# Sonali e-Wallet — user reviews > 162 indexed App Store user reviews of Sonali e by Sonali Bank Limited, rated 3.40/5 from 280 ratings. - Source: https://appshunter.io/ios/app/sonali-e-wallet/id1504192221/reviews - App overview in markdown: https://appshunter.io/ios/app/sonali-e-wallet/id1504192221.md - Rating breakdown: 5★ 140 · 4★ 18 · 3★ 25 · 2★ 14 · 1★ 83 ## What do users think of Sonali e? Overall sentiment: negative **Pros** - 👍 User-friendly interface and navigation - 🏦 Comprehensive banking services for Sonali Bank customers - ✅ Reliable transaction processing - 🔒 Trustworthy government bank application - 📱 Good feature set compared to other government banks - ⭐ Handy and convenient for daily banking **Cons** - 🐛 Frequent app crashes and crashes on startup - ❌ Server connectivity issues despite stable internet - 📱 iOS compatibility problems, especially with iOS 26 - 🔐 Device binding restrictions limiting phone switching - ⏱️ Maintenance mode without schedule notification - 🚫 Limited functionality and outdated design - 🔌 Poor performance on older iPhone models - ⚠️ OTP delivery failures and inconsistencies - 🌐 Network timeout errors frequently reported - 😞 Unprofessional development and QA processes **Commonly reported bugs** - App crashes immediately upon opening after recent updates - Cannot connect to server error despite working internet - Login failures and authentication issues - Incompatibility with iOS 26 and newer versions - App not opening on iPhone 13, 14, 15, 16 Pro models - OTP not arriving during login attempts - App freezes and becomes unresponsive - Device jailbreak false detection - Date of birth field buggy during registration - Recharge button causes app crash - App crashes during transactions - Registration process hangs indefinitely - Slow performance and lag issues - Debit card cannot be added to e-wallet **Most requested features** - Export transaction reports functionality - FDR and DPS closing options in app - iPad support with full functionality - NPSB inter-bank transfer support - Biometric login authentication - OTP delivery via email option - Online account opening and DPS/FDR creation - Unified fund transfer feature - Phone number change option - PIN reset functionality - Beneficiary management system - Mini statements and account balance checking - Utility bill payment feature - Money transfer to other banks and mobile wallets ## Newest reviews (12 of 162) ### 2/5 — Connecting issue *2026-05-03, version 1.1.35* It shows sonali e-Wallet doesn’t connect to internet But there was always internet Pls solve this ### 3/5 — Please Upgrade ios app *2025-11-03, version 1.1.34* I use ios 15.8.5 but Suddenly my debit card cannot add in my Sonali e wallet. ### 4/5 — Please add option to export transaction report *2025-10-15* Every major banking apps has option to export transaction reports and this is a very basic feature. Also very helpful for submitting income tax returns. ### 3/5 — Update Issue *2025-10-14* After update, it’s not working! ### 1/5 — Not Opening *2025-10-13* What’s Happening today? Not opening. Please solve it. ### 1/5 — after update not working on ios 26.0.1 *2025-10-13, version 1.1.32* Please fix this problem. while opened app ,automaticly crashed. ### 1/5 — Does not work on latest iOS version *2025-10-13, version 1.1.32* App crashes as soon as you start it ### 1/5 — error *2025-10-13, version 1.1.32* can’t operate it through ios 26 update ### 1/5 — Update not working *2025-10-13, version 1.1.32* Recent update not working to my phone. ### 1/5 — App isnot opening in iPhone 13 after update *2025-10-13, version 1.1.32* Please fix the issue, couldnt make the transaction! These type of simple bugs couldn’t b accepted as some users are highly dependant on the app. 🙏 ### 1/5 — App Crush Kore Open Hoina *2025-10-13, version 1.1.32* App Open Hoina Crush Kore ### 1/5 — App isn’t opening *2025-10-13, version 1.1.32* After update the app isn’t opening. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-08-10, version 1.1.43* I don’t generally write reviews. But their app is as bad as their service. I wonder if they can even provide any security if used. Uninstalled it. Good riddance. ### 1/5 — বাল চালাই। *2026-07-02, version 1.1.40* একটা বালের অ্যাপ। ### 1/5 — Server problems *2026-05-11, version 1.1.39* Info Sonali e-Wallet cannot connect to the server. Please check your internet connection and try again. ### 1/5 — login prob *2026-03-02, version 1.1.35* ফোন এ নেট আছে তাও বলে নেটওয়ার্ক প্রব লগন হয় না।প্রতি মাসে এই সব কাহিনী আর ভালো লাগে না,প্রব্লেম ফিক্সড করেন ### 1/5 — App doesn't work *2026-02-21, version 1.1.35* All most all the time the apps has several issues in IOS. Recently can't use because whenever i try to login the login screen shows a progress bar which never disappears. Therefore can't input id password. Very frustrating app ### 1/5 — Frequent bug *2026-01-01, version 1.1.35* Showing can’t connect to server. …… Although my internet connection is good. ### 1/5 — Doesn’t work with I phone 17 pro *2025-11-03* Since I’ve updated to iPhone 17 pro it doesn’t even open very bad service and very disappointed ### 1/5 — Not working in ios 26 *2025-11-02, version 1.1.34* Many services are not working ### 1/5 — App crushes immediately when open *2025-10-16* After the latest update, the app is not working properly. When I try to open it, it doesn’t load and closes immediately. Please fix this issue as soon as possible. ### 1/5 — আজব এবং ফালতু *2025-10-14, version 1.1.32* সরকারী কাজ মানেই বাটপারি আর শয়তানি ফালতু একটা অ‍্যাপলিকেশন বানাইছে ।চোর গুলা মনে রাখিস মরতে হবে।রাষ্টোক টাকা মানে জনগণের টাকা । ## Most praised reviews (10 highest-rated) ### 5/5 — Best ewallet *2026-05-21, version 1.1.40* My best ever ewallet. ### 5/5 — Excellent App. *2026-01-27, version 1.1.35* Excellent App for Sonali Bank Account Holder. ### 5/5 — Best Banking App *2026-01-21* 1st placed achieved app in BD ### 5/5 — Top rated wallet app *2026-01-16, version 1.1.35* Pls add cards adding service as android. It’s urgent to add credit card ### 5/5 — So favourite apps *2026-01-03* So favourite apps ### 5/5 — Best Of govt Banks *2025-11-02, version 1.1.34* Among the apps I used of Dbbl,pubali Pie, Brac Astha sonali E wallet is one of the best as a government bank app. cons-Too much maintanace mode,also no schedule of maintanace mode is disclosed to the customers so that they can be prepared. Fdr and Dps closing option in app should be introduced ### 5/5 — Great App *2025-10-17, version 1.1.34* Impressive work ### 5/5 — Shutdown *2025-10-13* Force shutdown issue and bug problem Plzz solve it asap ### 5/5 — I phone not saport plz chak *2025-10-12, version 1.1.32* I phone not saport ### 5/5 — App is not opening. *2025-10-11* After the last update, the app is not opening. I am using iPhone 13 Pro w iOS 26.0.1. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*