order, call it in! *2019-05-17* If you want to customize any part of your order, best call it in. There’s no way to specify which item is to receive extra cheese or deep frying - these options are shown as separate menu items under the heading “Extras” - and “enchilada style” is not listed as an option (or an item) at all. This app might be adequate for orders that are exactly as the menu describes, but everyone in my household likes to tweak their orders a bit so it doesn’t work for us. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*