# Sonetel 2.0

> Business phone system with local numbers, AI call analysis, and call forwarding. (iPhone/iPad app by Sonetel.)

- Source: https://appshunter.io/ios/app/sonetel-20/id1316979268 (this page in markdown: same URL + `.md`)
- Developer: [Sonetel](https://appshunter.io/developer/772078637)
- Category: Business, Productivity
- Price: Free
- Rating: 4.00/5 from 216 App Store ratings · 770 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 52 MB
- Languages: American English
- Released: 2019-08-14
- Data updated: 2026-08-11
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/sonetel-20/id1316979268/reviews.md

## What is Sonetel 2.0?

Join over 20,000 businesses across 170 countries that trust Sonetel for a professional phone presence—whether you need a local number in the US/Canada or beyond. Make calls showing your Sonetel number, forward incoming calls to your mobile, and power up your communication with AI-driven summaries, transcripts, and voicemail insights.
Key Features
• Local Business Number – Present a professional identity with a number in your city or any of 80 countries.
• Make Calls with Your Sonetel Number – Show a consistent caller ID to customers for a polished, unified brand image.
• Call Forwarding – Never miss a call by forwarding it to your mobile or landline wherever you are.
• AI Call Summaries & Transcripts – Stay organized by automatically capturing key points of every call.
• Call Analysis – Get instant feedback on call effectiveness and tips for better engagement.
• Follow-Up Email Drafts – Save time and reduce misunderstandings with AI-generated summaries of agreements and next steps.
• AI Voicemail Summaries – Receive concise, actionable overviews of voicemail messages, including the caller’s mood.
• Voice Response (IVR) – Greet callers with a professional menu—e.g., “Press 1 for Sales…”—and direct them effectively.
Download Sonetel and take your business communications to the next level. Learn more at sonetel.com.

## Key features

- Local business numbers
- Make calls with business number
- Call forwarding to mobile
- AI call summaries & transcripts
- AI voicemail summaries
- Voice Response (IVR)

## What do users think of Sonetel 2.0?

Overall sentiment: positive

**Pros**

- 🚀 Great service
- 👍 Smooth setup
- 👍 Friendly support
- 🚀 Reliable call quality
- 💡 Useful features (call forwarding, voicemail, SMS)
- 🚀 Affordable pricing
- 👍 Easy to use
- 👍 Intuitive interface

**Cons**

- 🐛 Occasional login/app issues
- 🐛 Slow performance on some devices
- 🐛 Unreliable SMS delivery
- 🐛 Difficulty managing account balance

**Commonly reported bugs**

- Cannot log in on certain devices
- Blank screens and loading issues
- Calls dropping or not connecting properly

**Most requested features**

- Ability to receive calls directly in the app
- SMS messaging functionality within the app
- Improved notification system for incoming calls
- More detailed call logs and analytics

## Recent user reviews (10 of 770)

All indexed reviews: https://appshunter.io/ios/app/sonetel-20/id1316979268/reviews.md

### 5/5 — Italian phone

*2026-07-03, version 1.10.2*

Great app, I recommend. Great support and team. Very serious company. Really I recommend

### 5/5 — Seamless and smooth

*2026-07-02, version 1.10.2*

I’ve been using this for about 1 year. Everything works great. People call in to my number and I receive calls from around the world without issue.

### 5/5 — Fantastic application

*2026-06-24, version 1.10.2*

I’ve had a great experience with Sonetel. The platform is easy to use, offers affordable international phone numbers, and the call quality has been consistently reliable. The customer support team is knowledgeable, friendly, and quick to resolve any issues. It’s an excellent solution for anyone running a global business or working remotely. Highly recommended!

### 5/5 — Worldwide Local Numbers

*2026-06-19, version 1.10.2*

Needed local numbers in numerous countries for our business. Sonetel had the most complete list I could find. Getting approval locally was easier than I thought it would be. Great service highly recommended.

### 4/5 — Cost effective with superior service

*2026-06-18, version 1.10.2*

I tried Sonetel because it is a cost effective solution. At $1.99 per month their basic plan which requires some small payments for talk and text serves my needs well. Their app in its current configuration is user friendly with future app iterations to include in-app messaging. Their customer support is excellent and very responsive. For the price and customer support, i recommend the Sonetel service.

### 5/5 — Value for money, great customer support

*2026-06-17, version 1.10.2*

Value for money, great customer support, especially Sajita who helped me through the whole onboarding process

### 1/5 — Awful app

*2026-06-14, version 1.10.2*

This app works horribly. I am forced to use it because I can’t find another one that i receive sms from banks and things like that.

### 5/5 — Cool App

*2026-06-12, version 1.10.2*

Just started using Sonetel 2.0 app but my first impression is positive. The setup was quick and simple and everything worked as expected, so far so good. It’s too early for a full review but the onboarding experience has been smooth and promising.

### 5/5 — Good service

*2026-06-11, version 1.10.2*

I Really Recommend it

### 5/5 — Best  App for Global Businesses!!!

*2026-06-02, version 1.10.2*

The customer service is lightning-fast (shoutout to the team for resolving my minor verification hiccup in record time 😉), and the app is SO EASY to use—even my non-tech-savvy partners love it!
10/10 for security, speed, and support

## Frequently asked questions about Sonetel 2.0

### What does Sonetel do?

Sonetel provides businesses with a professional phone presence by offering local phone numbers in over 80 countries. It allows users to make calls displaying their Sonetel number, forward incoming calls to their mobile, and utilize AI features for call summaries, transcripts, and voicemail analysis.

### What are the key features of Sonetel?

Key features include obtaining local business numbers, making calls with your Sonetel number for a unified brand image, call forwarding to any phone, AI-driven call summaries and transcripts, call analysis for effectiveness, AI voicemail summaries, and Voice Response (IVR) systems for professional greetings.

### How much does Sonetel cost?

The app is free to download and use, with in-app purchases available for premium features and services such as obtaining local phone numbers in various countries. Specific pricing for numbers and advanced features can be found on their website.

### Who is Sonetel for?

This app is designed for businesses of all sizes, from startups to established companies, that want to enhance their professional image and streamline their customer communication. It's particularly useful for those operating internationally or seeking a more organized approach to managing phone calls.

### Can I use Sonetel to get a US or Canadian number?

Yes, Sonetel offers local business numbers in the US and Canada, along with many other countries. This allows you to present a local presence to customers in those regions, enhancing credibility and accessibility.

## Version history (last 5 releases)

### 1.10.2 — 2026-02-17

Thank you for using Sonetel. This version includes:
* Call log status update fixes
* Few minor issues and stability fixes

### 1.10.1 — 2026-01-20

Thank you for using Sonetel. This version includes:
* Call log status update fixes
* Few minor issues and stability fixes

### 1.9.10 — 2025-12-01

Thank you for using Sonetel. This version includes:
* React platform upgrades
* Few minor issues and stability fixes

### 1.9.8 — 2025-07-25

Thank you for using Sonetel. This version includes:
* Frequent login and logout issues
* Minor stability fixes and performance enhancements

### 1.9.7 — 2025-07-10

Thank you for using Sonetel. This version includes:
* Show instant call log on apps
* Many missing call logs issues fixed
* Minor stability fixes and performance enhancements

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## More apps by Sonetel

- [Sonetel](https://appshunter.io/ios/app/sonetel/id772078634)
- [Sonetel 3.0](https://appshunter.io/ios/app/sonetel-30/id6751793243)

All apps by Sonetel: https://appshunter.io/developer/772078637

## Related topics

[sonetel](https://appshunter.io/ios/topics/sonetel) · [sonetel 2.0](https://appshunter.io/ios/topics/sonetel-2-0)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*