# Soneri Digital — user reviews > 53 indexed App Store user reviews of Soneri Digital by Soneri Bank Limited, rated 4.70/5 from 768 ratings. - Source: https://appshunter.io/ios/app/soneri-digital/id1575323634/reviews - App overview in markdown: https://appshunter.io/ios/app/soneri-digital/id1575323634.md - Rating breakdown: 5★ 666 · 4★ 51 · 3★ 12 · 2★ 9 · 1★ 30 ## What do users think of Soneri Digital? Overall sentiment: neutral **Pros** - 👍 Convenient features - 🚀 Quick service - 🔒 Secure banking - 👍 User-friendly app - 👍 Excellent services **Cons** - 🐛 Frequent app crashes - 🐛 Slow and unstable performance - 🐛 Biometric issues - 🐛 Unreliable OTP delivery - 🐛 Beneficiary details not saved **Commonly reported bugs** - App not working abroad - Registration issues for foreign users - Incorrect login information error - History not loading properly **Most requested features** - Add Fesco bill payment option - Option to delete transaction history ## Newest reviews (10 of 53) ### 2/5 — Unpredictable *2025-05-12, version 1.8.8* App crashers all the time. Doesn’t login most of the time. Stone Age ### 1/5 — Biometric issue *2025-05-04, version 1.8.8* Very bad experience after update biometrics verification failed tried 1000 times error code 185 ### 1/5 — Register new device or do finger print in iPhone *2025-04-05* As a person who live abroad can go in branch to register new device and using iPhone we can do finger print to access our bank. Bad user experience for iPhone user in abroad. They should made 2 separate ui/ux for android and iOS users. ### 1/5 — History is not loading *2025-03-05, version 1.8.8* When every I try to update transactions history it is getting failed to load the history every time. ### 1/5 — Cheap *2025-02-16* Very very cheap and worst banking app. Only worked for 2 days after that i couldn’t make any transactions. Even the customer service doesn’t know about anything. ### 1/5 — OTP page bugs *2025-01-19, version 1.8.7* Its so annoying it doesn’t show the keyboard while on OTP page How i am gonna write the OTP if i cant see the keyboard ### 1/5 — Third class app always slow with lots of erorrs *2025-01-02, version 1.8.7* Not working some times no statement sometime balance update failed. Thora bhot easypaisa ya jazz cash walo say sekhlo ### 1/5 — Can’t use online bank for 4 months now *2024-12-11* register device only for Pakistani foreigners can’t use ,and this bank is the worst bank,for a check book, I ordered for 2 months and still don’t receive it, I went to different branches like 8 times,leave this bank ### 1/5 — Slow app working *2024-10-02* Required high speed internet very slow working ### 2/5 — COPY PASTE Doesn't work. *2024-08-26* I'm giving 2 stars just because copy paste doesn't work within the app. Overall app is perfect. I would change my review if this issue is fixed. I'm tired typing long IBAN numbers. Hope developers will consider it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2026-07-22* Worst bank app i ever tried ### 1/5 — Connection Error *2026-07-22, version 1.9.3* Pathetic app. It won’t even launch and keeps showing “Unstable Internet Connection” even though my internet is working perfectly. I have one of the fastest internet connections, tested on multiple Wi-Fi networks and 5G, and every other app works without any issues. I’m using an iPhone and have tried all the recommended troubleshooting steps, including reinstalling the app, restarting my phone, resetting network settings, and switching between Wi-Fi and mobile data. Nothing has fixed the problem. This is clearly an issue with the app, not my internet connection. Very disappointing experience. Please fix this bug as soon as possible. ### 1/5 — Outdated App *2026-07-21* Their app is outdated and glitches a lot. It shows internet connection is unstable as you open the app although I’ve high speed internet installed and all other apps are working fine. ### 1/5 — Poor transaction service on App *2026-04-23, version 1.9.3* Extremely disappointed with this App. It won’t work for transactions when you need it. Registered complaints to Soneri Helpline but no permanent solution has been made. Such a poor service! ### 1/5 — Ahmed *2026-04-03, version 1.9.2* Issue enabling e commerce “Required request body is missing” even though filling everything. And it’s since long ### 1/5 — Can't use app at all *2025-11-18, version 1.9.1* Always saying slow internet ### 1/5 — Slow and poor service *2025-11-15, version 1.9.1* It's been a month now and I've been complaining regularly and my money is being wasted from outside the country, but they're not solving this issue very tired and slow service, their complaint is accepted but while resolving the complaint they need more than a month time and their OTP is always received after five to 10 minutes and please I will never ever recommend this bank. ### 1/5 — Never save beneficiary detail *2025-08-17, version 1.9.0* I have saved beneficiary detail multiple times during transaction. When i ever i wanted to make repeat transaction it was never saved. ### 1/5 — Pathetic bank app *2025-05-30* It’s a pathetic bank app. Nothing works ### 1/5 — App never works *2025-05-07, version 1.8.8* Tbh this is the worst banking app I’ve ever used. Full of glitches and never works abroad. ## Most praised reviews (10 highest-rated) ### 5/5 — Fixed Now online banking from abroad *2026-05-20* The below referred issue fixed now by complaint team remotely thank you. "The online banking impossible with this bank from abroad. After hand biometrics the apps displays unable to process Transaction – Unknown Response Code Received: 185" ### 5/5 — Barrister *2026-01-13, version 1.9.1* I do use multiple bank applications, SONERI has some features other don’t provide, SONERI very close to me, to others ### 5/5 — Good *2025-12-06, version 1.9.1* Good ### 5/5 — Add benificiary is automatic *2025-11-11, version 1.9.1* Impressed by the app, you can activate card, add beneficiary just clicking the save button. ### 5/5 — Soneri digital *2025-08-01, version 1.9.0* Excellent services ### 5/5 — Transfer *2025-07-24, version 1.9.0* Superior service ### 5/5 — Zahid Muneer *2025-06-05* Best app I ever found ### 5/5 — Transfer *2025-04-08, version 1.8.8* Quick service ### 5/5 — Transferring Amount *2025-03-19, version 1.8.8* Very good service also generated invoice after transferring amount is good ### 5/5 — Good *2025-02-15, version 1.8.8* Excellent service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*