# Sonic Dx — user reviews

> 14 indexed App Store user reviews of Sonic Dx by Sonic Healthcare Limited, rated 2.29/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/sonic-dx/id848640018/reviews
- App overview in markdown: https://appshunter.io/ios/app/sonic-dx/id848640018.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Logon painfully ok slow latest update to be unusable

*2026-01-21*

As above

### 1/5 — Hopeless

*2025-09-09*

More frustrating than useful. So private it prevents patient care by keeping results to itself. Hopeless.

### 1/5 — Previously OK, now unusable

*2024-03-31*

After the latest update it takes so long to “validate” that it is unusable. By the time it has logged in it is time for the next patient.

### 1/5 — Not working

*2022-11-19*

Cannot connect. Had to use the web interface

### 1/5 — Catastrophic update, much harder to read.

*2018-03-27*

Wind it back folks

### 1/5 — Pointless

*2017-10-19*

Won't connect and asks for the user to call for IT help. Systemic problems with level of user access to some results.

### 1/5 — Can't select practice!

*2014-11-27*

Can't select practice!

### 2/5 — Biometrics is great, but “Unlock” screen has to go

*2022-04-02*

Often "cannot connect"
Biometric sign-in takes me to pin code request. Also, please remove the “Unlock” button and screen. On launching the app, should go straight to biometric sign-in with an option to cancel it. “Unlock” prompt is unnecessary.

### 2/5 — Slow log in, then crashes

*2016-03-15*

Frustrating. Good user interface. Takes over 3 minutes to log in and frequently crashes.

### 4/5 — Knowing how to manage the Intray

*2016-04-15*

Combined with the new server and knowing how to Manage my Intray, I find the response time of the app has improved. A very useful tool!

## Most praised reviews (4 highest-rated)

### 5/5 — Amazing App!

*2020-06-04*

Really helpful! Game changer! H

### 5/5 — Fabulous app

*2016-10-20*

Time saving and useful. Love the watch patient feature.
Latest version has speed improvements

### 5/5 — Cool!

*2016-10-04*

How cool!  I can do a long slow click on any word in a result and it opens SonicEdu to give me the latest version of Sonic's handbook info instantly. I can also send reports to others electronically. 😀

### 5/5 — Very useful

*2014-12-18*

Useful app for checking results when away from the clinic. I can see results for all my work locations in 1 inbox. User friendly things I like are that the app automatically flags urgent results in red, I have the ability to email on results directly to the patient through the app and you can expand to see the clinical notes for the request. Search facility also works much better than Webster

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*