# SonicWall Mobile Connect — user reviews > 117 indexed App Store user reviews of SonicWall Mobile Connect by SonicWall Inc., rated 2.10/5 from 143 ratings. - Source: https://appshunter.io/ios/app/sonicwall-mobile-connect/id466931806/reviews - App overview in markdown: https://appshunter.io/ios/app/sonicwall-mobile-connect/id466931806.md - Rating breakdown: 5★ 25 · 4★ 10 · 3★ 10 · 2★ 14 · 1★ 84 ## What do users think of SonicWall Mobile Connect? Overall sentiment: negative **Pros** - 👍 Works well - 🚀 Easy to configure and use - 🔒 Reliable connection - 🔒 Secure access to company resources **Cons** - 🐛 Doesn't work with iOS 16/iPadOS 16 - 🐛 Frequent disconnects or inability to connect - 🐛 Compatibility issues with 2FA/MFA - 🐛 Crashes or freezes **Commonly reported bugs** - Cannot select domain when configuring connection - Endless 'Connecting' state with no ability to connect - Incompatibility with latest iOS/iPadOS versions **Most requested features** - Ability to view logs directly in the app - Support for multiple VPN connections/servers - Improved stability and reliability ## Newest reviews (19 of 117) ### 3/5 — Works Fine, No Frills *2026-01-12, version 5.0.18* This app works just fine, and is able to connect to my firewall using a domain configured with dynamic DNS. I can access all of the LAN resources allowed by client routes. I can see all of these details on the monitor tab of the app. I can only see log information by downloading or emailing the logs; it would be nice to see those details on my phone. Minus one star for that. Configuring a SonicWall can be a pain, and ChatGPT isn't very accurate. Minus another star. TZ670 with SonicOS 7.3.0-7012, iPhone 15 Pro with iOS 26.2, SSLVPN configured to use Microsoft Entra ID as a SAML 2.0 IdP with MFA, and Geo-IP filtering. ### 2/5 — Cannot connect with an authenticator *2024-06-22, version 5.0.16* Cannot connect to my VPN with an authenticator. When switch the screen for approval, Sonilc wall app simply lost the network connection. ### 1/5 — Useless *2023-03-14, version 5.0.12* Can’t even find the device, despite being on the same network as the pc that connects just fine ### 1/5 — Connects but won’t load *2022-12-30* Ever since they came out with the newest update for the app it will say connected but the page won’t load. Not helpful when your trying to run a building as a facilities manager. The previous version worked fine anytime I needed it. They need to update their software so it’s compatible with iOS 16.2. ### 2/5 — Doesn’t work again *2022-12-19, version 5.0.12* SonicWall has mastered the art of offshoring and blaming all other technology for its own shortcomings. They are doing some new, great things such as allowing you to program a device from an iPhone but they persist in not beta testing products well and letting customers point out the bugs. ### 1/5 — Still Cannot Connect in iPad *2022-11-12, version 5.0.12* I’ve updated to the latest version but it still does not load a domain so does not connect on my iPad ### 4/5 — Works with iOS 16.1.1 *2022-11-10, version 5.0.12* I’m adjusting my review as the issue with 16.1 appears to have been Apple’s fault - this works after installing 16.1.1 ### 4/5 — Slow iOS16 support but solid again *2022-11-09, version 5.0.12* Edit to below: November 9 update has resolved the issue. I’d still recommend the developers track issues for headsup during the final August beta’s (that’s the whole idea)… it bears the burden, unlike many other apps, as being a mission critical business app, and a client for tens of thousands of dollars of hardware and software… so my expectations run a little higher than it feels like Sonicwall put in here. But apart from that, it’s a solid app that gets full marks for functionality, logging and debugging. I appreciate the policy controls for passwords. [Previous review] Given the last update was 6 months ago, and no update yet since public release… this doesn’t bode well that they were tracking this in the beta, and ready to release. ### 3/5 — Finally updated for iOS 16 *2022-11-09* This app has worked great for years, but they seem really slow to update it. iOS 16 broke the previous version. Had to wait weeks for a fix. Now works fine again. ### 1/5 — Does not work with iOS 16.1 *2022-11-08, version 5.0.11* Updated to this iOS and now can not connect to my network. It is a known issue they are working on with no resolution currently. ### 1/5 — Will not work with iOS 16.1. *2022-11-07, version 5.0.11* I am sure I am not the only one without access to their company VPN after updating to iOS 16. Please address this issue ASAP. ### 2/5 — Does not work on IOS 16.1 *2022-11-06, version 5.0.11* Really, really unfortunate. Hope this is fixed quickly. ### 1/5 — iOS 16.1 *2022-11-05, version 5.0.11* How did SonicWall not see this coming? Word on the street is that Apple has a beta program for developers. The app doesn’t deserve 1 star, just a waste of space at this point. ### 1/5 — Ios 16.1 update lost connection and no fix yet????? *2022-11-05, version 5.0.11* Upgraded to ios 16.1 and now sonic wall will not connect, I get it all software has issues but……………….this version od ios has been available for beta testing for several months???? Really guys ### 1/5 — Stopped working after update *2022-11-04, version 5.0.11* As so many others have said, the app just stopped working after a recent update. Will not connect at all. Completely useless. ### 4/5 — Not working IOS 16.1 *2022-11-03, version 5.0.11* The app is not allowing connection under IOS 16.1. Was this not tested during beta releases? Please update asap! ### 1/5 — Stopped work after IOS 16.1 *2022-11-02, version 5.0.11* This app stopped working after I updated to IOS 16.1. Used it everyday for work and now I am dead in the water. Please fix. ### 1/5 — Doesn’t work after iOS 16 *2022-10-29, version 5.0.11* I used this app daily for work, right up until iOS 16. Now I can’t connect what so ever. ### 1/5 — Stopped working on iPadOS 16 *2022-10-29, version 5.0.11* Stopped working on iPadOS 16 and spins on connecting indefinitely. Worked fine previously. ## Most critical reviews (10 lowest-rated) ### 1/5 — Vpn *2025-06-10, version 5.0.17* Horrible cisco anyconnect is so much better ### 1/5 — Bug: won’t let me select a domain, and won’t let me continue without selecting one *2025-05-13* I can’t add a connection because the vpn I’m using needs a domain to finish the config. I have a domain, and it shows up but it won’t let me select it, in the scrolling list. I can’t even scroll. The connection type was the same way except I could scroll it, so I could switch options, and switch back to the default. This app is useless at the moment. ### 1/5 — Flakey *2025-04-26, version 5.0.17* Does not work reliably ### 1/5 — Useless app, does not work *2024-05-23, version 5.0.16* Disconnects as soon as I move app in background to approve login in MFA app (ms autheticator app). This has not worked for more than a year and still a problem. ### 1/5 — I never know if I’ll get a login *2024-04-04* This client seems to break regularly. The current issue is it try’s to login and it won’t let me type a domain, but also won’t find one when connecting, so it gives an error that not all fields are filled in. Great job Sonic wall. ### 1/5 — Does It Work Anymore?? *2024-03-28, version 5.0.15* Latest iOS and can’t connect to a thing. Deleted it and all profiles and even after a reinstall ….nothing ### 1/5 — Won’t connect after 5.0.14 *2023-09-01, version 5.0.14* Last update only gives “network connection reset error” Older version works fine. Wish I could go back to previous version. ### 1/5 — Version 5.0.14 broken *2023-09-01, version 5.0.14* When connecting it immediately disconnects. Only on iPhone works fine on the Mac version ### 1/5 — Don’t bother *2023-04-18, version 5.0.12* Does not work ### 1/5 — Broken *2023-04-09, version 5.0.12* Will not connect after IOS 16.4.1 ## Most praised reviews (10 highest-rated) ### 5/5 — iOS 16.1 DOES connect *2022-11-10* I've used this SonicWall app for many years. After updating to 16.1 I cannot connect. Meaning I have to get to my laptop or go into the office when I get a support call! I'm going to have to replace the VPN hardware at my clients if this doesn't get resolved soon. They will not be pleased when I get them the bill. UPDATE: Thank you for listening! The latest update fixed my connection problem. ### 5/5 — Worked first try *2022-08-30* Worked great to connect to my private network. Easy to use. No complaints. ### 5/5 — Works well *2022-05-15, version 5.0.11* Works well with iPad m1 and IOS 15. ### 5/5 — It works *2020-03-23* It works if you know what you are doing. Never had issues. ### 5/5 — Works well. No issues *2019-04-04* We are an MSP and support many customers using this client to access their corporate networks. App works great with no issues. ### 5/5 — Works well, good app *2019-01-18, version 5.0.4* Does everything you’d expect it to. ### 5/5 — Fixed *2017-12-20, version 5.0.1* Thanks for all the fixes! ### 5/5 — Works great *2017-10-25* This product works with current IOS Mobil clients and updated firewall software. Sonicwall now has a current configuration guide to get mobile clients configured to the FW ### 5/5 — Top app *2014-09-16, version 3.0.10* No fuss. Works great. ### 5/5 — Works great *2013-02-27, version 2.0.7* Allows me to administer servers from my phone. For the "not a valid SonicWall" error, make sure you put the port number in behind the IP address on the iPhone client. If you still get the error, your SonicWall SSL VPN is not set up correctly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*