# Songo.mn — user reviews

> 13 indexed App Store user reviews of Songo.mn by Zolboo Naranbaatar, rated 4.35/5 from 134 ratings.

- Source: https://appshunter.io/ios/app/songomn/id1165374554/reviews
- App overview in markdown: https://appshunter.io/ios/app/songomn/id1165374554.md
- Rating breakdown: 5★ 93 · 4★ 19 · 3★ 10 · 2★ 0 · 1★ 12

## Most critical reviews (10 lowest-rated)

### 1/5 — Not good

*2022-05-23*

Worst food delivery app in Ulaanbaatar. Unprofessional staff

### 1/5 — Worst delivery ever

*2022-03-27, version 3.1.16*

The customer service is bad. It takes 3 hours to deliver food.

### 1/5 — Manager so rude

*2021-07-25*

The manager is very rude always!!! She never replies to me and treats me like an animal….

### 1/5 — Can not login anymore - always bugs

*2020-04-13, version 1.14.5*

Going to try TokTok - with Songo it takes longer to get the app to work than to just go get the order yourself

### 1/5 — Outdated menu, slow and unreliable

*2019-08-05, version 1.13.10*

Menus are never up to date, after placing an order they will call you back 20 mins later to tell you that the food you ordered is no longer available, and that they try to blame on the restaurants. No sense of responsibility of their service they provide, Songo should be the one communicating with their contractors (restaurants) and keep on top of what menus need updating on THEIR app instead of blaming restaurants that they didn’t inform them of changes. Be prepared to wait for your order up to 3 hours, the time they show as “delivery time” is definitely not accurate. Unreliable and rude service (admin on the phone).

### 1/5 — Deli that never arrives

*2019-04-06, version 1.13.6*

Second time. I did it again...

### 1/5 — Уйдсан үед л юу юм гэхээс.

*2018-12-23, version 1.12.6*

Уйдсан үед л юу юм гэхээс, өлссөн үед бол ёстой багийн алуур. Бүтэн цагийн дараа захиалсан газар нь хүлээн авалттай байсан байна . Жолооч очоод шатчихлаа ухааны тайлбар хиидэг газар байна. Таалагдсангүй.

### 2/5 — 2 SONGO APP

*2018-06-23, version 1.9.4*

Songo app хайхаар 2 гарч ирж байна. ??? Засаарай.

### 3/5 — Дажгvй э ер нь

*2019-09-14, version 1.14*

Оператораа жоохон сайжруулаарай юм асууж дуусаагvй байхад утасаа таслаад байна лээ шvv

### 4/5 — Great, but add some more features

*2020-03-20*

I use this service a lot. Saves lots of time going to/from restaurants which can be time consuming in the bad traffic. Three suggestions for improvement... (1) include restaurant review / rating system based on user experience (2) implement push alerts and delivery tracking, similar to Food Panda (3) enable bank account or credit card linkage for ease of online payment.

## Most praised reviews (3 highest-rated)

### 5/5 — Bronze user

*2020-02-26, version 1.14.3*

Great!!! Good luck

### 5/5 — Nice

*2018-08-10, version 1.9.7*

Nice

### 5/5 — Perfect

*2018-08-10, version 1.9.7*

Durtai restaurantiinha uilchilgeeg gerte avch chadlaa. Bayrllaa! 😍😍

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*