# Sonny Angel USA — user reviews > 103 indexed App Store user reviews of Sonny Angel USA by Dreams Inc. (Apps), rated 2.30/5 from 263 ratings. - Source: https://appshunter.io/ios/app/sonny-angel-usa/id1601353730/reviews - App overview in markdown: https://appshunter.io/ios/app/sonny-angel-usa/id1601353730.md - Rating breakdown: 5★ 52 · 4★ 17 · 3★ 21 · 2★ 40 · 1★ 133 ## What do users think of Sonny Angel USA? Overall sentiment: negative **Pros** - 💖 Great app - 🤩 Cute app - 🎨 Diary feature - 🔍 Store locator **Cons** - 🔒 Difficult to log in - 🐛 Crashes frequently - 🔍 Store locator not accurate - 🔄 Logging out issues - 🔌 Network errors - 📤 Unable to send verification code - 💰 Unable to make purchases **Commonly reported bugs** - Login issues - Crashes when trying to update collection - Keyboard covers UI elements - Inconsistent password requirements **Most requested features** - Add Smiski collection tracking - Make diary private - Add friend feature ## Newest reviews (18 of 103) ### 2/5 — Log in *2026-06-22, version 1.3.2* the app did work for me at first, but when I got logged out, I forgot my password so I was unable to log back in due to the app unable to send captcha to my rmail even if I make a new account ### 2/5 — so confusing *2026-06-20, version 1.3.2* don’t sync to the website, won’t send codes to your email. please fix!! ### 2/5 — Won’t let me sign in *2026-05-24, version 1.3.2* It won’t let me sign in. The sign in button does nothing 😭 ### 1/5 — IT WOULDNT WORK *2025-08-08, version 1.3.1* I tried rly hard to get in the app but it wouldn’t let me because to log in was super hard I am wish it was easier. ### 2/5 — Not delivered *2025-08-05, version 1.3.1* I wasted over 50 bucks on Sonny angels and they never got delivered ### 1/5 — Um no *2025-07-11, version 1.3.1* Can’t even purchase or look anything up in the app. It just keep crashing ### 2/5 — Really stressful.. *2025-07-11, version 1.3.1* I was excited to see the Sonny angels app since I get my stuff on Amazon. The login was good but everytime I click store it kicks me out of the app.... I refreshed it multiple times but it didn't work I'm very disappointed.. 😑 ### 2/5 — Ok *2025-05-29, version 1.2.1* every time I try to go to store and click on Sonny angels near my era it kicks me out of the app I shut down my phone and nothing 😐 ### 2/5 — Wish I could save my collection *2025-05-25, version 1.2.1* It’s a pretty glitchy app. Can’t add things to my collection which would be so fun to keep on here bc it keeps glitching. I’ve tried like 100x. Like that there’s a list of authorized resellers though ### 1/5 — DOESN’T WORK *2025-05-19, version 1.2.1* IT WONT LET ME EVEN OPEN THE APP THIS IS A SCAMMMMMMM ### 1/5 — Worst App Experience Ever *2025-05-11, version 1.2.1* I’m an app developer and this app is quite possibly the worst experience I’ve ever encountered and I’ve seen a lot. It does not sync with prior purchases made in the online store so if you’ve been buying from their website regular get ready to lose all your points. What baffles me even more is you can’t buy anything on this app, all it does is open safari to their regular website. Avoid this app at all costs. ### 2/5 — What’s a captcha? *2025-04-26, version 1.2.1* What’s a captcha?? ### 1/5 — Can’t log in *2025-04-26, version 1.2.1* I literally can’t log into my account, and even when it’s correct somehow it tells me it can’t have over 18 characters, meanwhile it accepted my password to begin with on the website so I don’t understand why it’s different in the app. Deleting ### 3/5 — So cute!! *2025-03-29, version 1.2.1* Love the Sonny angles, they will bring you happiness, but so hard to log in. ### 3/5 — App crashes *2025-03-28, version 1.2.1* I wish I could update my collection I was able to just fine weeks ago but now when I type my description it’s good but as soon as I try to update my image it completely shuts down and takes me back to my Home Screen please fix asap!!! ### 1/5 — Cannot Login *2025-03-20, version 1.2.1* Still cannot login ### 1/5 — Won’t let me log in! *2025-03-07, version 1.2.1* When you log in you have to enter a code they send to your email, and I can type in the code but it still doesn’t let me sign in. I already have an account on the website, it’s just the app that has this problem. Please fix this! ### 1/5 — doesn’t work *2025-03-05, version 1.2.1* the app simply does not work. i have downloaded it multiple times just to try the store feature where it tells you what stores in your area sell sonny angels and it literally just kicks me out of the app. i tried on my old phone and again on my new phone and the same thing happens every time. it’s been months and nothing has changed. i even tried registering before using that feature and it didn’t help. don’t understand how people are using this app ## Most critical reviews (10 lowest-rated) ### 1/5 — I can’t even log in *2026-08-02, version 1.3.2* I have an account and have bought multiple sonny angels and can’t get the points because it doesn’t send me the email ### 1/5 — Login sucks *2026-06-17, version 1.3.2* Seriously logging in is impossible. I saw this in reviews from a year ago and thought surely they fixed it. Nope. Just continuing with an entirely failed app. I wish I could give zero stars. ### 1/5 — Can’t log in *2026-05-31, version 1.3.2* Login button never changes to active. Can’t log in. ### 1/5 — Please fix this app! *2026-01-30, version 1.3.2* I’ve been trying to register but it doesn’t send the captcha code no matter how many times I retry it. ### 1/5 — Can’t log in :( *2026-01-26, version 1.3.2* I’ve tried so many times to register with the app but it literally just won’t send the email to verify my account that I have through the website so idk what to do :( this app needs a lot more work ### 1/5 — if the app logs you out you’re screwed *2026-01-21, version 1.3.2* I know i could’ve just remembered my password but stuff happens, the forgot my password button does not work so i guess i can’t use my points now ### 1/5 — Fix your sign/log ins! *2026-01-11, version 1.3.2* I would love to use this app and to track my collection, but I haven’t been able to sign up and the official USA website seems to be down right now :( ### 1/5 — Log in issue *2026-01-09, version 1.3.2* I’ve had this app 2 years ago and my log in is not working. ### 1/5 — Can’t login *2026-01-06, version 1.3.2* Impossible to login. Genuinely. I have an account online and could not login into the app. DO NOT WASTE YOUR TIME. Nobody can login to this stupid app!!! ### 1/5 — I tried to buy your stuff!! *2025-12-02, version 1.3.2* Wanted to buy these for my daughters, but this app would not let me! I was aware of the auto password thing, so I didn’t use that. Still had me running in circles to make a purchase. I gave up..super dumb! This app SUCKS. ## Most praised reviews (10 highest-rated) ### 5/5 — Pay Attention!! *2025-07-30, version 1.3.1* Great app but at the log in I couldn’t get into the app but it was because I had been using the password generator and don’t use it! It won’t tell you this but using that is actually too long a password and it would not tell me so I would get so frustrated on why it wouldn’t work and that is why! Have a blessed day!! ### 5/5 — Fixed log in!! *2025-03-12, version 1.2.1* I think sonny angel fixed their log in because i did it under 2 minutes you just need to create a new account and make sure your not logging in as someone who already has an account! ### 5/5 — great app! *2024-12-04, version 1.2.1* at first logging in didnt work, so i tried another day and everything just appeared to load out of nowhere! i was finally able to sign in and find stores nearby me!! ### 5/5 — Don’t hate on this app or I will come find you *2024-11-12, version 1.2.1* Omg I love this app so much they very much approved ### 5/5 — Love *2024-10-13, version 1.2.1* I loved this app because it showed me were I can buy my fav Sonny angels and new releases ### 5/5 — It works great for me. *2024-09-08* I’m reading all these reviews saying it’s bad and kicking them out and so hard to use, but I’ve had it for about a week now and it doesn’t do any of that for me ! It hasn’t kicked me out or not loaded my email. It’s even been fast when I need to buy the SA or go to the website :) ### 5/5 — Needa remove the login *2024-04-13, version 1.2.1* Idk but I can’t log in so now I’m a guest and pls remove the pin :) ### 5/5 — great! *2024-03-29* people have been complaining about logging in with their account they used on the website but on the website it clearly says that for the app you have to create a new account with the same email you used to make an account on the website. so you just pick a different password. other then that, i love this app so much! ### 5/5 — Sonny Angel *2023-05-26* although there had been bad reviews the app as of right now has so issues for me! its so cute and works well love it. ### 5/5 — Love it! *2022-10-13, version 1.0.7* A must have for any Sonny Angel stan!! You can add photos and keep track of which figures you have. But the best is getting push notifications about new series releases so you won’t miss out on getting a new series before they sell out --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*