# Sonny's BBQ — user reviews > 119 indexed App Store user reviews of Sonny's BBQ by Sonny's Franchise Company, rated 4.90/5 from 22,448 ratings. - Source: https://appshunter.io/ios/app/sonnys-bbq/id6503629241/reviews - App overview in markdown: https://appshunter.io/ios/app/sonnys-bbq/id6503629241.md - Rating breakdown: 5★ 20,627 · 4★ 1,249 · 3★ 301 · 2★ 84 · 1★ 187 ## What do users think of Sonny's BBQ? Overall sentiment: positive **Pros** - 🚀 Easy to use app - 🚀 Quick and easy ordering - 👍 Great BBQ and service - 👍 Helpful and kind staff - 👍 Consistent quality **Cons** - 🐛 App issues with rewards and order availability - 🔒 Concerns about credit card security - 🔒 Requirement to add credit card for rewards **Commonly reported bugs** - App freezes and crashes - Issues with selecting menu items - Problems with redeeming rewards **Most requested features** - Add Apple Pay support - Improve rewards program and redemption - Enhance app functionality and stability ## Newest reviews (14 of 119) ### 5/5 — Great BBQ *2026-05-30, version 49.2.2* Love using the app makes it so easy to order and pick up your food and also a great rewards program ### 5/5 — Sonny’s *2026-05-29, version 49.2.2* We absolutely love Sonny’s barbecue!! ### 5/5 — Smokin! *2026-05-19, version 49.1.1* Good round meals Great value Always consistent 😀 ### 5/5 — Best BBQ ever *2026-05-03, version 48.1.0* Don’t bother going anywhere else! The best southern American BBQ…And the prices are very reasonable. ### 3/5 — PLEASE Fix the “use in store” reward button *2026-04-16, version 48.0.3* Good app overall but for the love of god please fix the “use reward in store” button. If you accidentally select it (which happens EVERY SINGLE TIME because of where it’s located) it’s completely locked to that and you cannot use it online. This is unbelievably frustrating. ### 5/5 — BRISKET *2026-04-11, version 48.0.3* Everything is good my favorite is the brisket pray for me i can’t stay away😂😂 ### 5/5 — Great food *2026-04-04, version 47.17.9* Super reliable and tasty food! Always quick! ### 5/5 — Great food *2026-03-20, version 47.17.9* Great food and staff is always so welcoming and friendly ### 2/5 — Poor service *2026-03-05, version 47.16.4* Placed order and got home and found it was missing potato salad, the toppings for a baked potato, ranch dressing, barbecue sauce, and utensils. Came back up to the store because they would not answer the phone and waited 10 minutes to get to talk to somebody about the issue. ### 5/5 — BEST FOOD EVER *2026-02-26, version 47.14.0* Love it I almost eat it every day ### 5/5 — Love Sonnys Largo! *2026-02-14, version 47.13.0* Always fast, friendly and delicious! The Sonnys app is also super easy to use! ### 5/5 — Good take out *2026-02-13, version 47.13.0* I was so happy when I got my food every thing was delicious great job ### 5/5 — 5 Stars for a Top Fave *2026-02-02, version 47.12.2* Sonny’s is always an amazingly delicious experience- especially in the hometown of Somerset, KY. This app makes for an even easier takeout and thankful for the rewards! Always a Happy Customer, Alyssa Richardson yumnommmnom ### 2/5 — Better customization options need to be implemented… *2026-01-08, version 47.5.0* There’s no way to customize any of the food options, besides typing it in the special instructions… ## Most critical reviews (10 lowest-rated) ### 1/5 — Just basic menu *2026-08-18, version 57.0.0* Needs more simply easy to navigate menu . Too many suggested items ### 1/5 — Good lord have mercy *2026-06-08, version 50.0.3* I had to fill out a back ground check and pee in a cup just to order a pulled pork sandwich on the app. ### 1/5 — Using receipt to get points *2026-05-13, version 49.1.1* Almost. Impossible to use App to get points unless you submit a credit card. Not a fan of this App. ### 1/5 — Rewards *2026-04-04, version 47.17.9* Didn’t get to use my reward I feel the reward system is a scam ### 1/5 — Sunshine State *2026-02-25, version 47.14.0* Why are my fries always cold when I pick up? I then ask for hot fries. ### 1/5 — Hard to use *2026-01-15, version 47.10.0* Couldn’t find where to put car so wouldn’t take my order until ### 1/5 — App ordering *2025-12-14, version 47.3.0* It’s extremely difficult to find exactly what you want to order if you’re not ordering the standard meals. For example, hamburger with fries, the fries are not anywhere close to the burger, why?? It’s a common combination… ### 1/5 — Charging extra for dressing with your salad *2025-11-21, version 47.0.1* 0 out of 10. ### 1/5 — Terrible checkout *2025-11-15, version 47.0.1* Had to redo Order twice because it makes you download there app to order ### 1/5 — No $5.00 discount. Bait & Switch with APP *2025-10-29, version 46.1.26* They advertise a $5.00 savings on your order if you download & signup with the APP. I did, I even asked the staff if it would be applied to this order and was told it would. It was not available. So I asked manager. He SAID IT takes 24 hours. That is bait & switch. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Food *2026-08-14, version 55.2.0* Food is always prepared perfectly. We usually get take-out at lunchtime and it’s appreciated when the order is prepared as requested, especially when we request modifications. ### 5/5 — Love! *2026-08-05, version 54.1.1* Sonny’s has amazing food and service! I have always enjoyed them! ### 5/5 — Good BBQ *2026-08-03, version 54.0.0* Really good barbecue good service fair price enjoy using the APP. ### 5/5 — Sweet Carolina *2026-07-31, version 54.0.0* I took a chance to try the Sweet Carolina sandwich and boy. Oh boy! It did not disappoint! Great customer service and a very short wait for to go orders. Just make sure you load up my fries next time! 🦾 ### 5/5 — LOVE IT! *2026-07-25, version 53.1.0* I have loved Sonny’s BBQ for years. Have a hard time choosing between Chicken, Pork or Brisket. All three are great. ### 5/5 — Great thing *2026-06-30, version 50.0.3* Easier to use than many restaurant apps! ### 5/5 — To go *2026-06-28, version 50.0.3* Love this place ### 5/5 — Worth the prices *2026-06-08, version 50.0.3* Great food for the money. ### 5/5 — Love my local Sunny’s barbecue restaurant. *2026-06-08, version 50.0.3* I like that they have many specials going on throughout the year, and the food is always consistent. The servers are always so pleasant. ### 5/5 — Great Food and Service *2026-06-07, version 50.0.3* Every time I’m there the servers are always polite. Food always comes out like I expect it to. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*